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Roy Beck
1,201 Reviews
1,201 Reviews
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1201 Reviews of Roy Beck
July 10, 2019
Came in with a problem , left with a new Forester Came in because my 2014 Forester suddenly developed a problem. The right rear coil spring had broken on the strut. After a little internet searching I Came in because my 2014 Forester suddenly developed a problem. The right rear coil spring had broken on the strut. After a little internet searching I found this was happening to a growing number of 2014-15 Foresters. My local Subaru dealer said they knew nothing of the problem BUT Roy in service at Wand L told me they had several in with the problem and he was able to replace then for no charge as a Subaru "goodwill warranty". I further contacted Subaru of America and the responded with the same information . They would have W&L replace both rear coil springs due to the problem. But then I got looking, shopping ,we had bought the 2014 in 2013 so it was already 6 years old . I found a certified pre-own 2018 and after some negotiating we arrived at what we thought was a very good deal. Too good to pass up . So now we are the proud owners of a 2018 Forester and very pleased with the service and sales at W&L Subaru. More
by stant52
Verified CustomerOther Employees Tagged: Christian Perles , Luther Metzger, Shaunda Zeigler
July 08, 2019
They are the best Friendly staff. They explain everything..they are awesome. They get you in as soon as possible if they do make a mistake they will correct it no quest Friendly staff. They explain everything..they are awesome. They get you in as soon as possible if they do make a mistake they will correct it no questions asked..Will buy my next new car here as welll More
by FX4F150
Other Employees Tagged: Kyle Bennar , Cliff Clymer, Shaunda Zeigler
July 08, 2019
Above and Beyond Such a pleasant experience from top to bottom. Many thanks to ownership, sales and service team! Andrew Long (General Manager) is courteous and a tr Such a pleasant experience from top to bottom. Many thanks to ownership, sales and service team! Andrew Long (General Manager) is courteous and a true professional! Roy Beck (Service Advisor) is very knowledgeable and advises me on the service options when my vehicle is in need of maintenance and repairs. More
by Steelers58
Other Employees Tagged: Andy Long
July 05, 2019
Always satisfied W&L is a first-class service. I have taken my Legacy there a few times now and have always been impressed. Loaners are always clean and they have wash W&L is a first-class service. I have taken my Legacy there a few times now and have always been impressed. Loaners are always clean and they have washed the car if they thought it was too dirty. They take good care of my car and I’ll keep taking it there for as long as I own a Subaru. More
by jdmillerlcsw
Other Employees Tagged: Cliff Clymer, Kris Little
June 28, 2019
Superb service! This is the best service by far in our area! I bought my Subaru Legacy 5 years ago and and I would never even think of going anywhere else to purchase This is the best service by far in our area! I bought my Subaru Legacy 5 years ago and and I would never even think of going anywhere else to purchase or have a vehicle serviced. They are simply the best! More
by TLILLEY
June 20, 2019
Oil change tire rotation Service is always excellent. Everyone is friendly. They pick up my car at work and return. Always returned clean. Just a great place to do business Service is always excellent. Everyone is friendly. They pick up my car at work and return. Always returned clean. Just a great place to do business. More
by lisaautry
Other Employees Tagged: Becky Kline
June 20, 2019
A Subaru not, but still good service at a fair price. I had my Chevy pick up truck serviced at W&L because this is where I purchased it. They have treated me fairly and perform good work at a fair price. I had my Chevy pick up truck serviced at W&L because this is where I purchased it. They have treated me fairly and perform good work at a fair price. I will keep a good thing going. More
by micrski
June 10, 2019
W&L service and staff create loyal customers W&L and Subaru replaced the transmission of my car at no cost to me. W&L also replaced a front axle and did not charge labor. It is service such as W&L and Subaru replaced the transmission of my car at no cost to me. W&L also replaced a front axle and did not charge labor. It is service such as this, along with the friendly and helpful staff, that has made me a loyal customer. More
by HASSINGERR
Other Employees Tagged: Issac
June 03, 2019
Customer Service and Professionalism I have mostly Toyota's because the service people went above and beyond expectations. That has changed and I remembered how great W& L Subaru service I have mostly Toyota's because the service people went above and beyond expectations. That has changed and I remembered how great W& L Subaru service was with our previous (2) Subaru's. They did not disappoint. I will start trading in the Toyota's for Subaru's again. My family drives a lot and service is everything! More
by EMORRISO
May 24, 2019
Great Experience! The service department was awesome! My visit was on a Saturday. Being open on the weekend helps me tremendously! The problem was diagnosed, repair was The service department was awesome! My visit was on a Saturday. Being open on the weekend helps me tremendously! The problem was diagnosed, repair was made, and I was on my way! The dealership made my family feel welcomed! Very nice facilities! Highly recommendable!! More
by Joe_U
Other Employees Tagged: Donna Gallo, Mike Rorke , Kris Little, Luther Metzger, Shaunda Zeigler
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