Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 14

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
144 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

4.9

144 Reviews

Write a Review

144 Reviews of Russell Karli

October 18, 2024

Dealership Rating
Employee Rating

Russ was very communicative and easy to talk to. He explained the work in detail and offered options to get it fixed. I am very happy with the service. More

by palomoag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Bryan College Station Toyota responded

It’s wonderful to hear that Russ made such a positive impact on your experience! We’re thrilled that his communication and willingness to explain the work in detail helped you feel informed and comfortable. Your satisfaction is our top priority, and we’re so glad to know you’re happy with the service. We look forward to assisting you again in the future!

October 17, 2024

Dealership Rating
Employee Rating

As always, top notch, first class experience! I had a nail in my tire and they were able to get me in and out quickly! Thanks! More

by TEXAZBORNGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Bryan College Station Toyota responded

We’re thrilled to hear you had another top-notch experience with us! It’s great that we could get you back on the road quickly after discovering the nail in your tire. We appreciate your kind words and hope to see you again!

October 16, 2024

Dealership Rating
Employee Rating

Very friendly knew their pro cuts , timely manner i answering questions , thanks good business linda More

by MADAMKAYCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Bryan College Station Toyota responded

Thank you for sharing your experience! It’s wonderful to hear that our team was friendly, knowledgeable about our products, and prompt in answering your questions. Providing great service is what we aim for, and your feedback reassures us that we’re on the right track. We truly appreciate your business & hope to see you back for your next service!

October 16, 2024

Dealership Rating
Employee Rating

Always the best experience! Easy process and knowledgeable staff! Thank you for great service every time! More

by TEXAZBORNGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Bryan College Station Toyota responded

We’re thrilled to hear that you consistently have the best experience with us! It’s our goal to make every visit as smooth as possible, and we’re glad our knowledgeable staff could make that happen for you. Thank you for your kind words and for choosing us for your service—we look forward to continuing to deliver great experiences every time!

October 16, 2024

Dealership Rating
Employee Rating

All of the service reps that I have used have done a fantastic job. Very good experiences. More

by rwsharum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Bryan College Station Toyota responded

It’s great to hear that you’ve had such positive experiences with our service team! Knowing that our reps consistently do a fantastic job means the world to us. We’re grateful for your trust and happy to provide service that leaves you satisfied every time. Thank you so much for sharing your feedback!

October 14, 2024

Dealership Rating
Employee Rating

Great experience with the service advisor, shuttle driver. Appreciated the cold bottled water placed in my vehicle upon pick up. More

by umpquanutsx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Bryan College Station Toyota responded

We’re delighted to hear that you had a great experience with our service advisor and shuttle driver! We're glad you enjoyed the little touch of the cold bottled water waiting for you upon pick-up. It’s our pleasure to make your visit as comfortable as possible. We look forward to serving you again!

September 29, 2024

Dealership Rating
Employee Rating

Very accommodating. Got me in for a recall on a Saturday. Will be back for all future service More

by WILLMH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Bryan College Station Toyota responded

It’s great to hear that you had such an accommodating experience with us! Making time for important services like recalls, especially on a Saturday, is what we strive for. We appreciate your trust and look forward to serving you for all your future service needs!

September 26, 2024

Dealership Rating
Employee Rating

Keith went above and beyond to help me get into a more reliable vehicle. Never once did I feel like he was trying to pull one over on me. Super easy to work with. The entire staff is incredible. More

by KS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Chandler, Keith Yeomans

Sep 27, 2024

Bryan College Station Toyota responded

It’s incredibly rewarding to hear that Keith went above and beyond to help you find a more reliable vehicle. Ensuring you felt comfortable and valued throughout the process is our priority, and it’s great to know he succeeded in that. Your kind words about our entire staff reflect the team’s commitment to providing excellent service, and we truly appreciate your feedback. Thank you for choosing us!

September 25, 2024

Dealership Rating
Employee Rating

Best service department by far! Always taken care of well no matter who takes care of me. Love Tanner, Tony, Manny Bobby and Carey! More

by kzuniga1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Bryan College Station Toyota responded

Thank you so much for the kind words! We're thrilled to hear that Tanner, Tony, Manny, Bobby, and Carey have made such a positive impact on your experience. We always strive to provide the best service, and we'd love to earn that last star! Please feel free to let us know if there's anything we can do to make your experience even better—we’re here to help!

September 21, 2024

Dealership Rating
Employee Rating

Russ is professional, very knowledgeable, and provides outstanding service. He is an asset to your team. More

by KATHERYN.DAVILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Bryan College Station Toyota responded

We truly appreciate your feedback! It’s fantastic to hear that Russ has impressed you with his professionalism and knowledge while providing outstanding service. We’re lucky to have him on our team, and your recognition of his efforts means a lot to us. If there’s anything more we can do for you, please let us know!

...
14

Dealership Inventory (229 Vehicles)

new 2026 Toyota Tundra car, priced at $62,493
2026 Toyota Tundra
new
Ice Cap exterior
Unknown
Four-wheel Drive
new 2026 Toyota bZ Woodland car, priced at $47,240
2026 Toyota bZ Woodland
new
Trueno Blue exterior
Unknown
All-wheel Drive
used 2024 Toyota Sienna car, priced at $49,216
2024 Toyota Sienna
used
Predawn Gray Mica exterior
CVT
All-wheel Drive
used 2021 Toyota Avalon Hybrid car, priced at $30,215
2021 Toyota Avalon Hybrid
used
Celestial Silver Metallic exterior
CVT
Front-wheel Drive
used 2026 Toyota Tacoma car, priced at $45,216
2026 Toyota Tacoma
used
Mudbath exterior
Automatic
Rear-wheel Drive
used 2026 Toyota Tacoma car, priced at $39,649
2026 Toyota Tacoma
used
Black exterior
Automatic
Four-wheel Drive