Ryan Borke | Page 13

George Zakrzewski George was excellent from beginning to end. Such a pleasure to work with and I highly recommend him!! I will definitely be back for my next vehicle! George was excellent from beginning to end. Such a pleasure to work with and I highly recommend him!! I will definitely be back for my next vehicle! More

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Overall good experience I am very happy with the overall customer service I received at Ray Chevy, and I absolutely love the truck I bought. However, I have a few misgivings I am very happy with the overall customer service I received at Ray Chevy, and I absolutely love the truck I bought. However, I have a few misgivings about my experience that are worth sharing. While I didn't love the initial haggling on the price, I felt comfortable with the final decision. I feel like initially I was not getting all the information I needed to make a decision, including what my trade-in value would be, and felt like that information could have been given to me more clearly without the back and forth. The process is long, and, by no fault of the dealership's, the final parts of my transaction were rushed, and I felt I was somewhat blindsided by some decisions I needed to make quickly when I would have much rather have had more time to consider them (i.e. extended warranty, additional products). I felt like, in a way, they may have done this on purpose to rush me into a decision I may not have made if I had ample time to consider. The biggest issue I had with the whole process was that I did not find out until the final signing with the finance manager that I would not be getting my full 3-year warranty on the vehicle, even though the vehicle was being sold to me as brand new. Since the vehicle already has miles on it, I have already lost almost a year of warranty. There was not much of an explanation about this, just that I was told that I got a discount on the truck for this reason, even though this was not mentioned at all anytime prior. I felt like this was information that I should have gotten towards the beginning from either my salesman or manager during the actual transaction. That all being said, overall, my salesman was incredibly friendly, answered all my questions, and sold me exactly what I wanted. I'm excited to take advantage of some of the perks that Ray Chevy offers, such as the maintenance convenience and monthly pit stops. Also, every single person I interacted with while at the dealership was friendly and helpful and the overall experience was a positive one. More

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Justin Wiesenmeyer was so professional, courteous & knowledgeable in assisting me buy my new vehicle. I'm very pleased & impressed with his excellent customer service. Thank you! knowledgeable in assisting me buy my new vehicle. I'm very pleased & impressed with his excellent customer service. Thank you! More

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Hugo was a tremendous help narrowing down which car would be the best fit for us. He was patient with us and very knowledgeable about all the vehicles he showed us. be the best fit for us. He was patient with us and very knowledgeable about all the vehicles he showed us. More

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Definitely the best vehicle buying experience I’ve ever had I can’t say enough about the service from Ray Chevrolet. I purchased many vehicles and this was by far the best experience I’ve ever had at a dealers I can’t say enough about the service from Ray Chevrolet. I purchased many vehicles and this was by far the best experience I’ve ever had at a dealership. Hugo ,in my opinion gets salesman of the year. It was great working with him and I will be seeing him soon to purchase my wife a vehicle. From Hugo to Finance,the whole experience was top-notch. Thank you very much for a Chevrolet More

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Zadinaj This is the second purchase from ray Chevrolet I do my service here and I receive good service Guillermo Ruiz helped me both times .5 star This is the second purchase from ray Chevrolet I do my service here and I receive good service Guillermo Ruiz helped me both times .5 star More

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Tony jensen and manager ryan My husband and I are both veterans we were at Gary Lang all day and we were exhausted not finding what we were looking for we took a chance and went t My husband and I are both veterans we were at Gary Lang all day and we were exhausted not finding what we were looking for we took a chance and went to Ray Chevrolet two hours before they closed and found what we were looking for and they gave us a great price I would recommend this dealership and our salesman Tony as well as the manager Ryan he explained everything to our understanding. More

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Exceptional Buying Experience We just purchased a brand new 2019 Chevrolet Colorado RST 4X4 Crew Cab Truck. It started with a simple phone call, then a test drive, to an impressiv We just purchased a brand new 2019 Chevrolet Colorado RST 4X4 Crew Cab Truck. It started with a simple phone call, then a test drive, to an impressive offer sheet, to finalizing our purchase. The Ray Chevrolet Team is comprised of highly skilled and very knowledgeable professionals. They create a warm and friendly atmosphere without any high pressure sales. Special thanks go to Ed Dembski (Sales Consultant), Ryan Borke (New Car/Truck Manager), Oliver Gigovski (General Sales Manager), George Gigovski (General Manager) and Ray Scarpelli (President). This dealership also offers an outstanding Service Dept. In the Chevrolet world the RST emblems on the exterior of our vehicle stand for Rally Sport Truck but from our vantage point it stands for Ray Scarpelli Team! Come over to Ray Chevrolet to get an exceptional deal like we did. Thank You, Ken and Beth Cichon More

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Buy a truck. Tony worked with me on my truck and my trade in and made it a very good experience even when we couldn’t make the deal happen in the end I would like Tony worked with me on my truck and my trade in and made it a very good experience even when we couldn’t make the deal happen in the end I would like to take the time to thank Tony for everything he did for me today and let him know how much I appreciate his work. The problem with the deal was that the sales manager sold me the truck for a agreed price and payment and signed the papers and I drove the truck home only to get a phone call from Tony telling me that the price went up? And if I wanted to keep the truck I would have to pay more money what a xxxx deal from the sales managers to do they should have kept their word and kept the deal we had made and signed so I drove another hour to pick up my trade rather than pay more but that’s why I will never recommend Ray Chevrolet in fact I would tell them my experience at this dealership!!! And I still haven’t had any calls from the managers to try to make it happen or make it right so instead of a return customer they lost one and anyone else that asks me. More

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Thanks guys Rupe and Ryan were fast and great help. No pressure and got me into exactly what I wanted. Friendly atmosphere and quick service. Thanks for the help Rupe and Ryan were fast and great help. No pressure and got me into exactly what I wanted. Friendly atmosphere and quick service. Thanks for the help guys! More

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