Ryan Carter | Page 22

Very helpful and professional interaction with all personnel we dealt with. Our 2nd buying experience with Lollie Reiss and we appreciate her flexibilty, responsiveness and expertise. personnel we dealt with. Our 2nd buying experience with Lollie Reiss and we appreciate her flexibilty, responsiveness and expertise. More

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Very good experience. Initial contact via internet. Quick response from the dealership, with follow up from the owner (although I’m sure it really wasn’t the owner), it nice touch. Purchased through Quick response from the dealership, with follow up from the owner (although I’m sure it really wasn’t the owner), it nice touch. Purchased through the Costco Auto program. So, no hassle, no negotiation, price seemed good, but, you never really know. Sales rep was very helpful, and listened, not over bearing. Finance was great, didn’t try to pressure me to buy warranties. And finally the delivery person, spent lots of time explaining all the complexities of the new vehicle and welcomed my wife to contact her if she wanted or needed assistance. Overall, a really nice experience at Honda World. More

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Pleased with everyone I dealt with! Great experience and great respect for all! I highly recommend this location for buying a car! Would purchase again. great respect for all! I highly recommend this location for buying a car! Would purchase again. More

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Everyone was so nice! They made everything super easy and went through all of the features on my new car with me and helped me set it up. went through all of the features on my new car with me and helped me set it up. More

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I needed to replace my Honda Clarity Plug-in Hybrid, and I could not locate one anywhere in Texas, which forced me into an out of state purchase, something I hadn't done before. Robbie from Honda World a I could not locate one anywhere in Texas, which forced me into an out of state purchase, something I hadn't done before. Robbie from Honda World assisted me with various options of shipping a vehicle vs coming to the dealership. After evaluating those options I decide to fly to Louisville and purchase the vehicle. Honda World Sales and Finance teams worked to make the process as easy as possible. We did as much paperwork as possible the days leading up to the purchase. I flew to Louisville and within a couple of hours I had arrived at the dealership, completed the purchase & delivery setup and got a nice recommendation for lunch. Honda World provided excellent customer service. I wish they were close to me so they could be my local dealer. More

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I always dread going to a dealer to buy a new car. These folks were amazing! No pressure to make you get things you don't want. Everyone was very friendly and informative. folks were amazing! No pressure to make you get things you don't want. Everyone was very friendly and informative. More

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This was the third vehicle that we had purchased from Honda World (formerly Sam Swope Honda World). We thoroughly enjoyed our experience, they were able to get us in our new vehicle quickly and efficient Honda World (formerly Sam Swope Honda World). We thoroughly enjoyed our experience, they were able to get us in our new vehicle quickly and efficiently. More

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This was the 2nd time that I purchased or leased a Honda from this location (4th Honda back-to-back) and was a great experience both times! Would definitely recommend! from this location (4th Honda back-to-back) and was a great experience both times! Would definitely recommend! More

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The customer service both today, Sunday and every visit to Louisville Honda World has been exemplary. Lollie located the perfect car and her help with the sale was awesome. Daniel set up the systems an to Louisville Honda World has been exemplary. Lollie located the perfect car and her help with the sale was awesome. Daniel set up the systems and answered all questions! Ryan did a fantastic job as well. All were 11 on a scale of 1-10. Ty More

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First & foremost, Hondas are the very best autos. Mr. Hailey, Mr. Carter & Mrs. Kapfer were excellent . I would recommend this dealership. Robbie Hailey was my salesman. He was very friendly & answered a Hailey, Mr. Carter & Mrs. Kapfer were excellent . I would recommend this dealership. Robbie Hailey was my salesman. He was very friendly & answered all of my questions. Ryan Carter was the finance manager & the process was very informative & easy to complete. Brook Kepfer was my delivery specialist. She reviewed the accessories & made sure that I had a understanding of how to access & operate them. Brook was very pleasant & assisted in connecting my phone & set my radio preferences. I was a little disappointed that the sensor package was not the same as what I had on my Accord model. Robbie Hailey & the manager Shawn worked to have a rear sensor included for my CR-V at no additional cost. I really appreciated the extra effort. I was under the assumption that the "touring" package on all Hondas was the same. I did not realize that it was different depending on the model. This is the 6th Honda that I have purchased starting in 1978. Needless to say, I love Hondas. However, I do wish that Honda Corporation would offer more safety sensors & heads up display on the CR-V. I am pleased with my purchase & would recommend the individuals who assisted me in the purchase of my new vehicle. Robbie, Ryan & Brook will insure that you are as happy as I am with your Honda ! More

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