Ron Valentino | Page 2

‘Smooth talked’ me into a bad decision … portraying it as a very good option to buy out my lease which has now made my mediocre car (at best) Nissan Altima the price of nearly a luxury car. .. or 6,000 dolla a very good option to buy out my lease which has now made my mediocre car (at best) Nissan Altima the price of nearly a luxury car. .. or 6,000 dollars more than it’s worth. Finance guy rushed paper work signing real fast without explaining any listed charges on retail sales agreement and had a 1000 gap insurance added and a few other fees that were not verbally mentioned to me. Nice guys but I wouldn’t trust them much without examining the paperwork numbers closely. They also jacked up my interest rate by 1.5 to 2 % over what my credit score should dictate. But then again they are car salespeople.. can u trust them ?? In my little experience with buying cars I now see why you can’t or shouldn’t. I will not go back there (Napoli Nissan) unless they can fix it somehow. I vaguely thought I shouldn’t buy out my lease with only five payments left but he practically pushed for it saying no brainer 20 times. Now I’m paying 27,800 for a car worth 21,800. My fault I hadn’t slept the night before and had issues in family but I let them fake me out. But they faked me out not my best option but maybe it was ‘their’ best option. Ultimately though I am to blame for letting them create 75 months of a bad deal go through. More

by jackjj4444 Verified Customer Verified Customer

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Ron is great. He really cares about the customer. Everyone at the dealership is amazing. He really cares about the customer. Everyone at the dealership is amazing. More

by delaney12 Verified Customer Verified Customer

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Ron was a true professional, took incredible care of my mother and myself, made us feel like one of his family! mother and myself, made us feel like one of his family! More

by Jon G Verified Customer Verified Customer

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I thank them so much for finding us a deal that we could work with and didn't give up on it. You went the extra mile to make it happen and we are extremely grateful for the effort. To in work with and didn't give up on it. You went the extra mile to make it happen and we are extremely grateful for the effort. To in More

by vinson0 Verified Customer Verified Customer

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Ron and Frank we’re both super helpful and accommodating during this decision. they made the courier buying process a lot easier. during this decision. they made the courier buying process a lot easier. More

by allyverdicchio Verified Customer Verified Customer

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We were happy to find a vehicle that fit our needs in a short amount of time. Ron actually listened when we talked, showed us cars on the lot and also checked through the inventory to be sure we had a sel short amount of time. Ron actually listened when we talked, showed us cars on the lot and also checked through the inventory to be sure we had a selection. More

by shoehound4422 Verified Customer Verified Customer

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It's a good deal. Good opportunity take that deals. Doing a good job in this company. Good opportunity take that deals. Doing a good job in this company. More

by mccollot Verified Customer Verified Customer

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The team at Napoli was great to work with. They showed interest in what I was looking for and very efficient in moving me through the purchase and made themselves available for any follow-up qu They showed interest in what I was looking for and very efficient in moving me through the purchase and made themselves available for any follow-up questions or concerns.I'm grateful and happy I connected with them and thrilled with my purchase. More

by spiritdancer50 Verified Customer Verified Customer

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Everyone friendly and I walk with a cane and in and out of the door a gentleman took care of me and Ron taking 4 trips from Milford to Southbury to help me is the BEST!! of the door a gentleman took care of me and Ron taking 4 trips from Milford to Southbury to help me is the BEST!! More

by maryjanrconner1 Verified Customer Verified Customer

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I'm sure you're all great even though I was never there. .i can use a car .i can use a car More

by tonypgno Verified Customer Verified Customer

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