Roscoe Gist | Page 4

Car Buying Experience They really made my car buying experience memorable! Will Lane is an amazing salesman, he really went out of his way to make sure I was happy and sele They really made my car buying experience memorable! Will Lane is an amazing salesman, he really went out of his way to make sure I was happy and selected the best vehicle for me. Im thankful! More

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Steve kenn and Ross couldn't be more God sent.! My experience has always been wonderful I have purchased 10 cars from Honda and I love showcase Honda and their staff Steve has been able to help me My experience has always been wonderful I have purchased 10 cars from Honda and I love showcase Honda and their staff Steve has been able to help me plenty of times treats us just like Family.? . Ken was absolutely amazing he made it easy for me to spend a little bit more money with out crying .hahaha What can I say about Ross but thank you so very much for making things happen! We so needed the pilot makes it easier to fit my family and my dad with Parkinson's comfortably .Sincerely, Tangie Castro More

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F**KING AMAZING!!! First of all. I am a straight forward individual and I do not like to waste time. I called Showcase Honda and told them point blank "I will buy this v First of all. I am a straight forward individual and I do not like to waste time. I called Showcase Honda and told them point blank "I will buy this vehicle right now for this much". Kam, sales representative said "We can make that deal". A few days later my wife and I show up to Showcase Honda and we were pleasantly greeted with kindness and great hospitality. We did not feel hustled, rushed, or blown off. We got to meet all the staff including, but not limited to Roscoe, Numbers, Luis, badass ponytail athlete/manager, and Gilbert, finance, ALL OF WHICH WERE AMAZING. But most importantly, Kam, sales woman- simply put was just fantastic!!! If you guys want a easy going, relaxed, and pleasant experience, which I know is not very common when buying a vehicle, I HIGHLY SUGGUEST THIS DEALERSHIP. HIGHLIGHTS: GAVE ME A HUGE DEAL! WAY BELOW MARKET VALUE AND MSRP VERY HOSPITIBLE RELAXED FUN ENVIRONMENT (HIT THE GONG!!!/ PLEASE HIT IT BETTER THAN WHAT I DID) CLEAN AND TOOK CARE OF US VERY WELL / STAYED LATE IN THE NIGHT TO GET OUR DEAL DONE VERY PERSONABLE STAFF - GREAT STORIES AND ENTERTAINING- GET LUIS' AUTOGRAPH. CONS: I HAVE NONE. More

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Exceeded my expectations on the purchase Ray and roscoe were very understanding and upfront during the sale. They went out of their way to get the best deal and ensure I am satisfied. Would s Ray and roscoe were very understanding and upfront during the sale. They went out of their way to get the best deal and ensure I am satisfied. Would surely recommend them. More

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NSK HONDA Johnny is a customer focused sales associate who takes an interest in the customers needs and requirements. He'll go out of his way to make the best d Johnny is a customer focused sales associate who takes an interest in the customers needs and requirements. He'll go out of his way to make the best deal as long as the buyer is serious about making a deal. As a customer I do my research, ask questions, and present my additional requirements, as well as ask for numbers before allowing the dealer to run my credit. Johnny is a patient, knowledgeable, and a genuine sales associate. Roscoe G. was the manager who approved the great deal I got and he along with Johnny made my purchase well worth the time. Trey Sutherland was the finance guy that was not prepared when I arrived at 9am on 6/16/18. I sat waiting around for him for 45 minutes and when I finally went into his office, he left the office on several occasions some of which were up to 15 minutes at a time. He doesn't listen to the customer and will not stop pushing add-ons until he gets his way. Luckly I got his price down to what I thought was reasonable. The service department and the associates working that department are rude and unfriendly. Although I made an appointment for 4pm, the Service Associate Jose Elias told me I had to be here at 2pm to get the issue with the deck plate looked at. I told him I drove over 200 miles and made a beeline to Johnny. While I was waiting the service manager approaches me and says we'll try to take a look at it. I'm like come on seriously. That department needs better training on how they greet and approach there customers. Ross Erler is the GM and I had to get him involved on some of the issues I was having after my initial visit. He followed through on his part and was very friendly and made sure I was satisfied with the outcome. Overall the dealership has/is excellent in some areas and needs major improvement in others which is why the overall rattling I gave was three stars. The actual work of the technicians make up for the imperfections of the front end staff in the service department. More

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Fantastic salesman Onan was fantastic. He went ABOvE and BEYOND the call of duty. He helped me to understand things better and made this experience fantastic. He helped Onan was fantastic. He went ABOvE and BEYOND the call of duty. He helped me to understand things better and made this experience fantastic. He helped me feel more confident in the car buying world and Showcase has my business now. More

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Excellent Service Deneen Smeraldo and Roscoe Gist helped me beyond words! I came in NOT ready to buy. I really wanted to do my research and check out a bunch of differe Deneen Smeraldo and Roscoe Gist helped me beyond words! I came in NOT ready to buy. I really wanted to do my research and check out a bunch of different delearships before making my decision. This is the FIRST time buying a brand new car so it’s a big deal. I had already visited Tempe Honda last weekend and they were nice but not fighting for my business. Right off the bat Deneen said “what can we do to earn your business?” That meant a lot. Made me feel valued and I smiled. Still determined to just See what is available though. She showed me the car I wanted, explaining in detail about the car (something I did not get at Tempe Honda) and then we took it for a drive. She promised me a good price and again asked what would make me take it home today. I was still hesitant and that’s when Roscoe came over. He was from michigan just like me!!! We hit it off too and he said he will make it happen for me of getting me a lower monthly payment! Worked some numbers and gave me a great deal! My windows are even tinted!! Anyways long story short the professionalism and kindness of this dealership blew me away. I would highly recommend this place to anyone. And Issa in financing helped give me a peace of mind too. Great place. Do your car shopping here!!! More

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Best car buying experience I’ve ever had! The staff were amazing and helped me make my purchase easy and stress free! The listened to me and didn’t try to change my mind or persuade me elsewhe The staff were amazing and helped me make my purchase easy and stress free! The listened to me and didn’t try to change my mind or persuade me elsewhere like other dealerships in the west valley. I would recommend this dealership to anyone in the market for a new car! Ray Wiggins was an excellent sales rep, he helped me with everything I needed and had everything ready by the time I got to the dealership which helped me save time i didn’t want to waste! More

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Ramon Landeros I sincerely apologize to Ramon Landeros because you were the young gentleman who helped me test drive the Honda and .were so sweet to get me not I sincerely apologize to Ramon Landeros because you were the young gentleman who helped me test drive the Honda and .were so sweet to get me not one water but 2 and did everything called insurance since I didn't have my glasses on!Thought I forgot about you huh?WRONG!!!!!!!!!!!!You were great with you r 3 man tem Roscoe,Ken and you RAMON!!!!!!!!!!!!!!!!!!!!!!!!!!!!don't be shy!!!You were AWESOME TOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!! More

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Excellent team and team players This was an experience of a life time not every day you meet awesome people with great communication skills.I was impressed to the fullest.Roscoe,Ken This was an experience of a life time not every day you meet awesome people with great communication skills.I was impressed to the fullest.Roscoe,Kenn,Mister el mirage young gentleman learning from the best! I was floored how it was well organized and executed...OUTSTANDING job TEAM HONDA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

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