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Roy Beck
1,180 Reviews
1,180 Reviews
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1180 Reviews of Roy Beck
February 06, 2019
Convenient service They pick my car up at GMC and deliver it back all while I’m at work. Convenient. I like being able to text Roy and keeping in touch with what they They pick my car up at GMC and deliver it back all while I’m at work. Convenient. I like being able to text Roy and keeping in touch with what they find and what matters need taken care of. No surprises. More
by treic
Verified CustomerOther Employees Tagged: Kyle Bennar , Shaunda Zeigler, Shaun at collision center was most helpful with insurance and communication. Also, top notch with making our Subaru look good as new!
February 06, 2019
Friendly , fast and helpful. The staff was able to give me a loaner vehicle with no trouble. The loaner vehicle was extremely clean, new and comfortable. , fast and helpful. The staff was able to give me a loaner vehicle with no trouble. The loaner vehicle was extremely clean, new and comfortable. More
by thedavies4
Other Employees Tagged: Kris Little
February 04, 2019
Good friendly service personnel. Always received friendly service from all personnel. They maintain all work records and recommend upcoming service needs in advance. Being able to s Always received friendly service from all personnel. They maintain all work records and recommend upcoming service needs in advance. Being able to schedule service appointments online is a great benefit and the follow up on those appointments is very helpful. Along with praise, I do have a concern, that being the high labor rates. My last service appointment I had the spark plugs changed and to change 4 plugs the labor cost was $190.00. How long does it take to change 4 plugs? Overall we love our Outback and W & L as our dealership. Thanks More
by dpbjs
Other Employees Tagged: Donna Gallo, Kyle Bennar
February 01, 2019
reset check engine light I called Kevin Orner late on day he talked to Roy and Roy had me come in the next morning. Fixed everything and I was on my way. I called Kevin Orner late on day he talked to Roy and Roy had me come in the next morning. Fixed everything and I was on my way. More
by huff002
Other Employees Tagged: Kevin Orner
January 28, 2019
Awesome Experience! I came for an inspection and was greeted immediately, car was taken in and I left in 45 minutes . Friendly staff and awesome waiting room too boot ! I came for an inspection and was greeted immediately, car was taken in and I left in 45 minutes . Friendly staff and awesome waiting room too boot ! More
by naturalsteel16
January 21, 2019
Excellent Great place and professional staff. Couldnt have asked for a better experience. I highly recommend visiting W and L, superb sales and service staff. Great place and professional staff. Couldnt have asked for a better experience. I highly recommend visiting W and L, superb sales and service staff. K More
by IYOUNG1176
Other Employees Tagged: Gregg Bassett, Andy Long, Robert Shoup, Scott Mertz , Cliff Clymer, Kris Delosier
January 18, 2019
I felt the price was a little high considering the work that was done! Other than that I was completely satisfied with the overall experience! that was done! Other than that I was completely satisfied with the overall experience! More
by jfranklin47
Other Employees Tagged: Gregg Bassett, Christian Perles , Phil Rizzo
January 16, 2019
awesome Friendly, qualified staff. Beautiful building/facilities. I did not like FOX News blaring in the prime waiting area, but found a quiet waiting area w Friendly, qualified staff. Beautiful building/facilities. I did not like FOX News blaring in the prime waiting area, but found a quiet waiting area where I could do some work and read. Comfortable chairs, good coffee and snacks. Service person(Dale) was personable and asked me if I wanted to do additional recommended service prior to doing it. Much appreciated. More
by Brit
Other Employees Tagged: Becky Kline , Dale(?) works in Service, greeted me and provided coordination w/ mechanic.
January 11, 2019
God communication and better service! Took my Impreza in to look for what I thought was a coolant leak. Turns out it was a transmission leak instead. I give them xxxxxxbecause many dealers Took my Impreza in to look for what I thought was a coolant leak. Turns out it was a transmission leak instead. I give them xxxxxxbecause many dealers would have just said “Nope. No coolant leak.” and stopped. They were much more thorough. Car was under warranty, so it wasn’t as if they were trying to jack up my bill. Great work and beautiful, comfortable facility! More
by Happy customer since 2014
January 11, 2019
was given quick and efficient service Called to make an appt and they had openings available. Was given a loaner car and they called to let me know what the problem was before they went ah Called to make an appt and they had openings available. Was given a loaner car and they called to let me know what the problem was before they went ahead with the service. Was also given a complimentary service which I was not expecting. More
by gnadoc
