Ron Torres

This was my 1st time using this facility. Waited in the reception area longer than expected; however, Eddie saved the day. Waited in the reception area longer than expected; however, Eddie saved the day. More

by f.llenza Verified Customer Verified Customer

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Courteous, good experience since they no longer have a service advisor I previously had. Thanks for your help with a warranty type of issue. service advisor I previously had. Thanks for your help with a warranty type of issue. More

by MCKNIGHTD2964 Verified Customer Verified Customer

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The dealership has a very rude staff. Not customer friendly. Acted like my 83 year young mother was incompetent and my girlfriend was dumb in regards to the vehicle she had brought there Not customer friendly. Acted like my 83 year young mother was incompetent and my girlfriend was dumb in regards to the vehicle she had brought there before. Lost my wheel lock and said they rotated the tires. So, my rear passenger tire has a nail in the tire and according to my information system, rear passenger tire low. My paperwork states, Tire rotated and tested okay. Today system says tire pressure low right rear 23 psi. Same tire, same side! Did you really rotate the tires? I've had the opportunity to activate Sirius XM Radio free trial since purchasing the vehicle 2 1/2 years. They took it on themselves to activate it, why? Who gave them permission? One more thing, they overfilled my oil by 1.qt. So, you tell me ! More

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The service department treated my mother (83) like she had no business being at their shoo. Very rude within the service staff. Lost my wheel lock on the previous service and acted like it was our proble had no business being at their shoo. Very rude within the service staff. Lost my wheel lock on the previous service and acted like it was our problem and they did nothing about it.I thought the gentleman who was in charge of my vehicle before was unexceptional, but at least Rasiel was some what respectful. However, they fired him. My girlfriend and her friend were appalled at the entire situation. More

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My experience was great. The service advisor Ron was friendly. My jeep service was completed before the time he said it would be. I was very happy with the service. See you n The service advisor Ron was friendly. My jeep service was completed before the time he said it would be. I was very happy with the service. See you next time I need service. Thanks Jim More

by jfoley391 Verified Customer Verified Customer

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My service manager flat out told me he hated my car and that it was stupid And that he hated working on them., it’s an EV, but he did have good communication. that it was stupid And that he hated working on them., it’s an EV, but he did have good communication. More

by Feelinfroggie76 Verified Customer Verified Customer

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New York mike is the best they take great care of me very happy with Cape coral dodge happy with Cape coral dodge More

by mlrowland7 Verified Customer Verified Customer

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I had an excellent time at the dealership. Everyone was friendly and very helpful.I would go back again every time Everyone was friendly and very helpful.I would go back again every time More

by medleyb0614 Verified Customer Verified Customer

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Cape Coral Chrysler Dodge Ram was awesome! They got my truck in on the first business day they had available, tracked down the part I needed, and had everything installed—all within 24 hours. They got my truck in on the first business day they had available, tracked down the part I needed, and had everything installed—all within 24 hours. Super fast, professional service. Highly recommend! More

by javierbringas Verified Customer Verified Customer

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Terrible communication, worst call system i have ever used. Very unprofessional service staff. My vehicle took over a month to complete and was incredibly dirty and oil stains everywhere when I picked used. Very unprofessional service staff. My vehicle took over a month to complete and was incredibly dirty and oil stains everywhere when I picked up the vehicle. All my settings were changed and it appeared that my truck had been taken off road down a dirt trail of some sort. More

by Madbulldog542 Verified Customer Verified Customer

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