Ron Johnson

My sales rep Darrick was excelkent. I was disappointed that everytime I bisited the showroom , nobody from the glass office ever came over. Even after spending clise to $80,000 nobody b I was disappointed that everytime I bisited the showroom , nobody from the glass office ever came over. Even after spending clise to $80,000 nobody besides Darrick thank us for the purchase. Being in the customer service business for over 40 years, Koons needs to improve. More

by jimmyk25 Verified Customer Verified Customer

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all service experiences are always very plesant and faily priced. and on time and well informed faily priced. and on time and well informed More

by PETE36 Verified Customer Verified Customer

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We paid a large sum of money for services. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. More

by Bphccrp Verified Customer Verified Customer

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I already replied when they serviced my Corsair on February 21st. They did an excellent job and everything worked out smoothly. February 21st. They did an excellent job and everything worked out smoothly. More

by MARGOSILVEIRA97 Verified Customer Verified Customer

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Salesperson was friendly, knowledgeable about the EV car, helpful, followed up with us and easy to work with. Dealership made our transaction smooth! Thanks! helpful, followed up with us and easy to work with. Dealership made our transaction smooth! Thanks! More

by eveala26 Verified Customer Verified Customer

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Was knowledgeable, worked hard to get price demand. Salesman, Chuck, was very good and personable. Got wonderful car at good price. Salesman, Chuck, was very good and personable. Got wonderful car at good price. More

by saltybell Verified Customer Verified Customer

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They are very responsive and easy to work with. Management is awesome and the sales team goes above and beyond. The service department always takes care of us and always works to make sure we have Management is awesome and the sales team goes above and beyond. The service department always takes care of us and always works to make sure we have everything we need. More

by MBERG2 Verified Customer Verified Customer

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I have always had great interactions with the Koons service team, Especially Earl Mosby and David Smith who are able to deal with my out of the ordinary service fleet service and warranty requests! service team, Especially Earl Mosby and David Smith who are able to deal with my out of the ordinary service fleet service and warranty requests! More

by Tom Provenza Verified Customer Verified Customer

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Earl in ten service department is amazing and truly customer focused. Koons Ford of Annapolis is the only place to take my truck. Thanks, Joe customer focused. Koons Ford of Annapolis is the only place to take my truck. Thanks, Joe More

by JOESME Verified Customer Verified Customer

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Terrific Experience. Ronnie Johnson found the exact F 250 I was looking for and had it picked up and delivered to Annapolis. In a few days, had it customized and ready Ronnie Johnson found the exact F 250 I was looking for and had it picked up and delivered to Annapolis. In a few days, had it customized and ready for pickup. Financing was a breeze, with Dave Miller. Highly Recommend. More

by moquinn Verified Customer Verified Customer

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