Roy Fernandes
Roy Fernandes at Chapman Ford Northeast Philadelphia

Roy Fernandes

Service Director

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

4.3
50 Reviews
4.3

50 Reviews

Write a Review

Dealership Experience

5 yrs, 10 mos

Industry Experience

20 yrs, 3 mos

50 Reviews of Roy Fernandes

July 02, 2025

Dealership Rating
Employee Rating

The service was no good I will never go for service there any time it’s truth More

by Eddielop1955
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Bob Keisler

July 02, 2025

Dealership Rating
Employee Rating

Great job in service need more informations on price and hourly rate on services performed please help thank you More

by buckwheat02
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

July 01, 2025

Dealership Rating
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Excellent service. Always a pleasant experience to deal with Chapman Ford. Roy and his team are wonderful. More

by Tygar196
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler , Tyler Suzadail

June 28, 2025

Dealership Rating
Employee Rating

Convenient and fast service and also delivered the vehicle back to me when it was done. More

by cwflaherty1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler , Tyler

June 26, 2025

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The service representative was courteous and I like the video from the mechanic explaining everything. More

by DRedd1028
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

June 26, 2025

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My car was there all week and nothing was done. I tried to reschedule the following week and the next appointment was 2 weeks out. Shouldnt take nearly a month to get an update done More

by hamader98
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Alyssa

June 24, 2025

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As usual service was done professionally with all bases being covered. Even took care of recalls. Had a small problem before I left but they paid immediate attention with concern and fixed minor problem, p More

by terrynsam
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

June 24, 2025

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I always receive excellent service at Chapman. From service, to parts, to the body shop, everyone is courteous and helpful. More

by ceomom82828
Service Price Transparency
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Recommend Dealer
Yes

June 20, 2025

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Employee Rating

I appreciate there help specially was my work van and they did not tool long More

by Vinny898
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

June 19, 2025

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Employee Rating

The best place to get my car worked on. Love the technicians videos that get sent out and the complomentary multipoint inspection More

by alyssak630
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Mulherin

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