Russ Silverstone | Page 9

Conscientious and personable. Great to work with. He had an attention to detail and explained things in an easy to understand way. I would recommend him to my family and friends. an attention to detail and explained things in an easy to understand way. I would recommend him to my family and friends. More

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Mark is delight to do business with ,he knows his ford products thoroughly. My third from Mark in four months. I'd recommend him to all. products thoroughly. My third from Mark in four months. I'd recommend him to all. More

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Fourth purchase from Flammer Ford Spring Hill. Super Fourth purchase from Flammer Ford Spring Hill. Super clean Dealership. Met with... Wayne Denman, a salesperson at the Dealership. Been dealing wit Fourth purchase from Flammer Ford Spring Hill. Super clean Dealership. Met with... Wayne Denman, a salesperson at the Dealership. Been dealing with Wayne for several years now...have to say "...always a pleasure". Never pressured or "guided" into a purchase...has always explored all options. He is totally professional but genuinely friendly. If you want a great sales/delivery experience...see Wayne. More

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Great sale experience. No pressure sale was very nice. I liked that the price did matter whether or not I commented to buy that day or the next. liked that the price did matter whether or not I commented to buy that day or the next. More

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my vehicle was dropped off there for 3 months, finally diagnosed as wire harness. Less than 1 month later it was back again with the same problem, again there for a while before telling me the PCM I just diagnosed as wire harness. Less than 1 month later it was back again with the same problem, again there for a while before telling me the PCM I just had replaced by another shop was bad and I had to replace it again. 3 days later it was back for the 3rd time with the same unresolved issue, got a VM that the truck is running fine and "there's nothing else we can do". They have been "attempting" to fix the same ongoing problem since the beginning of October, 4 months later and $2600 later the problem is still unresolved and I'm expected to pick up a vehicle just to bring it back as I have done twice before. Nobody other than the service writer has reached out to me or discussed the issue, I have also tried speaking with the service manager and GM and got nowhere, they were both extremely defensive and all they seem to care about is their reviews, I'm sure they are both aware that the vehicle is there a third time for the same issue. I provided a very detailed list as to all the repairs that have been done since I purchased the vehicle and nobody has paid any attention it it. More

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Russ and Tim did a great job in selling me my 6th truck over the pass 10 years. I will not go to any other dealer. over the pass 10 years. I will not go to any other dealer. More

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Great buying experience! Everyone was courteous and professional. They are a no pressure dealership. Presented me with a fair price and excellent service. I would recommend this dealership to my friend professional. They are a no pressure dealership. Presented me with a fair price and excellent service. I would recommend this dealership to my friends. More

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Pleasant to deal with. No pressure. I will definitely be checking with Flamer Ford when I need a car in the future .Thanks Flamer Ford for the good experience checking with Flamer Ford when I need a car in the future .Thanks Flamer Ford for the good experience More

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Great Dealership!! We were very impressed with the professionalism of this dealership. Every person who we dealt with as so pleasant, courteous and knowledgeable. We di We were very impressed with the professionalism of this dealership. Every person who we dealt with as so pleasant, courteous and knowledgeable. We didn't feel pressured or rushed and felt that we made a good deal when we left the dealership. We would recommend this company to our friends and family. More

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Great Internet Deal that became even better We went by Flammer Ford just to test drive a used Nissan Rogue. We wanted to see if my tall husband would be comfortable in the interior and to see ho We went by Flammer Ford just to test drive a used Nissan Rogue. We wanted to see if my tall husband would be comfortable in the interior and to see how the car handled. We liked the car, but we had several more cars on our list to check out. We ended up buying the car because of the excellent service of Wayne Denman and his colleagues (Russ and Dave). Wayne was helpful, polite, and kind. He didn't pressure us or make us feel uneasy. He found a second car for us to test drive so that we could compare it to the Rogue. Russ and Dave found us very good interest rates on a loan for part of the cost, and Russ was willing to negotiate on the price. Wayne went above and beyond to be sure that our title was transferred and that our insurance was current. He had the car detailed for us as well. The whole experience was very pleasant. More

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