Ross Hengtgen | Page 2

Issues come up when buying used cars and trucks. It's how those issues are solved that count. It's how those issues are solved that count. More

by RS122O Verified Customer Verified Customer

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I was also looking for the Mustang convertible that at all the options that I wanted. I found it at Kenosha Ford in Wisconsin. I live in Lakeville Minnesota. 5 hour drive. The salesman that I worked with all the options that I wanted. I found it at Kenosha Ford in Wisconsin. I live in Lakeville Minnesota. 5 hour drive. The salesman that I worked with was named Ross. Was a very nice gentleman to work with. So I ended up trading in my Jeep Grand Cherokee Summit. Ross made everything easy to do the exchange of my Summit for the Mustang. They had a driver meet me at about halfway. When I get the car home it did not have a manual in the glove box. I talked to Ross about it oh, he said they would order one and I got it. The general manager got a hold of me to make sure that I knew that they had ordered a manual and would let me know when it got in. I got it a day ago. Was probably the best experience I've had buying a new car. I have bought quite a few in my years. I had a great experience there and would tell my family and friends to look to see if they had something they wanted their and to deal with them. And I love my Mustang, it's my fourth one. More

by MSCHWEICH Verified Customer Verified Customer

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2nd truck I have bought from Sanford. I live 50 min. away, Sanford brought my trade in home so I could unload tools and bought us tamales for lunch. Came back 2nd time because had issue with brakes had away, Sanford brought my trade in home so I could unload tools and bought us tamales for lunch. Came back 2nd time because had issue with brakes had them repaired and returned truck to house. Probably just wanted to go back to great tamale place. but still great service. Joe in financial does good job on warranty . Ross up front on trades. Sal big pain but can look past, just kidding. expect more tamales Sanford. More

by DO_ZEEK Verified Customer Verified Customer

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I ordered a Ford Bronco. The entire staff at Gordie Boucher made the process very seamless. I was kept informed on the progress of the build and availability of my vehicle. After hearing some horror Boucher made the process very seamless. I was kept informed on the progress of the build and availability of my vehicle. After hearing some horror stories of other Bronco builds and pricing, I’m very happy with how Gordie Boucher managed the process and pricing. Ross Hengtgen was also very easy to work with. More

by DREUV Verified Customer Verified Customer

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I have to say they went out of their way to make our deal work!! And Ross was extremely Great! work!! And Ross was extremely Great! More

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My car buying experience with Ross Hengtgen at Gordie Boucher Ford of Kenosha was the best dealership experience I've ever had. From first contact to follow up after the sale, it was easy, fluid, and I w Boucher Ford of Kenosha was the best dealership experience I've ever had. From first contact to follow up after the sale, it was easy, fluid, and I was treated with respect. Having purchased 6 vehicles in the last 2 years for our business, I have had my share of dealership experiences. You can buy a car or truck anywhere, but good service makes the difference. Gordie Boucher Ford and Ross without a doubt provided the best one to date. Thank you for all that you do, and keep up the good work! I will definitely be back. More

by JASON Verified Customer Verified Customer

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Organized, clean, collective, professional, optimal, accurate, honest, caring, friendly, helpful, joyful, determined, truthful, great, lovely accurate, honest, caring, friendly, helpful, joyful, determined, truthful, great, lovely More

by Jodeci11594 Verified Customer Verified Customer

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Ross was the best to deal with. I would definitely recommend him! Very happy with the overall experience. recommend him! Very happy with the overall experience. More

by Lisaann20 Verified Customer Verified Customer

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No pressure sales and staff that actually listens to your needs and wants. This is our second purchase from this dealership and we will definitely be back. needs and wants. This is our second purchase from this dealership and we will definitely be back. More

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Ross did a great job in helping in my decision on my purchase. He made sure I had a loaner while work was being done on my new truck even when the service manager said none were available. My big disapp purchase. He made sure I had a loaner while work was being done on my new truck even when the service manager said none were available. My big disappointment was when I returned to pickup my truck after it was in the shop all day was the greasy foot prints on my new mats in the drivers side as well as the rear seat. Fortunately there was a service writer still there who got a porter to come and clean the mats.I can’t help but believe your service tech didn’t notice the mess he made and have it taken care of before he said it was done. More

by ROYJNELS Verified Customer Verified Customer

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