Although I purchased my used Honda CRV from another
dealership, I've trusted only Gunn Honda for all of my service work. All of my interactions for the last 4 years have been consistently warm, profe
dealership, I've trusted only Gunn Honda for all of my service work. All of my interactions for the last 4 years have been consistently warm, professional, and non pressured. Anytime a service has been recommended, I trust that it's actually needed and not the result of someone try to pressure me into paying for unnecessary services. My next vehicle purchase will be at Gunn Honda. And shout out to Joe Esparza!!! He is a true gem!
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by WendyFlores
Service Price Transparency
Other Employees Tagged:
Joe Esparza
Jun 26, 2025 -
Gunn Honda responded
Thank you so much for your heartfelt review and continued trust in Gunn Honda over the past four years! We're honored that you've chosen us for all your service needs, even though you purchased your CRV elsewhere. It means a lot to know our team has consistently provided warm, professional, and pressure-free service you can truly trust. We’re thrilled to hear you’re planning your next vehicle purchase with us—and we’ll be sure to pass your kind words along to Joe Esparza. He’ll be so glad to hear he made such a positive impact!
Regardless of if I visit the dealership or the Service
Center, Gunn Honda always treats me with respect and is transparent about how they're trying to provide the best possible service they can.
Center, Gunn Honda always treats me with respect and is transparent about how they're trying to provide the best possible service they can.
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by D. Dean
Service Price Transparency
Other Employees Tagged:
Robert
Jun 18, 2025 -
Gunn Honda responded
Thank you for your thoughtful review! We’re honored to have earned your trust and truly appreciate your kind words about our consistency and transparency. Whether you visit the dealership or the Service Center, we’re always committed to delivering respectful, honest, and top-quality service.
I really love how easy it is to drop off my car and pick
it up with no problems. Excellent service overall.
it up with no problems. Excellent service overall.
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by TerryatHonda
Service Price Transparency
Jun 04, 2025 -
Gunn Honda responded
Thank you for your wonderful feedback! We’re delighted to hear that dropping off and picking up your car has been easy and hassle-free. Providing excellent service and a smooth experience is our top priority. We truly appreciate your kind words and look forward to serving you again!
Rosa over at service was amazing, answered all my
questions and communicated with me throughout the entire time my car was being worked on
questions and communicated with me throughout the entire time my car was being worked on
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by José m
Service Price Transparency
May 27, 2025 -
Gunn Honda responded
Thank you for sharing your experience! We're thrilled to hear that Rosa provided such excellent service. Her clear communication and willingness to answer all your questions truly reflect our commitment to customer care. We appreciate your trust and look forward to serving you again in the future!
I only come here because of Rosa.
She provides exceptional service always with a smile.
She provides exceptional service always with a smile.
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by melanie52477
Service Price Transparency
May 27, 2025 -
Gunn Honda responded
Thank you so much for your wonderful feedback! We're thrilled to hear that Rosa’s exceptional service and positive attitude keep you coming back. She truly is a valuable part of our team, and we’re grateful for your continued trust and support. We look forward to serving you again soon!
We have always had great experiences when having dealings
with this dealership. Our recent Service Department experience was great as well. Rosa did everything perfect.
with this dealership. Our recent Service Department experience was great as well. Rosa did everything perfect.
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by Rhinoliner
Service Price Transparency
Other Employees Tagged:
I failed to get the name of the first gentleman that greeted me in the service drive but he was great as well.
May 14, 2025 -
Gunn Honda responded
Thank you for your continued trust and loyalty! We're so glad to hear that every experience—including your recent visit with our Service Department—has been a positive one. Rosa will be thrilled to know she made everything perfect. We truly appreciate your support!
Gunn Honda is the best for me!
! Rosa helped me to know what I need to do as soon as I start a new job to my auto! Got headlight buffed, right one! Looks good!!! Thanks always to
! Rosa helped me to know what I need to do as soon as I start a new job to my auto! Got headlight buffed, right one! Looks good!!! Thanks always to Rosa & Gunn!!
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by greenthings, Cindy16
Service Price Transparency
May 12, 2025 -
Gunn Honda responded
Thank you so much for your kind words and continued support! We're thrilled to hear that Rosa was able to guide you through everything you needed, especially during an important transition like starting a new job. We're glad your headlight looks great, and we truly appreciate your loyalty to Rosa and the Gunn Honda team. We look forward to seeing you again!
Excellent sales and service, very friendly people who
know their job. I do not like the dealership’s anti 2nd amendment stance stickered on all of the “ service “ doors. My personal firearm is safer on
know their job. I do not like the dealership’s anti 2nd amendment stance stickered on all of the “ service “ doors. My personal firearm is safer on me, than left in my car out of my control.
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by Daj624
Service Price Transparency
Apr 23, 2025 -
Gunn Honda responded
Thank you for your feedback! We’re thrilled to hear you had a great experience with our sales and service teams. We also understand and respect your perspective regarding the signage. Your concerns are important to us, and we appreciate you sharing your thoughts. We’re committed to providing a welcoming and professional environment for all of our customers.
Drive to Gunn Honda is atrocious!
Service was great. Rosa Alvarado expedited recall installation. Saved me an entire hour!
Please move Gunn Honda to New Braunfels.
Service was great. Rosa Alvarado expedited recall installation. Saved me an entire hour!
Please move Gunn Honda to New Braunfels.
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by Mark.kauzlarich
Service Price Transparency
Apr 23, 2025 -
Gunn Honda responded
Thank you for your feedback! We're glad to hear that Rosa Alvarado provided great service and helped save you time with the recall installation. We truly appreciate your suggestion about relocating — we’re always looking for ways to improve the experience for our customers. Thank you for choosing Gunn Honda!
Toni Simpson was awesome and very courteous!
Gunn Honda dealership is a really great place for services for your vehicles, the staff is very friendly!
Gunn Honda dealership is a really great place for services for your vehicles, the staff is very friendly!
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by divya22
Service Price Transparency
Apr 23, 2025 -
Gunn Honda responded
Thank you so much for your kind words! We're thrilled to hear that Toni Simpson provided you with such courteous and awesome service. It's always our goal to create a friendly and welcoming environment, and we’re glad you felt that during your visit. We truly appreciate your support of Gunn Honda!