Roman Santana
Roman Santana at Lexus of North Miami

Roman Santana | Page 6

Sales Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.8
80 Reviews

Dealership Experience

11 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

80 Reviews

Write a Review

80 Reviews of Roman Santana

December 11, 2019

Dealership Rating
Employee Rating

My daughter and I both leased new Lexus IS300’s today and had an amazing experience. Q was our finance manager, Vanessa helped me with my car and Roman helped my daughter. The whole experience was wonderful. More

by Ana Torres
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu, Alex Suarez , Vanessa Mena, Alfred Utset

Dec 13, 2019

Lexus of North Miami responded

Ana, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

October 25, 2019

Dealership Rating
Employee Rating

Phenomenal Service Matthew is literally the best business managers I’ve ever dealt with. He did a marvelous job to me a monthly payment that is affordable. He is patient More

by Anita M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva

Oct 28, 2019

Lexus of North Miami responded

Hi Anita, thank you so much for your positive comments about our team here at Lexus of North Miami! We hope to be of service to you again in the future. Best wishes, Lexus of North Miami

July 19, 2019

Dealership Rating
Employee Rating

Purchase of 2019 RX350 Great experience. Roman Santana did a wonderful job. Syed Bukhari was very helpful. I would recommend Lexus of North Miami and my salesman to anyone. More

by Tom B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Bukhari

Jul 23, 2019

Lexus of North Miami responded

Thank you Tom!

July 19, 2019

Dealership Rating
Employee Rating

Aaron Good new car buying experience. Very attentive, courteous and helpful. Enjoyed my meetings with Roman and Peter. They are truly nice and knowledgeabl More

by aaron
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Peter Groulx , Syed Bukhari

Jul 19, 2019

Lexus of North Miami responded

Thank you Aaron!

April 01, 2019

Dealership Rating
Employee Rating

Alegria Tienen un ambiente muy acogedor y sus empleados son eficientes, conocen su trabajo, son amables y de veras te sientes como en casa . Todos te hacen s More

by CamryVilma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Harvey Gonzalez

Apr 02, 2019

Lexus of North Miami responded

Gracias!

February 26, 2019

Dealership Rating
Employee Rating

Mantenimiento al carro Una excelente y profesional atención al cliente y servicio rápido el concesionario cuenta con spa mientras espera el mantenimiento del carro recom More

by Arlely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2019

Lexus of North Miami responded

Gracias Arlely!

November 26, 2018

Dealership Rating
Employee Rating

Service Went to get my car service everything was great. While you wait you can visit the salon or work out at the gym i visit the salon did my feet they di More

by cely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2018

Lexus of North Miami responded

Thank you Cely!

September 03, 2018

Dealership Rating
Employee Rating

Very helpful and so happy with my car! 5 stars for sure. my sales representative was extremely helpful in terms of the maximum that I wish to pay monthly for the car I desire. I told him wh More

by Perozo, Pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Rodriguez

March 15, 2018

Dealership Rating
Employee Rating

Lexus service/ sales Went for service and decided to look at options for possibly getting in to a new vehicle. They went over my options while I waited. More

by DanielleLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gus Arcon , Harvey Gonzalez

January 14, 2018

Dealership Rating
Employee Rating

Great experience Got my first Lexus last week. I was dreading the experience of purchasing a new car but Roman made the afternoon painless! It was a pleasure doing bus More

by Msdolfan
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Ferreira, Jose Almonte

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