Roy Beck
Roy Beck at W&L Subaru

Roy Beck

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
1,143 Reviews
4.8

1,143 Reviews

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1143 Reviews of Roy Beck

October 26, 2025

Dealership Rating
Employee Rating

Very easy to deal with. Excellent staff. The salesman, the paper work person, and the young man who explained all the car's features were all terrific. More

by crathmell
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2025

W&L Subaru responded

We appreciate your business! Thank you so much!

October 25, 2025

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Staff was very friendly and helpful. My vehicle was done well and it was done quickly. And it was washed. Good job! More

by etflaim
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2025

W&L Subaru responded

If was our pleasure helping you in service! Thanks so much for the feedback!

October 13, 2025

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I and out. Love the video of what is being done and the explanation of each step. Very professional! More

by casey6097
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Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Oct 15, 2025

W&L Subaru responded

We are delighted that you enjoy the video walkaround! Thank you so much for your review!

October 12, 2025

Dealership Rating
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Love this place! !! Everyone is very nice!!! Would recommend to anyone .. Great Dealership… I’ll definitely be back.. More

by chclark77
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Recommend Dealer
Yes
Oct 15, 2025

W&L Subaru responded

Thank you for the 5-star ratings! We appreciate the feedback!

October 07, 2025

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Your service personnel are exceptional at customer service. I enjoy my service trips to W&L. More

by djbdoodle
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Recommend Dealer
Yes
Oct 07, 2025

W&L Subaru responded

Thanks so much for the review!

September 21, 2025

Dealership Rating
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Excellent service. Keayon was very helpful and professional. We will definitely go to W&L Subaru for service again. We love this dealer! More

by esearles
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Recommend Dealer
Yes
Sep 23, 2025

W&L Subaru responded

It was our pleasure providing a 5-star experience in our service department! Thanks for the feedback!

September 20, 2025

Dealership Rating
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I was very pleased with my service visit. Everyone was friendly and professional. Very much appreciate the valet service! More

by DEB530
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Recommend Dealer
Yes
Sep 23, 2025

W&L Subaru responded

Thank you for your review, and have a great day!

September 18, 2025

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Everyone was extremely helpful and professional. The process went quite smoothly. W&L's customer service is top notch! More

by gm.neese
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Recommend Dealer
Yes
Sep 19, 2025

W&L Subaru responded

Thank you for the 5-star ratings!

September 17, 2025

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Employee Rating

My 3rd poor visit to W&L. I’m done. I will not be returning or recommending. They don’t listen or communicate effectively, they didn’t fix the problem came in for and didn’t k More

by Gaiagreenjewelry
Service Price Transparency
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Recommend Dealer
No
Sep 18, 2025

W&L Subaru responded

Thank you for your feedback. We apologize if there were any communications issues on our end. We take your feedback seriously and will look into your comments to see where we can improve.. Thanks again and have a great day.

September 17, 2025

Dealership Rating
Employee Rating

Everyone was kind and patient with me. They answered all my questions. They were honest about their work. The video of the inspection was fantastic More

by tammygolazeski
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2025

W&L Subaru responded

We are delighted to hear of your excellent experience in service! Thanks you so much for sharing your feedback!

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