Russ Eller | Page 6

Process was simple and Russ was awesome! Thank you Ed Martin Nissan for all your help! Thank you Ed Martin Nissan for all your help! More

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From Ken, the salesman, Jordan, the finance, the Parts department person, to the person that cleaned up my car were great! I was surprised that the entire process went so smoothly. I will recommend Ed department person, to the person that cleaned up my car were great! I was surprised that the entire process went so smoothly. I will recommend Ed Martin to my friends and family. More

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Great communication and customer service. Was able to help me get to the price I was looking for Was able to help me get to the price I was looking for More

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My 3rd car in a row from Ed Martin. Everyone did a great job. Russ was great and made sure I understood the new features. Definitely will go back and refer my friends and family. Everyone did a great job. Russ was great and made sure I understood the new features. Definitely will go back and refer my friends and family. More

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Had a great experience with Ed Martin Nissan and my sales representative, Russ Eller. Love my new to me car and all that Ed Martin did to make mine a wonderful experience!! They have definitely earne representative, Russ Eller. Love my new to me car and all that Ed Martin did to make mine a wonderful experience!! They have definitely earned my business! More

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Great deal on purchase and trade. Professional and friendly. Russ was great to when with. Professional and friendly. Russ was great to when with. More

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Nice inventory of cars new and used. Great sales-staff, excellent service. We highly recommend. Great sales-staff, excellent service. We highly recommend. More

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The buying process was very easy and fast. Russ stayed late both days I was there to make sure I was well taken care of. Russ stayed late both days I was there to make sure I was well taken care of. More

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Th they did a great job! Highly recommend Russ. Will definitely be back and refer family and friends Highly recommend Russ. Will definitely be back and refer family and friends More

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DO NOT TRUST THIS DEALER I purchased a vehicle in January 24'. Two weeks after purchasing, we began experiencing noise from the belts. After taking it in to get serviced, the mechanic discovered that January 24'. Two weeks after purchasing, we began experiencing noise from the belts. After taking it in to get serviced, the mechanic discovered that someone had broken a bolt that holds the tensioner pulley off into the motor, drilled it out, filled the hole with JB weld, and then put a bolt back in. This was used to hold our entire pulley/belt system together. Of course, the JB weld gave out and our entire system shifted out of place and began grinding together. The car has been sitting for over 3 months as it cannot be safely driven. I am so thankful the entire system didn't fall apart while driving with my kids. I contacted the dealer after seeking legal consultation and requested that they purchase the vehicle back at my principal balance, which would still put me out thousands of dollars. Although this is the most ETHICAL thing to do as it was sold to me in an EXTREMELY unsafe condition and could have caused bodily harm had we not found the problem so quickly, I was told they were not willing to agree to any arrangements to mend the situation. The last 4 months have been extremely devastating to myself and my family. The lack of integrity, customer service and overall compassion for a human being after making a terrible business transaction at this dealership is disgraceful.  More

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