Russel Lilly
Russel Lilly at Brandon Tomes Subaru
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Russel Lilly | Page 16

Service Advisor

Brandon Tomes Subaru

1100 S Central Expy
McKinney, TX 75072

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4.9
164 Reviews
4.9

164 Reviews

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164 Reviews of Russel Lilly

January 29, 2023

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Employee Rating

Never been dissapointed with service on my 2015 Subi. ... Russel get it done for me. More

by JVMARSH3940
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2023

Brandon Tomes Subaru responded

JVMARSH3940, thank for you for sharing 5-stars! We're happy to hear Russel always gets it done for you! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 29, 2023

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I've been dealing with Brandin Tomes since they opened in 2009. Four Subarus later, I'm still a fan. Best service department I've ever seen. More

by W.HANSEN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Jan 30, 2023

Brandon Tomes Subaru responded

W.HANSEN, thank for you for sharing 5-stars! We're pleased to hear we've got the best service department you've ever seen! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 28, 2023

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Russell always does a Great Job with his customers, I ask for him on every Visit, I love our Outback. More

by HMRASMUSSEN35
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2023

Brandon Tomes Subaru responded

HMRASMUSSEN35, thank for you for sharing 5-stars! We're happy to hear Russell always does a great job! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 28, 2023

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Very clean and attentive to customers. Works to find vehicle is found or give you choices. More

by SKILLERLAIN
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ana Guzman

Jan 29, 2023

Brandon Tomes Subaru responded

SKILLERLAIN, thank for you for sharing 5-stars! We're glad to hear our team is attentive to our customers! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 28, 2023

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All the staff at this location are very friendly, helpful and ready to assist with any needs and services. More

by marciekriv
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Jan 29, 2023

Brandon Tomes Subaru responded

marciekriv, thank for you for sharing 5-stars! We're glad to hear our team is friendly, helpful and ready to assist! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 28, 2023

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Very friendly and knowledgeable staff! They are highly responsive and are not pushy about services. I have always had great experiences with them. More

by ASHLEYA6427
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Brandon Tomes Subaru responded

ASHLEY, thank for you for sharing 5-stars! We're glad to hear our team is friendly and knowledgeable! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 28, 2023

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I have no doubt about the service on my car. The staff is top notch. More

by WLBROOKSTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Jan 29, 2023

Brandon Tomes Subaru responded

WLBROOKSTX, thank for you for sharing 5-stars! We're glad to hear our team is top notch! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 28, 2023

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we purchased our 2nd Subaru last year. Amazing car with a ton of safety features. Always ask for Rodger as your salesman. He's knowledgeable, kind, friendly, and never pushy. We lov More

by Noahsark
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roger Venegas , Ana Guzman

Jan 29, 2023

Brandon Tomes Subaru responded

Noahsark, thank for you for sharing 5-stars! We're glad to hear Rodger is knowledgeable, kind and friendly! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 28, 2023

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The staff are super nice and helpful, and not at all pushy. The lounge area is also nicely stocked with coffee and snacks. Our every visit there has always been pleasant and we know it's going to stay t More

by shannontaipei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Brandon Tomes Subaru responded

shannontaipei, thank for you for sharing 5-stars! We're glad to hear our team is nice and helpful! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 27, 2023

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Employee Rating

We have bought 2 Subaru’s from Brandon Tomes Subaru. We love our Outback and our Forrester. We always count on Russell Lilly to help us keep them maintained. Especially when we are going to take a trip More

by CYNTHIAEVANLANDINGHAM1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Brandon Tomes Subaru responded

CYNTHIAEVANLANDINGHAM1, thank for you for sharing 5-stars! We're happy to hear Russell Lilly does and awesome job! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

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