Roman Santana
Roman Santana at Lexus of North Miami

Roman Santana | Page 6

Sales Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
75 Reviews

Dealership Experience

11 yrs

Languages Spoken

English English

Spanish Spanish

4.6

75 Reviews

Write a Review

75 Reviews of Roman Santana

February 26, 2019

Dealership Rating
Employee Rating

Mantenimiento al carro Una excelente y profesional atención al cliente y servicio rápido el concesionario cuenta con spa mientras espera el mantenimiento del carro recom More

by Arlely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2019

Lexus of North Miami responded

Gracias Arlely!

November 26, 2018

Dealership Rating
Employee Rating

Service Went to get my car service everything was great. While you wait you can visit the salon or work out at the gym i visit the salon did my feet they di More

by cely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2018

Lexus of North Miami responded

Thank you Cely!

September 03, 2018

Dealership Rating
Employee Rating

Very helpful and so happy with my car! 5 stars for sure. my sales representative was extremely helpful in terms of the maximum that I wish to pay monthly for the car I desire. I told him wh More

by Perozo, Pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Rodriguez

March 15, 2018

Dealership Rating
Employee Rating

Lexus service/ sales Went for service and decided to look at options for possibly getting in to a new vehicle. They went over my options while I waited. More

by DanielleLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gus Arcon , Harvey Gonzalez

January 14, 2018

Dealership Rating
Employee Rating

Great experience Got my first Lexus last week. I was dreading the experience of purchasing a new car but Roman made the afternoon painless! It was a pleasure doing bus More

by Msdolfan
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Ferreira, Jose Almonte

November 04, 2017

Dealership Rating
Employee Rating

As a first time Lexus purchaser My experience was excellent. The sale person was very professional and understand as well as the financial agent. I couldn't be more happy with my pur More

by Ragelizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Bukhari

July 18, 2017

Dealership Rating
Employee Rating

Knowledge & Expertise First time I've had a good experience buying a car. No fear, no anxiety, no stress. Roman was very clear in all of his explanations and answers to my More

by Safe Car, HapPy Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Bukhari

May 22, 2017

Dealership Rating
Employee Rating

Best service in Florida!!!! Charming manager! Very attentive service! Correct communication and understanding of customer requirements! We will be happy to buy the next car from More

by mashulenok1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2017

Lexus of North Miami responded

Thank you! Roman is great!

April 30, 2017

Dealership Rating
Employee Rating

Good sales team good deal I came in with short time and short temper. The team was patient and understandibg. I came out with a good car at a good price More

by Paul f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quad

Jun 27, 2017

Lexus of North Miami responded

Thank you Paul! We are happy to hear our team took great care of you!

April 05, 2017

Dealership Rating
Employee Rating

Excellent customer services Roman was very helpful in explaining the whole process. I believed he gave me his best sincere advice on the purchase of my new Gx 460. I have no pre More

by Allan2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu

Apr 25, 2017

Lexus of North Miami responded

Congratulations on your new GX!! We are happy to hear that our team took great care of you!

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