Ronan Wood | Page 9

Ronan is an amazing Customer Service representative. He is always incredibly helpful. He goes above and beyond to help the customer in any way possible. Recently when I got in my car a light lit up. He is always incredibly helpful. He goes above and beyond to help the customer in any way possible. Recently when I got in my car a light lit up. I was worried about driving my car so I went straight to Mercedes service. I did not have an appointment. But Ronan immediately assisted me as well as provided me a loaner car. Which, given the demand for loaners was quite a task for him I am sure. Yet he promptly helped me. I was amazed at how responsive he was. He exceeds my expectations every time I take my car in for service. This is the third Mercedes that I have owned. And I will continue to drive Mercedes as long as Ronan can be my service advisor. Kudos to such an amazing person!! More

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Ronan displays great customer service, as well as the knowledge and expertise to help customers make the right decisions for their vehicles. We appreciate his approach and will be as we already are back knowledge and expertise to help customers make the right decisions for their vehicles. We appreciate his approach and will be as we already are back again. More

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Pete was excellent and really knew what he was talking about! Was very understanding and really made me feel like I was important. Thanks again Pete!!! about! Was very understanding and really made me feel like I was important. Thanks again Pete!!! More

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Roman is excellent. He is caring and very professional. Ronan is very knowledgeable . He explained everything my car needed He is caring and very professional. Ronan is very knowledgeable . He explained everything my car needed More

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I received excellent service from Ronan. He went above and beyond to handle my situation professionally and in a very timely manner. Highly recommend Ronan and the team here. He went above and beyond to handle my situation professionally and in a very timely manner. Highly recommend Ronan and the team here. More

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My next car will be another Mercedes for the sheer fact that the customer service is 2nd to none. You just can’t beat it…Ronan is exceptional at taking care of his clients. Thank you for another flawless s that the customer service is 2nd to none. You just can’t beat it…Ronan is exceptional at taking care of his clients. Thank you for another flawless service for my GL! More

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I love my car! It’s even better than the convertible Mercedes that the 15 year old me dreamed about driving! I feel that Ronan understands how much I appreciate my It’s even better than the convertible Mercedes that the 15 year old me dreamed about driving! I feel that Ronan understands how much I appreciate my car being in the best possible shape. I expect excellent customer service from Mercedes! Ronan delivers!! Thank you Ronan! More

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Very nice dealership Ronan was very helpful. Got my vehicle written up and worked on and I was on my way to my next appointment! Got my vehicle written up and worked on and I was on my way to my next appointment! More

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Service Center of Annapolis is always great, with prompt service and Ronan is my go to service guy. He takes great care of my AMG and I love his honesty, customer service, and knowledge with tunes. Ronan is service and Ronan is my go to service guy. He takes great care of my AMG and I love his honesty, customer service, and knowledge with tunes. Ronan is my go to man for any questions or concerns I may have. More

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Ronan is very professional and courteous. He is well versed with my auto. I would highly recommend him. He is well versed with my auto. I would highly recommend him. More

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