Ross Hengtgen
Ross Hengtgen at Gordie Boucher Ford of Kenosha

Ross Hengtgen | Page 3

Sales & Leasing Consultant

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

Contact Me
5.0
57 Reviews

I have lived in Lake Geneva for several years with my wife and son, We love attending Brewers games and spending time with family.

Dealership Experience

8 yrs, 10 mos

Industry Experience

41 yrs, 1 mo

Specialties & Trainings

Master Certified

5.0

57 Reviews

Write a Review

57 Reviews of Ross Hengtgen

April 10, 2024

Dealership Rating
Employee Rating

From beginning to end, shopping here was one of the best experiences I've had with purchasing a new vehicle. Our salesman, Ross, was polite, astute, and extremely communicative during the entire process: fr More

by Bill Passarelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Leonard

Apr 11, 2024

Gordie Boucher Ford of Kenosha responded

Hi Bill, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

March 21, 2024

Dealership Rating
Employee Rating

Sales person was very good, financing was the worst experience ever. Would never buy from Boucher again or recommend. More

by DANIEL.NETO
Recommend Dealer
No

Other Employees Tagged: Ross Hengtgen

Jul 13, 2024

Gordie Boucher Ford of Kenosha responded

We're sorry that you didn't have a completely satisfying visit, Daniel. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sal Pappalardo General Sales Manager 262-697-0700

Jul 13, 2024

Gordie Boucher Ford of Kenosha responded

We're sorry that you didn't have a completely satisfying visit, Daniel. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sal Pappalardo General Sales Manager 262-697-0700

February 18, 2024

Dealership Rating
Employee Rating

Our salesman Ross was great. He was knowledgeable, friendly and made us feel like family. Most important—we got a great deal on a great truck! More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 19, 2024

Gordie Boucher Ford of Kenosha responded

Hi Bill, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!

January 18, 2024

Dealership Rating
Employee Rating

Great group of people through the whole process from test drive to the end at signing. No pressure at all! More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Wade Johnson, Scott Verhagen, Sal Pappalardo , Vaughn Eviston-Jahnke, Cory Knutsen

Jan 20, 2024

Gordie Boucher Ford of Kenosha responded

Hi Brian, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

January 17, 2024

Dealership Rating
Employee Rating

I called the dealership on a used 2016 Grand Caravan. I was immediately sent to Ross in sales who answered my questions and also checked the vehicle on very specific things I wanted checked on. I remembe More

by plemanski4691
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vaughn Eviston-Jahnke

Jan 20, 2024

Gordie Boucher Ford of Kenosha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 17, 2024

Dealership Rating
Employee Rating

This dealership is very professional and helpful would recommend them to anyone fir a purchase. More

by msntallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Johnson, Joseph Leonard

Jan 20, 2024

Gordie Boucher Ford of Kenosha responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

December 09, 2023

Dealership Rating
Employee Rating

one of the best car buying experiences I have ever had. No pressure, quick and easy More

by RUSSELL14
Recommend Dealer
Yes

Other Employees Tagged: Wade Johnson, Joseph Leonard

Dec 11, 2023

Gordie Boucher Ford of Kenosha responded

Hi Russell, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2023

Dealership Rating
Employee Rating

Boucher Ford, put me into a vehicle of my liking within a week. After my truck was considered 'totaled,' I o ky had a few days to get into a new truck. Ross Hengtgen was there for every need and / or concern More

by MTHUROW80
Recommend Dealer
Yes

Other Employees Tagged: Ross Hengtgen

Nov 27, 2023

Gordie Boucher Ford of Kenosha responded

Hello, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

November 11, 2023

Dealership Rating
Employee Rating

Service advisors are pleasant and courteous. However, I’m not convinced that the suggested service is necessary. More

by RESELEAH1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 22, 2023

Gordie Boucher Ford of Kenosha responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

July 27, 2023

Dealership Rating
Employee Rating

Amazing customer service from sales to delivery. Ross was our salesman and he was outstanding in every possible way. Excellent communication along the way and followed through on everything he said. More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Pappalardo , John Milton, Joe Leonard

Jul 28, 2023

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ross and our team, and we look forward to working with you again.

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