Russell Ervast | Page 14

Great vehicle, right price, great service, and FAST! The team at RC Hill Mitsubishi were courteous, helpful, and worked to understand what we were looking for and understood our limits. They had many qu The team at RC Hill Mitsubishi were courteous, helpful, and worked to understand what we were looking for and understood our limits. They had many quality vehicles to choose from, all being competitively priced. It only took about 1.5 hours to locate, test drive, and close on our 2017 Ford Expedition Limited. We are very happy with our experience and our purchase. Thanks goes to Russell Evrast our salesman and Troy Stoops the finance manager. Both were wonderful to work with. Highly recommend this team of professionals! More

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Painless Russell Ervast was outstanding. He didn’t SELL me anything but guided me to my decision. No pressure. Very knowledgeable. Highly recommend Russell and Russell Ervast was outstanding. He didn’t SELL me anything but guided me to my decision. No pressure. Very knowledgeable. Highly recommend Russell and RcHill More

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Great customer service Russell was fantastic helping me to find exactly what I was looking for explaining safety features in the vehicle to my level of understanding and qui Russell was fantastic helping me to find exactly what I was looking for explaining safety features in the vehicle to my level of understanding and quick to reply to any query More

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Our fifth car purchased from RC Hill! RC Hill Mitsubishi is not just a great dealership, but a great business in general. I just purchased my fifth car from them and my third from Russell RC Hill Mitsubishi is not just a great dealership, but a great business in general. I just purchased my fifth car from them and my third from Russell Ervast. Russell is the nicest, most helpful guy that you'll ever meet and he made sure that I got the car that I wanted and was satisfied with my purchase. Kristian in the service department is also beyond awesome. He goes out of his way to help me and find time to service our vehicles when we need it. They are the best!! More

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So pleased with r c Sales staff super helpful especially Russel. Very patient Got me the car and payment I wanted with a little more lol. Love my new outlander more Sales staff super helpful especially Russel. Very patient Got me the car and payment I wanted with a little more lol. Love my new outlander more than I could have imagined. I never feel pressured at r c. My second vehicle from them and I will be back for sure !! More

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Friendly and professional No pressure, upfront communication... Very helpful and honest... No gimmicks! Best car purchase I have experienced yet. Bought a used car that lo No pressure, upfront communication... Very helpful and honest... No gimmicks! Best car purchase I have experienced yet. Bought a used car that looks brand new. More

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Awesome The experience I had at R C Hill was awesome when I purchased my new 2019 Outlander SE. I will be sure to refer people I know that are looking to pur The experience I had at R C Hill was awesome when I purchased my new 2019 Outlander SE. I will be sure to refer people I know that are looking to purchase a new vehicle. Russell was very professional and courteous. I told him what I wanted he delivered. No pressure just straight numbers. I also received a fair deal on my trade and was extremely happy. Great place to purchase a new car. More

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Great Customer Service!! We went in with intentions of looking at a used vehicle and ended up leaving with that as well as a second new vehicle. Russell was attentive to what We went in with intentions of looking at a used vehicle and ended up leaving with that as well as a second new vehicle. Russell was attentive to what we wanted and went above and beyond to assure that we left with what we wanted and at great prices. He worked with us to get us into what we wanted at a price that met our budget. He also spent the time necessary to review everything with us throughout the whole process. I highly recommend RC Hill and Russell Everest to help you get into the vehicle you want or need! More

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RC Hill doesn't seem interested in selling a car I emailed RC Hill through CarGurus on 1/3/2019 and did not receive a reply. That method of emailing through CG worked for other dealerships, but I ga I emailed RC Hill through CarGurus on 1/3/2019 and did not receive a reply. That method of emailing through CG worked for other dealerships, but I gave RCH the benefit of the doubt and assumed they did not get my inquiry. On 1/4 I called and asked for a salesperson; I was transferred to Russell Ervast. I explained I was shopping nationwide for a vehicle and was curious for pricing on my new PHEV Outlander. He was curt, even rude at times, questioning if I was really buying a car from out-of-state and "did I have any plans to ever visit FL?". Is this how you sell a car? Unbeknownst to Mr. Ervast, the last car I bought just 9 months ago was 2500 miles away from my home. Regardless, he pacified my inquiry by generally not answering my questions and noted the dealership was about to close but he would call me "first thing in the morning on 1/5". To my surprise, "Sara, internet sales assistant" emailed me at midnight EST Friday to ask if she should use the email address on my CarGurus account to interact with me. I quickly replied, 'yes please'. Needless-to-say, Mr. Ervast did NOT call me first thing 1/5 Saturday morning, and not all weekend at all. Sunday night, 1/6, "Sara" again emailed me at 1am EST asking if someone got in touch with me to "answer all my questions", to which I indicated that RC Hill has been quiet except for the automated emails from Ms. Sara. If you don't take customers seriously, how do you expect to sell one of the 16 PHEVs you have in stock? Are you not in the business to SELL cars? I am truly baffled. I hope that Mr. R.C. Hill himself reads this review, and may feel free to call me directly. More

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very good Russell Ervast was good with me about answering question i had four hem in all it was a good deal this was my 2nd car i have purchased with RC hill Russell Ervast was good with me about answering question i had four hem in all it was a good deal this was my 2nd car i have purchased with RC hill More

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