Rudi Rudisill

My daughter spent a great deal of time searching for the perfect car and ultimately found it at Paramount Automotive in Hickory, NC — nearly a five-hour drive from where we live. From the very beginning, th perfect car and ultimately found it at Paramount Automotive in Hickory, NC — nearly a five-hour drive from where we live. From the very beginning, the team went above and beyond to support her purchase and ensure her satisfaction. During the test drive of the 2024 Volkswagen Jetta, she noticed an issue with the electronic sunroof. The salesman, Gates Walters, assured her it would be addressed while the paperwork was finalized. Unfortunately, the repair could not be completed that same day. We brought the car home with the plan to have the repair completed locally, but when the nearest Volkswagen dealership declined to perform the work, Paramount Automotive immediately stepped in. They provided her with a loaner car and personally drove her Jetta back to Hickory to complete the repair, leaving her with reliable transportation in the meantime. What followed was a lengthy process — the repair ended up taking more than two months. Throughout that time, the dealership stayed in contact and ensured she had a dependable vehicle to drive. Ultimately, Rudi, the General Sales Manager, reached out to express concern about the reliability of the repair and her long-term peace of mind. Rather than return a vehicle they could not fully stand behind, the dealership went the extra mile to make things right. They worked diligently to locate a comparable option and ultimately placed her in a brand-new 2025 Volkswagen Jetta with the same features and significantly fewer miles, since it had never been owned. We would especially like to thank Gates in Sales for his professionalism and care, Frank in Service for his persistence and support, and Rudi in Sales Management for his leadership and integrity throughout this entire process. This level of integrity, professionalism, and customer care is truly rare in today’s marketplace. Paramount Automotive not only safeguarded my daughter’s investment but also demonstrated a genuine commitment to her safety and satisfaction. I would highly recommend them to anyone considering a vehicle purchase. More

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Our journey started with my wife bringing in her Volvo, her 6th, for service. While we waited, we were approached by Zach Pletcher who noticed our interest in a Porsche Macan S. After my wife finished th her 6th, for service. While we waited, we were approached by Zach Pletcher who noticed our interest in a Porsche Macan S. After my wife finished the test drive, WE left that day with our first Porsche. A few weeks later I was at the dealership, collecting the ALL Weather matts for my wife's Macan, when I noticed this BEAUTIFUL 718 on the showroom floor. I asked Zach if I may take it "for a spin (test drive)". After the test drive, I was hooked... I thought long and hard, resisted the urge to purchase "on the spot" and did my due diligence in research. 4 weeks later I purchased the 718, and have NEVER been more HAPPY. This is our 2nd Porsche purchase from Paramount AND working with such a GREAT team (Zach, Cole and Kami) made our decision(s) EASY... I'd like to say THANKS to ALL the wonderful team members for making us feel at ease and unpressured. More

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This dealership and the employees there go the extra mile to make sure you are taken care of. Cody is a great salesman I have bought two new vehicles from him in the past 6 months. to make sure you are taken care of. Cody is a great salesman I have bought two new vehicles from him in the past 6 months. More

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Everyone at Paramount was super helpful. From my first look at a car online, Zach was quick to respond and help me through the whole process. That and a fabulous car has made me very happy. From my first look at a car online, Zach was quick to respond and help me through the whole process. That and a fabulous car has made me very happy. More

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This being my 5th purchase from this dealership says how much I love dealing with them. From sales to service they always exceed my expectations. Jesus, Ernie, Rudi and Cole all combined to make my experien much I love dealing with them. From sales to service they always exceed my expectations. Jesus, Ernie, Rudi and Cole all combined to make my experience special again. Heather is always a joy to see when I do have to come in for service. More

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Great experience! ! We had texted Rudi about the vehicle the day before and he got right back to us on a Sunday. Zach Pletcher was our salesman, very knowledgeable, pat ! We had texted Rudi about the vehicle the day before and he got right back to us on a Sunday. Zach Pletcher was our salesman, very knowledgeable, patient, honest and very thorough explaining the new vehicle. Cole was great to work with as well, seamless process, well done!! Great customer service, highly recommend, thanks again Zach!! More

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I contacted this dealership online and they responded almost immediately. The dealership then worked very quickly to offer me a great deal over the phone for the exact car I was looking for. When I arriv almost immediately. The dealership then worked very quickly to offer me a great deal over the phone for the exact car I was looking for. When I arrived at the dealership they greeted me and started processing the paperwork right away. The dealership provided me my deal in writing to review and it was exactly as they had quoted me over the phone. There were no surprise fees. The people were very kind and helpful and I would definitely recommend this dealership to others. More

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I have worked with Paramount VW on my last several cars. They have amazing customer service, and I wouldn’t dream of working with anyone else. My most recent experience was more of the same! They have amazing customer service, and I wouldn’t dream of working with anyone else. My most recent experience was more of the same! More

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Rudi, Trenton and Kami did a great job of getting me into my 2024 Autobahn GTI The process was quick, my trade in value was super competitive and everything was done in hours. my 2024 Autobahn GTI The process was quick, my trade in value was super competitive and everything was done in hours. More

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I Have worked with Rudi Rudisill since 2011 and the dealership since 2004. I buy all my VW's from them. There sales staff and Maintenance dept are best in class. Cody was amazing. Kami is a rock star. dealership since 2004. I buy all my VW's from them. There sales staff and Maintenance dept are best in class. Cody was amazing. Kami is a rock star. More

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