Ross Hengtgen

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback and for choosing to purchase your vehicle with us. We’re glad to hear your interactions with our team were positive, but we apologize for the downtime you experienced during the process. At Gordie Boucher Ford of Kenosha, we work hard to make every visit smooth and enjoyable, and we’ll use your comments to continue improving both communication and efficiency. We truly appreciate your business and look forward to serving you again in the future. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re glad to hear that you enjoyed and appreciated the effort our team put into helping you get your new truck at the right price. At Gordie Boucher Ford of Kenosha, we work hard to ensure every customer feels confident and satisfied with their purchase experience. We’d also love to know what we could do to make your next visit a 5-star experience. Your feedback helps us improve and continue setting the standard for customer service. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Gordie Boucher Ford of Kenosha was such a pleasure. Ross will be so happy to know he’s your favorite sales associate listening to your requests, offering the right options, and taking care of every detail is exactly the level of service we aim to deliver. We appreciate your recognition and support. Our goal is always to set the standard for vehicle purchases with outstanding customer care, and it’s great to know we achieved that for you. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great review, Peter! We're thrilled to hear that Ross was a pleasure to work with and went the extra mile to help you find the perfect vehicle. His dedication to our customers is what we’re all about at Gordie Boucher Ford of Kenosha. We appreciate your continued trust and look forward to assisting you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you so much for the heartfelt review, Jennifer. We're incredibly grateful to hear your husband is okay—that's what matters most. We're also glad Ross was able to step in during such a challenging time and help you navigate everything remotely and seamlessly. Being able to purchase a vehicle from out of state via smartphone isn't always easy, especially during an emergency, but Ross and our team at Gordie Boucher Ford of Kenosha are committed to going above and beyond for our customers when it matters most. Thank you for putting your trust in us during such a difficult situation. We’re always here for you! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're thrilled to hear that your vehicle selection and buying experience was seamless and stress-free. Providing excellent customer service and clear communication is what we strive for at Gordie Boucher Ford of Kenosha, and it’s great to know our team delivered. We truly appreciate your recommendation and are grateful for the opportunity to serve you. We look forward to seeing you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review! We're thrilled to hear that your experience at Gordie Boucher Ford of Kenosha was seamless and stress-free. A big shoutout to Ross for providing excellent communication and top-notch service throughout your purchase. We truly appreciate your recommendation and look forward to assisting you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sal Pappalardo General Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

Thank you so much for choosing Gordie Boucher Ford of Kenosha! Please let us know if we can be of any more assistance. Sal Pappalardo General Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager 262-697-0700