Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 13

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
131 Reviews

Dealership Experience

3 yrs

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

131 Reviews

Write a Review

131 Reviews of Russell Karli

October 16, 2024

Dealership Rating
Employee Rating

Always the best experience! Easy process and knowledgeable staff! Thank you for great service every time! More

by TEXAZBORNGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Bryan College Station Toyota responded

We’re thrilled to hear that you consistently have the best experience with us! It’s our goal to make every visit as smooth as possible, and we’re glad our knowledgeable staff could make that happen for you. Thank you for your kind words and for choosing us for your service—we look forward to continuing to deliver great experiences every time!

October 16, 2024

Dealership Rating
Employee Rating

All of the service reps that I have used have done a fantastic job. Very good experiences. More

by rwsharum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Bryan College Station Toyota responded

It’s great to hear that you’ve had such positive experiences with our service team! Knowing that our reps consistently do a fantastic job means the world to us. We’re grateful for your trust and happy to provide service that leaves you satisfied every time. Thank you so much for sharing your feedback!

October 14, 2024

Dealership Rating
Employee Rating

Great experience with the service advisor, shuttle driver. Appreciated the cold bottled water placed in my vehicle upon pick up. More

by umpquanutsx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Bryan College Station Toyota responded

We’re delighted to hear that you had a great experience with our service advisor and shuttle driver! We're glad you enjoyed the little touch of the cold bottled water waiting for you upon pick-up. It’s our pleasure to make your visit as comfortable as possible. We look forward to serving you again!

September 29, 2024

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Employee Rating

Very accommodating. Got me in for a recall on a Saturday. Will be back for all future service More

by WILLMH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Bryan College Station Toyota responded

It’s great to hear that you had such an accommodating experience with us! Making time for important services like recalls, especially on a Saturday, is what we strive for. We appreciate your trust and look forward to serving you for all your future service needs!

September 26, 2024

Dealership Rating
Employee Rating

Keith went above and beyond to help me get into a more reliable vehicle. Never once did I feel like he was trying to pull one over on me. Super easy to work with. The entire staff is incredible. More

by KS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Chandler, Keith Yeomans

Sep 27, 2024

Bryan College Station Toyota responded

It’s incredibly rewarding to hear that Keith went above and beyond to help you find a more reliable vehicle. Ensuring you felt comfortable and valued throughout the process is our priority, and it’s great to know he succeeded in that. Your kind words about our entire staff reflect the team’s commitment to providing excellent service, and we truly appreciate your feedback. Thank you for choosing us!

September 25, 2024

Dealership Rating
Employee Rating

Best service department by far! Always taken care of well no matter who takes care of me. Love Tanner, Tony, Manny Bobby and Carey! More

by kzuniga1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Bryan College Station Toyota responded

Thank you so much for the kind words! We're thrilled to hear that Tanner, Tony, Manny, Bobby, and Carey have made such a positive impact on your experience. We always strive to provide the best service, and we'd love to earn that last star! Please feel free to let us know if there's anything we can do to make your experience even better—we’re here to help!

September 21, 2024

Dealership Rating
Employee Rating

Russ is professional, very knowledgeable, and provides outstanding service. He is an asset to your team. More

by KATHERYN.DAVILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Bryan College Station Toyota responded

We truly appreciate your feedback! It’s fantastic to hear that Russ has impressed you with his professionalism and knowledge while providing outstanding service. We’re lucky to have him on our team, and your recognition of his efforts means a lot to us. If there’s anything more we can do for you, please let us know!

September 21, 2024

Dealership Rating
Employee Rating

Good timely service at a reasonable price, I will be using your services for all my major maintenance needs. Thank you More

by TIM.JONES1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Bryan College Station Toyota responded

We’re glad to hear that you had a positive experience with our timely service at a reasonable price! It’s great to know you’ll be choosing us for all your major maintenance needs. Your trust means a lot to us, and we look forward to continuing to provide you with excellent service in the future!

September 20, 2024

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Employee Rating

Friendly and Attentive. I have no other words to describe how I feel about this dealership at this time. More

by DE19NN6IS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Bryan College Station Toyota responded

We’re grateful for your feedback! It’s wonderful to hear that you found our team friendly and attentive. Your satisfaction is our priority, and we appreciate you sharing your feelings about the dealership. If there’s anything more you’d like to share or if you have any questions, feel free to reach out!

September 20, 2024

Dealership Rating
Employee Rating

Great service! Had my service at 16000 miles. They did everything well. Lots of space to sit and wait also. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Bryan College Station Toyota responded

It’s fantastic to hear that you had great service during your 16,000-mile maintenance! We’re glad to know everything was done well and that you found our waiting area spacious and comfortable. Your positive feedback is greatly appreciated, and we hope to see you for your next service!

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