

Roy Fernandes
Service Director
Chapman Ford Northeast Philadelphia
9371 Roosevelt Blvd
Philadelphia, PA 19114
50 Reviews
Write a ReviewDealership Experience
5 yrs, 10 mos
Industry Experience
20 yrs, 3 mos
50 Reviews of Roy Fernandes
July 02, 2025
The service was no good I will never go for service there any time it’s truth any time it’s truth More
Other Employees Tagged: Bob Keisler
July 02, 2025
Great job in service need more informations on price and hourly rate on services performed please help thank you hourly rate on services performed please help thank you More
Other Employees Tagged: Bob Keisler
July 01, 2025
Excellent service. Always a pleasant experience to deal with Chapman Ford. Roy and his team are wonderful. Always a pleasant experience to deal with Chapman Ford. Roy and his team are wonderful. More
Other Employees Tagged: Bob Keisler , Tyler Suzadail
June 28, 2025
Convenient and fast service and also delivered the vehicle back to me when it was done. vehicle back to me when it was done. More
Other Employees Tagged: Bob Keisler , Tyler
June 26, 2025
The service representative was courteous and I like the video from the mechanic explaining everything. video from the mechanic explaining everything. More
Other Employees Tagged: Bob Keisler
June 26, 2025
My car was there all week and nothing was done. I tried to reschedule the following week and the next appointment was 2 weeks out. Shouldnt take nearly a month to get an update done I tried to reschedule the following week and the next appointment was 2 weeks out. Shouldnt take nearly a month to get an update done More
Other Employees Tagged: Alyssa
June 24, 2025
As usual service was done professionally with all bases being covered. Even took care of recalls. Had a small problem before I left but they paid immediate attention with concern and fixed minor problem, p being covered. Even took care of recalls. Had a small problem before I left but they paid immediate attention with concern and fixed minor problem, pleasure doing business at Chapman More
Other Employees Tagged: Bob Keisler
June 24, 2025
I always receive excellent service at Chapman. From service, to parts, to the body shop, everyone is courteous and helpful. From service, to parts, to the body shop, everyone is courteous and helpful. More
Other Employees Tagged: Don Reed, Raleigh Dawson, Bob Keisler
June 20, 2025
I appreciate there help specially was my work van and they did not tool long they did not tool long More
Other Employees Tagged: Bob Keisler
