Russell Ervast | Page 31

This was by far the best car buying experience we have ever had. The staff was very friendly and Russell was very knowledegable about the car we were looking to purchase. He answered every question we h ever had. The staff was very friendly and Russell was very knowledegable about the car we were looking to purchase. He answered every question we had and gave us information we wouldn't have even thought to ask. RC Hill is a 3+ hour drive from our house but the price was in our budget and the trip was well worth the drive. I would recommend RC Hill to anyone looking for a car and will go to them for any future purchases. More

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Russell was a phenomenally responsive and helpful salesperson. I have never bought a car and experienced such care and personal service in my life. Truly a great car at a great price supplied by gr salesperson. I have never bought a car and experienced such care and personal service in my life. Truly a great car at a great price supplied by great people. We are very happy with our purchase. More

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great place with great people who are always willing to work with you! and they always make sure your completely satisfied with your vehicle! this is my second lancer I've purchased from them and I love it work with you! and they always make sure your completely satisfied with your vehicle! this is my second lancer I've purchased from them and I love it! More

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My name is Mike Bono my wife & I stopped by at RC Hills Mitsubishi near the middle of June 2013. A happy person came up to us and said my is Russell Ervast. We told him we have been to all the other Hills Mitsubishi near the middle of June 2013. A happy person came up to us and said my is Russell Ervast. We told him we have been to all the other dealers in Deland. We asked Russell what Mitsubishi could do for us. My wife choose to check out the outlander we looked them over, sat in side while we are doing this Russell was explaining every detail and options of the vehicle, we also took the 2014 outlander for a test drive which was very great test drive He was very knowledgeable, and explained every thing also to my wife. Russell kept in touch my email twice a week we talked also on the phone. my wife said this the place we should buy. On 6-29-13 my wife & I stopped by and asked for Russell . We went inside and ran some numbers on the outlander the base model and the next outlander. we did not want high payments so we found a 2012 Mitsubishi Galant SE with only 1mile on it. Test drove it and got good price and payment. No hassle no getting mad Russell is very good at his job. Also when filling out all our paper the gentleman doing all the work was friendly and great at his job. Again no hassle. My wife & I would like to thank Russell, first for the excellent work and all the others for making our buying a new car fun again Thanks RC Hills Mitsubishi Mike & Cindy Bono More

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Best car buying experience ever!!! Staff very friendly, and courteous. Would purchase another vehicle from dealership. We had an issue with automobile performance,our sales representative went the extra mi and courteous. Would purchase another vehicle from dealership. We had an issue with automobile performance,our sales representative went the extra mile by checking with mechanic to ensure car was tuned properly. Also checked followed up a few days later to ensure vehicle was functioning properly,and to see if we were happy with our purchase. I give this dealership a A+ rating. More

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We drove to Deland from Ocala on Saturday in search of a good used car. We had seen a Mazda Miata online and were interested in that car. When we got there, we discovered that the car was a manual and I c good used car. We had seen a Mazda Miata online and were interested in that car. When we got there, we discovered that the car was a manual and I could not drive it. Russell Ervast met us on the lot and offered to show us some other cars. Even though we were disappointed that the car was not as advertised, we looked around and were very impressed by the quality of used cars available. I was interested in a sports car and he helped us narrow our selections down to ones with automatic transmissions. We selected a 2007 Mini Cooper to test drive. Russell was very knowledgeable about the features of the car and accompanied us on a test drive. We liked the way the car handled and the quality of the vehicle so we agreed to terms and purchased the car and are happy with the deal. After all papers were signed and the keys were handed over to us (after he had gassed up the car), he again went to the car with me and went over the features of the car until I was comfortable with the information. Throughout the process, he was knowledgeable, professional and courteous. I would highly recommend anyone to purchase a car from him. More

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These people were all great! This was the first time I've bought a new car in about 15 years. Everyone was extremely helpful, patient, friendly, and courteous. All of my questions were answered to my hi I've bought a new car in about 15 years. Everyone was extremely helpful, patient, friendly, and courteous. All of my questions were answered to my highest satisfaction. The salesman spent plenty of time with me, explaining all of my options, and going over the features and other details about the car. I'm extremely pleased with my purchase today and I would highly recommend this dealer to anyone looking to buy their next car. This is also my first Mitsubishi. I love it! It's a great car! More

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I was searching for a particular vehicle (RAM 1500) on "truecar.com", and found an exact match at R.C. Hill Mitsubishi, Deland, FL. I submitted a request for more information, and had barely logged off w "truecar.com", and found an exact match at R.C. Hill Mitsubishi, Deland, FL. I submitted a request for more information, and had barely logged off when I received a phone call from Mike Gray. After discussing the vehicle, and my financial requirements, Mike said he would crunch some numbers and get back to me, which he did very promptly. The numbers were close to the requirements I had stipulated, the variable being the value of my trade in, which understandably they needed to see in order to accurately appraise. I drove to the dealership (approximately 100 miles). Mike happened to be off that day, and Russell took over the deal. The appraisal of my trade in, and the truck were very fair. Russell presented the numbers very efficiently and understandably. The deal was within $20.00 per month of my requirements, and we closed the deal. My overall experience with R.C. Hill was as pleasant as buying a vehicle can be. Everyone I was involved with was efficient and professional. Being a non-commission dealership, there was no negotiation. Everything was presented in a clear, comprehensible, no pressure, no nonsense manner, which I appreciate. I would refer anyone I know to R.C. Hill for a new or used vehicle purchase. I was very pleased with the professional service and attention by Mike and Russell. More

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I had not visited this dealership in over 20 yrs when I I had not visited this dealership in over 20 yrs when I used to bring my 1991 Mitsubishi Mirage here for service. I just had a terrible experien I had not visited this dealership in over 20 yrs when I used to bring my 1991 Mitsubishi Mirage here for service. I just had a terrible experience with a "Tent Sale" scam from a dealer in Bushnell, Florida. After I had the vehicle for 5 days it was repossessed by the Sheriff's Dept. It so happens that the vehicle was involved in a accident and was not disclosed to us by these "thieves" and the title was BRANDED and therefore the bank pulled the financing. I came to RC Hill and spoke with Russel who was very supportive of my situation. He did the a great job in explaining some options and he did some legwork to assure me that my credit had not been damaged in this fiasco. I returned 2 days later with my wife and our trade in. We were looking at a late model Outlander and had one picked that we were interested. Due to customer back up Russel introduced me to Jeff who would work with me and take a test ride. Not only the the outstanding team of Russel and Jeff get me approved for the vehicle but were able to secure financing for a brand new 2013 Outlander for almost the same terms as the used vehicle. The financial manager was also fantastic. His explanations of the terms and options to us made great sense, and we took the options he recommended. Bottom line: I went from a 2007 Outlander with 75,000 miles to a brand new 2013 Outlander Sport with 100,000 miles warranty including roadside assistance gap insurance and lifetime oil changes for $20.00 per month more. I will never deal with anyone by R.C. Hill ever again, they are without a doubt the best dealership in Central Florida. More

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The experience at this dealer was fantastic, very friendly with a profesional environment, Thank You so much to Russell for the help, very nice job, outstanding service and high levels of customers friendly with a profesional environment, Thank You so much to Russell for the help, very nice job, outstanding service and high levels of customers skills, definitely ill recommend to all my friends and relatives to buy a car there. I drove 1 1/2 and let me tell you was worth it. I show up and park and right away one friendly employee take care of me and approach to help me, 1 minute after I was on Russell desk feeling like home and very welcome, the all process was fast and before I know it, I was driving back to Ocala Fl with a big smile, not only for the new car, the service and the personalized help very impressive. Good job. More

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