Rosa Rodriguez

Awesome customer service. I received reports about my vehicle, while I was waiting. I’m Very satisfied. I received reports about my vehicle, while I was waiting. I’m Very satisfied. More

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Rosa was really good at explaining the process and communicating throughout the appointment. Ten out of ten service. communicating throughout the appointment. Ten out of ten service. More

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The buying process was pretty smooth , Mr. Ford ( finance person) is a person with a lot of patience and knowledge His whole name Patrick Ford. Ford ( finance person) is a person with a lot of patience and knowledge His whole name Patrick Ford. More

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Excellent and friendly service and support. The service team has made the process straightforward and understandable, and I appreciate their diligence in helping solve the issues i was having w The service team has made the process straightforward and understandable, and I appreciate their diligence in helping solve the issues i was having with my vehicle. More

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We love going to Gunn Honda because of Rosa, she is the best advisor! We've been going to get for seven years. best advisor! We've been going to get for seven years. More

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Really happy with my car repairs. Felt luckily that the dealership had the equipment needed in stock. I’m not going to lie after 4 hours and hundred of dollars spent I was a little di Felt luckily that the dealership had the equipment needed in stock. I’m not going to lie after 4 hours and hundred of dollars spent I was a little disappointed that my car wasn’t vacuumed out, I guess I assumed that was common courtesy. More

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Polite, courteous, thorough,helpful and honest. A joyful experience. Customer waiting areas was nice , clean. A joyful experience. Customer waiting areas was nice , clean. More

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For the mo part, Gunn has provided us fair to good service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Althou service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Although there is a $20 discount for oil change service after 1pm, the cashier and Service Rep forgot to ensure that the discount was reflected in our final bill. We ad to return for the refund. We were also advised that the engine air filter and cabin air filter needed replacement and showed us the current filters. We said no because it is basic maintenance that we can do ourselves. However, when we replaced the old cabin air filter, we discovered it had been put back incorrectly. I do not remember the names of any of the Service Department staff. More

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Service Department along with my Advisor Joe Esparza are the best a definite 5 star 🌟 team! the best a definite 5 star 🌟 team! More

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Excellent communication. Unfortunately, unable to find the issue with my car. Looking forward to further resolution. Unfortunately, unable to find the issue with my car. Looking forward to further resolution. More

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