Rooben Khachatoorian | Page 50

Excellent quick service Great service with Rooben. Very informative when I was looking for my new car and excellent service when I made my decision. Really enjoyed my experie Great service with Rooben. Very informative when I was looking for my new car and excellent service when I made my decision. Really enjoyed my experience. More

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Best car buying experience ever! I walked into the Tustin Showroom, immediately greeted by Rooben. He was genuinely kind, patient, and very knowledgeable. This was the most pleasant c I walked into the Tustin Showroom, immediately greeted by Rooben. He was genuinely kind, patient, and very knowledgeable. This was the most pleasant car buying experience I have ever had. More

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Great services Tustin Huyndai did an excellent job in helping me to purchase the car that best fits my needs. The sales rep was very honest and willing to do above a Tustin Huyndai did an excellent job in helping me to purchase the car that best fits my needs. The sales rep was very honest and willing to do above and beyond to provide the most informative knowledge and services. More

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Wonderful experience leasing a fabulous new Tucson! I had done some research online, but wasn't entirely sure which version of the Tucson I wanted to lease. Rooben was so knowledgeable and patient with I had done some research online, but wasn't entirely sure which version of the Tucson I wanted to lease. Rooben was so knowledgeable and patient with me making up my mind regarding what package I wanted and what color (changed my mind three times!) exterior and interior. There was absolutely no pressure and it was a very pleasurable experience. Also of mention was working with Crystal in financing, who was also very nice and speedy! I would highly recommend Tustin Hyundai and Rooben to all looking for a new car! Thank you so much! More

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So helpful! I went to this dealership by the recommendation of somebody else when my lease came to term. I actually had gone first to another dealership where I o I went to this dealership by the recommendation of somebody else when my lease came to term. I actually had gone first to another dealership where I originally got my 2017 Elantra, the service there was absolutely terrible it was unlike anything I've experienced before through Hyundai, so I was really disappointed. I felt really pressured there and they didn't do anything to help me and my situation. Because of certain life situations and a divorce my credit is definitely less than perfect. While the other dealership didn't give me any options except for a lease buyout of my current car with an astronomical monthly payment., this dealership however went above and beyond to work with me to find the best solution. They were able to get me into a new 2019 Elantra lease just like my old one, with the payments being just a little bit higher but nothing compared to what the other dealership had quoted me to keep my OLD car. Frank did everything with me via phone and email. He worked out a deal in less than a day. By the time I got to the dealership they had worked everything out already all I had to do was show up and sign the papers and have them show me the car. It took less than an hour. Everybody was super nice. Frank and Rooben were so awesome. I would recommend this dealership to anybody. They really take the time to look at all the options for a person and they definitely make you feel welcome and no pressure at all. More

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Wonderful experience Rooben was very informative and patient with us. We had 2 little toddlers and he made sure our kids were comfortable and alright. Very nice man thank Rooben was very informative and patient with us. We had 2 little toddlers and he made sure our kids were comfortable and alright. Very nice man thank you for all your help! More

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Excellent It was such a wonderful experience working with Bill Farris such a kind man . He was very calming and relaxing to be around,, not pushy at all. Than It was such a wonderful experience working with Bill Farris such a kind man . He was very calming and relaxing to be around,, not pushy at all. Thank you Bill! More

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An Amiable Car Buying Experience Rooben is a quintessential automotive professional, who comprehensively resolves any questions and/or concerns the customer has regarding the purchase Rooben is a quintessential automotive professional, who comprehensively resolves any questions and/or concerns the customer has regarding the purchase of a Hyundai. The dealership treats the customer with respect and avoids high pressure sales' techniques that have historically caused stress and anxiety normally encountered in the car buying process. Highly recommended! More

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Great experience x2 We bought our second vehicle here and both times the experience was first class and stress-free. Rooben was nice and very patient with us. We bought our second vehicle here and both times the experience was first class and stress-free. Rooben was nice and very patient with us. More

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My first EV I've been leasing Hyundais for the past 10 years from another local dealer. This time I wanted a Kona EV so I contacted the same dealer 6 months ago b I've been leasing Hyundais for the past 10 years from another local dealer. This time I wanted a Kona EV so I contacted the same dealer 6 months ago but they never once communicated with me on its availability as promised until 4 days ago asking what I wanted to do with my current lease. They then told me I can have the Kona EV but it came with a $1000 dealer mark up! I only had few days left on my current lease so I reached out to Tustin Hyundai today and immediately I was able to set up a time same afternoon to meet with Rooben who arranged a test drive. From start to finish it was one of the most pleasant experiences I've had purchasing a vehicle. Rooben was very friendly and patient with my needs and questions. Sheryl at finance was also very friendly and quick with the paperwork. Best of all I returned my current lease and Tustin Hyundai did not even charge me for any mileage overage or the wear and tear on the tires! I will definitely be going back to Tustin Hyundai in 3 years and beyond. More

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