Rossenthal Fajardo | Page 6

Very pleasant environment to purchase a vehicle and eager to answer all your questions. Would highly recommend. to answer all your questions. Would highly recommend. More

by gabriele.diluozzo Verified Customer Verified Customer

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Staff is courteous and friendly,my car was ready when they said it would be they said it would be More

by RBC18 Verified Customer Verified Customer

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The entire process went as smooth as possible. Ross and his team worked hard to get us the best rate possible and everyone was very pleasant! This is our second time leasing from Jeep! Ross and his team worked hard to get us the best rate possible and everyone was very pleasant! This is our second time leasing from Jeep! More

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Great dealership. Sales staff treats you well. You get in and out for service quickly. Most importantly, they give me good prices. Sales staff treats you well. You get in and out for service quickly. Most importantly, they give me good prices. More

by Davidbailen9 Verified Customer Verified Customer

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I was very unhappy with the level of service I received. It took too long to complete with poor communication by all parties that I dealt with It took too long to complete with poor communication by all parties that I dealt with More

by bayer_carl Verified Customer Verified Customer

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Fantastic experience with a seasoned representative who got me in a great vehicle with a great price. got me in a great vehicle with a great price. More

by ROOTSMON1 Verified Customer Verified Customer

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Really appreciate the service and the care put into picking the right car for me and my budget picking the right car for me and my budget More

by abayizian Verified Customer Verified Customer

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My overall experience at the dealership was positive. Ross was friendly and easy to work with. My small critique was that I spent two nights at the dealership for a combined 5 HOURS of my time. I am fair Ross was friendly and easy to work with. My small critique was that I spent two nights at the dealership for a combined 5 HOURS of my time. I am fairly certain all of this could have been done in a much shorter period of time. Should I be a returning customer to the dealership when this lease is up, I will need some reassurances that I will not be spending that much time at the dealership. More

by ers.weiss Verified Customer Verified Customer

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Ross customer service was amazing! This is my second truck from him got me a good deal and he also kept a good relationship with me at JEEP. Always answers all my questions whenever I This is my second truck from him got me a good deal and he also kept a good relationship with me at JEEP. Always answers all my questions whenever I ask them. Very professional and patience. I love my JEEP family;) More

by mahamanie.singh Verified Customer Verified Customer

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Only went to this dealer because they had a black Hellcat ….big mistake. Would have rather had a pink Hellcat from a closer dealer. Brought the hellcat straight to my detailer with 50 miles on it for a com ….big mistake. Would have rather had a pink Hellcat from a closer dealer. Brought the hellcat straight to my detailer with 50 miles on it for a complete ppf wrap. My detailer put it on a lift and discovered that the whole plastic engine belly pan had been ripped out …probably when they took it off the transport truck. Notified my salesman and right away ….after two trips from Suffolk county to get a simple piece of plastic replaced ….waiting in the waiting area for 2 1/2 hours each time to tell me both times they don’t have the part in stock after I scheduled each appointment assuring me they had the piece. Their service department is Incompetent and probably can barely change your oil. Then they start playing the blame game on each other. “Your advisor John should be taking care of this”….who the F is John?? Salesman too lazy to walk 20 feet to service department to ensure I’m being taken care of after buying a $90,000 car. Going to have to spend $360 for the part plus labor to get it done at a dealer closer to my house. Giving a customer the run around for a $360 piece of plastic not acceptable. Guess I don’t get me “free” tank of gas for a 5 star review More

by johnrberger Verified Customer Verified Customer

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