Rossenthal Fajardo
Rossenthal Fajardo at Bayside Chrysler Jeep Dodge

Rossenthal Fajardo

sales associate

Bayside Chrysler Jeep Dodge

212-19 Northern Blvd
Bayside, NY 11361

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4.9
187 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

187 Reviews

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187 Reviews of Rossenthal Fajardo

July 02, 2026

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Employee Rating

It was great for the most part. The paperwork took longer than expected. However, the way a situation was handled after I signed everything is what is concerning and why I will not More

by asideris0209
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Terrence Shine

Jul 09, 2026

Bayside Chrysler Jeep Dodge responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call and ask for Lance Madry in sales to discuss this matter further.

July 01, 2026

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Employee Rating

Everything about my visit was absolutely fantastic! Bella, the representative I worked with, was exceptional. She made the entire process effortless and explained all the charges clearly, which I reall More

by kerryrivera73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Bayside Chrysler Jeep Dodge responded

We’re thrilled our team made your Jeep Renegade service effortless with clear explanations and prompt repairs. It’s wonderful to hear the friendly atmosphere enhanced your visit. Thank you for choosing us, and we look forward to assisting you again.

May 11, 2026

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Employee Rating

Service associate let me know everything needed for my vehicle waiting time was minimal didn't take long More

by jamalshadatbrown
Workmanship
Recommend Dealer
Yes
May 11, 2026

Bayside Chrysler Jeep Dodge responded

Thank you for noting how Rossenthal kept you informed and minimized your wait on your Jeep Compass service. We’re glad the visit was efficient. We appreciate your trust and look forward to assisting with any future needs.

May 10, 2026

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Employee Rating

Bring my car for oil change wait 3 hrs and when i back home i check the oil level and the oil still dark ....they never change the oil ..lier!!!! More

by carlosma0920
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Escobar

May 12, 2026

Bayside Chrysler Jeep Dodge responded

Thank you for this feedback, Carlos. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call Bob Kennedy in service to discuss this matter further.

April 16, 2026

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Been a customer here for years, always meet my requirements, friendly people here to help you! More

by sky_rules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2026

Bayside Chrysler Jeep Dodge responded

Thank you for sharing your experience. We’re glad our team has been friendly and able to meet your needs over the years. We appreciate your loyalty and look forward to assisting you with your Jeep.

April 11, 2026

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Employee Rating

This is my third car purchased from Bayside Jeep Chrysler Dodge Ram. I’ve always dealt with Gio and Ross and just like every other time, it’s always a pleasure doing business with these guys. They always go More

by Kelvin1390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2026

Bayside Chrysler Jeep Dodge responded

It’s great to welcome you back for your third Jeep Grand Cherokee purchase and to hear how positively Giovanni and Rossenthal supported you. We’re glad Rossenthal could set everything up from Colombia and look forward to making your next visit just as smooth.

April 07, 2026

Dealership Rating
Employee Rating

Very happy with the purchase of my new vehicle. Ross made everything very easy. It was such a smooth transition to the new vehicle. Probably one of my best vehicle purchase experiences. More

by Jrodrguez_27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2026

Bayside Chrysler Jeep Dodge responded

We’re delighted you had such a smooth transition to your new Jeep. Rossenthal was happy to make the process easy. Enjoy your Jeep and safe driving ahead!

March 15, 2026

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Employee Rating

Great service overall- from the sales staff to the entire team at Bayside Jeep Dodge. More

by renato202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2026

Bayside Chrysler Jeep Dodge responded

Thank you for highlighting the care you received from our sales staff and entire crew. Rossenthal is thrilled you had such a positive experience buying your used Jeep. Please let us know if you have any questions as you enjoy your new ride.

February 13, 2026

Dealership Rating
Employee Rating

Amazing customer service and I love my car! These guys really did their best to make me happy at the end of the day, so grateful for them! Will definitely be coming back for more cars in the fu More

by 12callegarit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2026

Bayside Chrysler Jeep Dodge responded

We’re thrilled you love your new Jeep Grand Cherokee L and appreciated the service from our team. Thank you for sharing your experience. We look forward to helping you find another great vehicle in the future.

January 10, 2026

Dealership Rating
Employee Rating

My service rep was Isabella. She was very friendly and helpful. The mechanics were very thorough and resolved all of the issues and performed the services I requested. My belo More

by joed0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

Bayside Chrysler Jeep Dodge responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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