Dealership Experience
10 yrs, 11 mos
Languages Spoken
English
Spanish
72 Reviews
Write a Review72 Reviews of Roman Santana
March 15, 2018
Lexus service/ sales Went for service and decided to look at options for possibly getting in to a new vehicle. They went over my options while I waited. Went for service and decided to look at options for possibly getting in to a new vehicle. They went over my options while I waited. More
Other Employees Tagged: Gus Arcon , Harvey Gonzalez
January 14, 2018
Great experience Got my first Lexus last week. I was dreading the experience of purchasing a new car but Roman made the afternoon painless! It was a pleasure doing bus Got my first Lexus last week. I was dreading the experience of purchasing a new car but Roman made the afternoon painless! It was a pleasure doing business with Roman and would definitely buy from him again! Thanks Roman! More
Other Employees Tagged: Mauricio Ferreira, Jose Almonte
November 04, 2017
As a first time Lexus purchaser My experience was excellent. The sale person was very professional and understand as well as the financial agent. I couldn't be more happy with my pur My experience was excellent. The sale person was very professional and understand as well as the financial agent. I couldn't be more happy with my purchase. More
Other Employees Tagged: Syed Bukhari
July 18, 2017
Knowledge & Expertise First time I've had a good experience buying a car. No fear, no anxiety, no stress. Roman was very clear in all of his explanations and answers to my First time I've had a good experience buying a car. No fear, no anxiety, no stress. Roman was very clear in all of his explanations and answers to my questions. He didn't have a hidden agenda (as I often felt when leading a car). The entire process was seamless, precise and I felt I was dealing with an expert in his field. More
Other Employees Tagged: Syed Bukhari
May 22, 2017
Best service in Florida!!!! Charming manager! Very attentive service! Correct communication and understanding of customer requirements! We will be happy to buy the next car from Charming manager! Very attentive service! Correct communication and understanding of customer requirements! We will be happy to buy the next car from Roman! I was glad to buy a car with Roman) More
April 30, 2017
Good sales team good deal I came in with short time and short temper. The team was patient and understandibg. I came out with a good car at a good price I came in with short time and short temper. The team was patient and understandibg. I came out with a good car at a good price More
Other Employees Tagged: Quad
April 05, 2017
Excellent customer services Roman was very helpful in explaining the whole process. I believed he gave me his best sincere advice on the purchase of my new Gx 460. I have no pre Roman was very helpful in explaining the whole process. I believed he gave me his best sincere advice on the purchase of my new Gx 460. I have no pressure and got a really good deal on the price, service, and other perks. I would definitely buy again from him. More
Other Employees Tagged: Qudus Ijelu
November 13, 2016
best service ever.. So far this my 5th car I purchased from them. I got the best treatment and the best prices. Mark returned my call right away to resolve and answer my So far this my 5th car I purchased from them. I got the best treatment and the best prices. Mark returned my call right away to resolve and answer my questions regarding my last deal. If you really want the best prices go see them they will do whatever is in their power to get you the best deal. More
Other Employees Tagged: Alfred Utset , Mark Ricciardi
August 30, 2016
Great Team The entire thing was handled professionally and quickly. Roman was very quick and personable, made the whole thing easy. He followed through with the The entire thing was handled professionally and quickly. Roman was very quick and personable, made the whole thing easy. He followed through with the entire deal from showing the models to the test drive to completing the sale and explaining all the features. Matt P. the finance guy was incredible, worked an amazing deal that sold me on getting the car. I will definitely stick to this dealership because of Roman and Matt. More
Other Employees Tagged: Matt Parke
July 04, 2016
The best seller ever!!!! Roman is so patient and professional. He takes his time to explain every single detail about your buy. I highly recommend to go to see him to find the Roman is so patient and professional. He takes his time to explain every single detail about your buy. I highly recommend to go to see him to find the best option for your next car. By the way in love with my new car ?? Thanks Roman you're the best!!!! More

