Ronan Wood | Page 7

Ronan was so helpful and professional. He explained the service at every step of the way and went beyond the necessary. He was easy to reach by phone and kept me apprised of the tires that He explained the service at every step of the way and went beyond the necessary. He was easy to reach by phone and kept me apprised of the tires that were ordered. I had just moved to Easton, and he made me feel comfortable- explaining future service warranties and even told me a Mercedes licensed auto body place nearby when I asked him about the scratches on my bumper. At first, I was going to keep driving all the way to Alexandria , my original dealer and service but I will continue going to Annapolis, mainly because of Ronan. More

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Experience with Mercedes Benz of Annapolis service centre is great. Ronan Wood made the whole procedure very easy. He have great customer services skills is great. Ronan Wood made the whole procedure very easy. He have great customer services skills More

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Ronan was extremely helpful and kind. I would highly recommend anyone to come here and see him. I would highly recommend anyone to come here and see him. More

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Made a stressful day easy! He was nice and patient while I decided, I didn’t feel rushed. He was nice and patient while I decided, I didn’t feel rushed. More

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Ronan Wood has been my service advisor for more than a year. He is best described as Knowledgeable, responsive, professional, personable, credible and highly capable of managing complex issues. Whenever I year. He is best described as Knowledgeable, responsive, professional, personable, credible and highly capable of managing complex issues. Whenever I contact Ronan he responds in a reasonable amount of time, he drives issues through to completion. Ronan represents the Mercedes brand with the highest level of excellence. More

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I am always made to feel extremely welcome, like I am a part of the Mercedes family. It always makes me happy that they wash my car without me even having to ask! I recommend Ronan and Mercedes team in A part of the Mercedes family. It always makes me happy that they wash my car without me even having to ask! I recommend Ronan and Mercedes team in Annapolis to all of my friends and family More

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Ronan was both patient and meticulous in his service. I couldn’t feel more confident in his recommendations for my car. I couldn’t feel more confident in his recommendations for my car. More

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Should you buy or service your car at MBA? YES! Thank Alex Clothier for excellent service. YES! Thank Alex Clothier for excellent service. More

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Thanks Chuck, you are awesome! I never knew service could be so easy. Thanks for your help. I never knew service could be so easy. Thanks for your help. More

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Ronan is a superhero service advisor and a great troubleshooter and communicator. He helped me take care of my beloved GLK350, and went above and beyond getting an issue fixed under my warranty and troubleshooter and communicator. He helped me take care of my beloved GLK350, and went above and beyond getting an issue fixed under my warranty and got me updated on regular maintenance—plus fixed my loose chrome exhaust trim which I hadn’t even asked about! So happy. More

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