Ryan Cox
Ryan Cox at Niello BMW MINI
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Ryan Cox

Sales Consultant

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

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4.8
21 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

4.8

21 Reviews

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21 Reviews of Ryan Cox

April 30, 2025

Dealership Rating
Employee Rating

We were told we would get a second key delivered. We had to follow up 2 times as there was no communication regarding not having it and having to order it. I was surprised with this service given e More

by TAMRELLIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Niello BMW MINI responded

Providing a 5-star experience is our top priority, and we're sorry that we fell short here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 05, 2025

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Employee Rating

Never, have I had a finer experience, then, when buying our Mini Convertible S, at your very fine dealership! Ryan Cox was most friendly and very helpful, not only during our purchase, but then helping More

by 2hardy
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lonchar

Apr 05, 2025

Niello BMW MINI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 20, 2025

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Employee Rating

my experience at the dealership was great. Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buyin More

by KAWKAW999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny

Mar 23, 2025

Niello BMW MINI responded

It's fantastic to hear that Ryan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 18, 2025

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The sales person was very easy to work with. He made the whole transaction very pleasurable. More

by TEDJROSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lonchar

Mar 19, 2025

Niello BMW MINI responded

It's great to hear that we were able to help you out, Ted. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 17, 2025

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Employee Rating

Ryan was pleasant to work with before the sale. Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancella More

by ERIK37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Erika Paleny

Feb 20, 2025

Niello BMW MINI responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, Erik, we can get to the bottom of this. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

January 31, 2025

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Employee Rating

Everyone we dealt with was very professional and helpful. This is our 5th BMW and our 4th purchase from Niello BMW Sacramento. More

by DEBBIELMCG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Carroll, Justin Watts , Erika Paleny

Jan 31, 2025

Niello BMW MINI responded

Debbie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

December 21, 2024

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I cannot say enough good things about my experience with Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams More

by gilcaravantes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2024

Niello BMW MINI responded

Thank you so much, Gil, for your kind words for Gary and for taking the time to leave us this wonderful feedback! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

November 16, 2024

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Employee Rating

Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More

by MBARKER2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, Curtis Ringle, Gary Carroll, Erika Paleny, Justin Watts, Diane Wallace , Louis Phan, Angela Pizziferro, MELANIE TWOMBLY

Nov 18, 2024

Niello BMW MINI responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW MINI! We truly appreciate your business. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

November 15, 2024

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Employee Rating

Olga did a great job in handling our transaction thank you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied More

by YASH0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, David Sotomayor, Brian Lonchar , OLGA GERASIMCHUK, i believe it is David the genius guy did a great job too

Nov 18, 2024

Niello BMW MINI responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Thank you for choosing Niello BMW Mini over the years. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

September 17, 2024

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Employee Rating

Excellent service and attention to detail. Ryan spent a considerable amount of time with us to ensure that we knew we had found the vehicles we were looking for. More

by JWIEGLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lonchar

Sep 18, 2024

Niello BMW MINI responded

Thanks for sharing about your experience with Ryan here at Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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