Rosalie Isern | Page 2

Experience was exceptional EXCEPT it took 4 hours to close the deal because your computer system was excruciating slow. A high end dealership with an under powered computer. You should do better than close the deal because your computer system was excruciating slow. A high end dealership with an under powered computer. You should do better than that. Not fair to your sales executive, she was quite embarrassed and surely not fair to your customer. More

by JCNOONAN2 Verified Customer Verified Customer

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The experience was trouble free. Rosalie made sure to cover all the details and was very helpful throughout the process. All the staff handled the details of the sale quick and effic Rosalie made sure to cover all the details and was very helpful throughout the process. All the staff handled the details of the sale quick and efficiently. More

by SMREDDOUT Verified Customer Verified Customer

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I live in KC so had to do agree on a price for my trade in advance of driving to Wichita. It worked out as planned with no surprises. The car I bought was ready to look at and drive when I arrived. in advance of driving to Wichita. It worked out as planned with no surprises. The car I bought was ready to look at and drive when I arrived. More

by kent.turner Verified Customer Verified Customer

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Rosalie, did a good job overall but I specifically informed her I did not want Lexus of Wichita to purchase my tag and taxes as I am tax exempt and I would take care of that myself. When I got to the informed her I did not want Lexus of Wichita to purchase my tag and taxes as I am tax exempt and I would take care of that myself. When I got to the dealership to close these fees had been added into my loan, which I certainly did not want but it was too late for them to change it. Now I am waiting on a refund which has been over a month and I have still not received. More

by jimrpeters48 Verified Customer Verified Customer

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Rosalie was very helpful and fun to work with, no pressure and was great to be able to chat with. Answered all of my questions and got us on our way fast. pressure and was great to be able to chat with. Answered all of my questions and got us on our way fast. More

by gream429 Verified Customer Verified Customer

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Rosalie made the experience of buying a car so easy and convenient. Her expertise and kindness were top notch! convenient. Her expertise and kindness were top notch! More

by CCKMOMMA Verified Customer Verified Customer

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Rosalie was great, very personable! Made the purchase of my car enjoyable! Would definitely do business with her again! Made the purchase of my car enjoyable! Would definitely do business with her again! More

by nlaw1989 Verified Customer Verified Customer

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Had a few bumps I think due to the bad weather. Shipping to my location was very well handled but missed out on tec set up in vehicle which would have been helpful. Shipping to my location was very well handled but missed out on tec set up in vehicle which would have been helpful. More

by RICHARD@RICARDOSTULSA.COM Verified Customer Verified Customer

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I’m always satisfied with Walser Lexus and their service and they answered my call and they answered my call More

by rmstarks Verified Customer Verified Customer

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Rosalie and Angela are phenomenal to work with and we love dealing with them! They both ensure our needs are always met and are a joy to deal with. love dealing with them! They both ensure our needs are always met and are a joy to deal with. More

by MARSHAMARTIN68 Verified Customer Verified Customer

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