Rossenthal Fajardo
sales associate
Bayside Chrysler Jeep Dodge
212-19 Northern Blvd
Bayside, NY 11361
Languages Spoken
English
Spanish
134 Reviews
Write a Review134 Reviews of Rossenthal Fajardo
April 09, 2024
My overall experience at the dealership was positive. Ross was friendly and easy to work with. My small critique was that I spent two nights at the dealership for a combined 5 HOURS of my time. I am fair Ross was friendly and easy to work with. My small critique was that I spent two nights at the dealership for a combined 5 HOURS of my time. I am fairly certain all of this could have been done in a much shorter period of time. Should I be a returning customer to the dealership when this lease is up, I will need some reassurances that I will not be spending that much time at the dealership. More
Other Employees Tagged: Terrence Shine
April 08, 2024
Ross customer service was amazing! This is my second truck from him got me a good deal and he also kept a good relationship with me at JEEP. Always answers all my questions whenever I This is my second truck from him got me a good deal and he also kept a good relationship with me at JEEP. Always answers all my questions whenever I ask them. Very professional and patience. I love my JEEP family;) More
Other Employees Tagged: Giovanni Portorreal
April 06, 2024
Only went to this dealer because they had a black Hellcat ….big mistake. Would have rather had a pink Hellcat from a closer dealer. Brought the hellcat straight to my detailer with 50 miles on it for a com ….big mistake. Would have rather had a pink Hellcat from a closer dealer. Brought the hellcat straight to my detailer with 50 miles on it for a complete ppf wrap. My detailer put it on a lift and discovered that the whole plastic engine belly pan had been ripped out …probably when they took it off the transport truck. Notified my salesman and right away ….after two trips from Suffolk county to get a simple piece of plastic replaced ….waiting in the waiting area for 2 1/2 hours each time to tell me both times they don’t have the part in stock after I scheduled each appointment assuring me they had the piece. Their service department is Incompetent and probably can barely change your oil. Then they start playing the blame game on each other. “Your advisor John should be taking care of this”….who the F is John?? Salesman too lazy to walk 20 feet to service department to ensure I’m being taken care of after buying a $90,000 car. Going to have to spend $360 for the part plus labor to get it done at a dealer closer to my house. Giving a customer the run around for a $360 piece of plastic not acceptable. Guess I don’t get me “free” tank of gas for a 5 star review More
March 09, 2024
Ryan and the team were amazing every step of the process! Absolutely would recommend bayside! Absolutely would recommend bayside! More
Other Employees Tagged: Nelson Santos, Giovanni Portorreal, Avi Babadjanov, Jamaine Alphonso, Ryan Dworkis, Jasir Eljaiek, Ian Domiano, Julian Marun , Sal Fazio
February 09, 2024
The salesman had no. couteuos customer service when there was a major issue with my brand new car that went down Thanks to Manager Edwin and Service rep Jay..all was well couteuos customer service when there was a major issue with my brand new car that went down Thanks to Manager Edwin and Service rep Jay..all was well. Those 2 guys are the best when it comes to bayside customer service . This is my 6th car i got from Bayside. More
Other Employees Tagged: Nelson Santos, Jay Escobar, Julian Marun
February 03, 2024
Although, I just leased a Brand new 2024 Dodge Hornet RT blacktop package AWD & it was towed back to bayside dealership on the 3rd day of usage due to unknown reason of not starting. The serviceman Jay has blacktop package AWD & it was towed back to bayside dealership on the 3rd day of usage due to unknown reason of not starting. The serviceman Jay has showed me Great concern & professionalism on handling the issue. In spite of my disappointment ..serviceman Jay lifted my spirits & I will continue to be a dedicated Bayside customer. I have used Bayside Chrysler for over 6 brand new vehicles & staff like Jay keeps me coming back & referring people to Bayside. More
Other Employees Tagged: Nelson Santos, Jay Escobar, Julian Marun
February 01, 2024
Ross , Edwin and Terry were incredible. The kindest people and this dealership really cares about their clients. They were so patient , kind and so considerate. They will really work with y The kindest people and this dealership really cares about their clients. They were so patient , kind and so considerate. They will really work with you to support the customers and ensure that you find the right car for you. My family has used this dealership for over 10 years and will continue to do so. A huge thank you to them and their fabulous team. More
Other Employees Tagged: Terrence Shine, Edwin Diaz, Avi Babadjanov, Julian Marun , Bryan Hidalgo