Rosa did a great job keeping us fully informed of the
repair work being performed.
repair work being performed.
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by Stevesundby
Service Price Transparency
Aug 12, 2025 -
Gunn Honda responded
We’re glad to hear Rosa kept you fully informed throughout your repair process. Communication is so important, and we’re happy she made your experience smooth and transparent. Thank you for sharing your feedback with us!
Very professional & knowledgeable workers that know their
profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be do
profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be done to keep your Honda running smoothly. ⭐️⭐️⭐️⭐️⭐️
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by trs.roosteristhebest
Service Price Transparency
Aug 05, 2025 -
Gunn Honda responded
Thank you for the thoughtful review! We’re glad to hear that our team’s professionalism and expertise stood out during your visit. Keeping you informed about your vehicle’s maintenance is important to us, and we’re happy to help ensure your Honda stays in great condition for the road ahead. We appreciate your trust and look forward to serving you again!
Great and efficient service.
Rosa is always very informative and professional, and we appreciate the updates.
Rosa is always very informative and professional, and we appreciate the updates.
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by CNMO
Service Price Transparency
Jul 22, 2025 -
Gunn Honda responded
Thank you for the kind words! We're glad to hear you consistently receive great and efficient service from Rosa. Her professionalism and clear communication are what we strive for, and we truly appreciate your continued trust in our team.
This service was quicker than previous services which was
appreciated since waiting for vehicle. Thank you!
appreciated since waiting for vehicle. Thank you!
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by cmlduarte
Service Price Transparency
Jul 17, 2025 -
Gunn Honda responded
Thank you for your feedback! We’re glad to hear that your service was quicker this time and that the reduced wait time made a difference. We appreciate your patience and look forward to continuing to provide efficient service for you!
The car inspection, before the repair, was complete and
as expected, no up-sale. Cost estimate was right on the money,. Clean waiting room with free coffee, tea, coco, and bottled water. The post repair re
as expected, no up-sale. Cost estimate was right on the money,. Clean waiting room with free coffee, tea, coco, and bottled water. The post repair report included what was done, why (1 to 3 mm left on the pads), and future repairs needed. Reasonably priced compared to all non-dealer shops. The wait time was as told. They also have a shuttle.
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by florinram
Service Price Transparency
Jul 17, 2025 -
Gunn Honda responded
Thank you for the detailed review! We're so glad to hear your experience was transparent, timely, and comfortable from start to finish. No pressure, accurate estimates, a clean waiting area, and clear post-repair communication are exactly what we strive for. We appreciate your trust and look forward to serving you again!
Although I purchased my used Honda CRV from another
dealership, I've trusted only Gunn Honda for all of my service work. All of my interactions for the last 4 years have been consistently warm, profe
dealership, I've trusted only Gunn Honda for all of my service work. All of my interactions for the last 4 years have been consistently warm, professional, and non pressured. Anytime a service has been recommended, I trust that it's actually needed and not the result of someone try to pressure me into paying for unnecessary services. My next vehicle purchase will be at Gunn Honda. And shout out to Joe Esparza!!! He is a true gem!
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by WendyFlores
Service Price Transparency
Other Employees Tagged:
Joe Esparza
Jun 26, 2025 -
Gunn Honda responded
Thank you so much for your heartfelt review and continued trust in Gunn Honda over the past four years! We're honored that you've chosen us for all your service needs, even though you purchased your CRV elsewhere. It means a lot to know our team has consistently provided warm, professional, and pressure-free service you can truly trust. We’re thrilled to hear you’re planning your next vehicle purchase with us—and we’ll be sure to pass your kind words along to Joe Esparza. He’ll be so glad to hear he made such a positive impact!
Regardless of if I visit the dealership or the Service
Center, Gunn Honda always treats me with respect and is transparent about how they're trying to provide the best possible service they can.
Center, Gunn Honda always treats me with respect and is transparent about how they're trying to provide the best possible service they can.
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by D. Dean
Service Price Transparency
Other Employees Tagged:
Robert
Jun 18, 2025 -
Gunn Honda responded
Thank you for your thoughtful review! We’re honored to have earned your trust and truly appreciate your kind words about our consistency and transparency. Whether you visit the dealership or the Service Center, we’re always committed to delivering respectful, honest, and top-quality service.
I really love how easy it is to drop off my car and pick
it up with no problems. Excellent service overall.
it up with no problems. Excellent service overall.
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by TerryatHonda
Service Price Transparency
Jun 04, 2025 -
Gunn Honda responded
Thank you for your wonderful feedback! We’re delighted to hear that dropping off and picking up your car has been easy and hassle-free. Providing excellent service and a smooth experience is our top priority. We truly appreciate your kind words and look forward to serving you again!
Rosa over at service was amazing, answered all my
questions and communicated with me throughout the entire time my car was being worked on
questions and communicated with me throughout the entire time my car was being worked on
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by José m
Service Price Transparency
May 27, 2025 -
Gunn Honda responded
Thank you for sharing your experience! We're thrilled to hear that Rosa provided such excellent service. Her clear communication and willingness to answer all your questions truly reflect our commitment to customer care. We appreciate your trust and look forward to serving you again in the future!
I only come here because of Rosa.
She provides exceptional service always with a smile.
She provides exceptional service always with a smile.
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by melanie52477
Service Price Transparency
May 27, 2025 -
Gunn Honda responded
Thank you so much for your wonderful feedback! We're thrilled to hear that Rosa’s exceptional service and positive attitude keep you coming back. She truly is a valuable part of our team, and we’re grateful for your continued trust and support. We look forward to serving you again soon!
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