Paul Suchanek

Dear Roger,I had the most wonderful experience buying a new car at Nello BMW. I know you're not having time for the car business, but want you to know what great staff Niello BMW has. You should be proud new car at Nello BMW. I know you're not having time for the car business, but want you to know what great staff Niello BMW has. You should be proud that these wonderful people as they stand for the proud "Niello" name. They do you and your family great service. I wanted to share their names with you to pass on what assets each of them is to the name Niello. The folks I had contact with were Brian Lonchar, Dalton Richards, Ian Johnson, Andrew Lo, Jacob Reeed and Andrea at the front desk. They are a wonderful team. Kathy and I have been dealing with her indometrial cancer, lymphedema and now frontotemporal dementia.. She's clear of cancer, but having memory, mobility and personality changes. We needed a different vehicle for her to travel in and this wonderful team of kind, caring and very helpful people my our lives better. Hip hip for the Niello name. We send you our very best wishes for a successful 2024.Chuck Cole More

by CCOLE50 Verified Customer Verified Customer

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We don't own a mini, but your great anyway! !!! We traded the X5 for a Subaru !!! We traded the X5 for a Subaru More

by ELIZABETHWILDE Verified Customer Verified Customer

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I absolutely hate the car buying experience. But , I have to say Niello BMW was awesome ! It was the smoothest car buying experience and Fatima was awesome to work with . Actually, all the Niell But , I have to say Niello BMW was awesome ! It was the smoothest car buying experience and Fatima was awesome to work with . Actually, all the Niello Staff exceeded my expectations! And, I love my new BMW! More

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Erika and Andriy were absolutely amazing in helping me get through the seller and finance process of the experience. There was no pressure to buy and very helpful throughout. The dealership, was very clea get through the seller and finance process of the experience. There was no pressure to buy and very helpful throughout. The dealership, was very clean and whole staff were welcoming once you entered the building. Definitely found the vehicle that I wanted. Absolutely would do business again. More

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Very detail oriented and excellent client service. Overall, provided a warm and welcoming car buying experience. Overall, provided a warm and welcoming car buying experience. More

by ECPAO Verified Customer Verified Customer

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The service was exceptional from beginning to end. The manager Paul was very welcoming and Curtis was very helpful. All in all all the persons I dealt with were very gracious and knowledgeable. I woul The manager Paul was very welcoming and Curtis was very helpful. All in all all the persons I dealt with were very gracious and knowledgeable. I would recommend Neillo BMW to my friends. More

by luvskylar Verified Customer Verified Customer

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We had a great experience with the entire staff at Niello BMW. We will be definitely be recommending them to others. BMW. We will be definitely be recommending them to others. More

by JREAGAN31 Verified Customer Verified Customer

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Dear Niello BMW Sacramento Team, I wanted to take a moment to extend my heartfelt thanks for the outstanding service I received during my recent purchase of my BMW M2. From the informative discussions moment to extend my heartfelt thanks for the outstanding service I received during my recent purchase of my BMW M2. From the informative discussions about the different options, placing the order, changing the order at the last minute (thank you Fatima), to the transparent closing and financing processes, every step was carried out with unmatched professionalism and genuine care. Driving away in my new BMW M@ was a special moment, made even more memorable by your exceptional team. Your dedication to ensuring a smooth and enjoyable car-buying experience did not go unnoticed. Thank you for raising the bar in automotive sales and service. Warm regards, Gil Caravantes More

by GIL.CARAVANTES Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of buying a new 2023 BMW M2 from Niello BMW Sacramento, and it was by far one of the best dealership experiences I've had. From the moment I walked through the door, 2023 BMW M2 from Niello BMW Sacramento, and it was by far one of the best dealership experiences I've had. From the moment I walked through the door, I was treated with the utmost professionalism and care. The staff members are not only knowledgeable about the BMW lineup but are genuinely passionate about ensuring every visitor feels valued. What particularly stood out to me was the seamless synergy among the team. Whether it was sales (Gary Carroll/Ryan Cox/Fatima Fonseca), service (Scott Glackin/Andrew Kemp), or finance (Robby Cochran), everyone was in tune with the needs of the customers and worked cohesively to provide a top-notch experience. Whenever I get my cars service, the service department is exceptional. My service advisor Andrew Kemp and his technicians take the time to explain the intricacies of my vehicle's maintenance, ensuring I had a comprehensive understanding of what is being done. It's clear that they pride themselves on transparency and building trust with their clientele. Purchasing or servicing a vehicle, especially a luxury sport brand like BMW, should come with a level of sophistication and class. Niello BMW Scaramento not only meets those expectations but consistently exceeds them. After my car is service, Michael Gutierrez brings my car, handed over my key and with a smile wishing me a safe and happy travel, that's service at it's best. To anyone in the market for a new or pre-owned BMW or just seeking top-tier vehicle servicing, I wholeheartedly recommend Niello BMW Sacramento Their commitment to excellence is palpable, and I am confident that every visit will be as remarkable as my own. More

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The staff is always welcoming and helpful. I feel good about my purchase. The level of service and ethics here is amazing by we go to niello! I feel good about my purchase. The level of service and ethics here is amazing by we go to niello! More

by CASEY.SMITH79 Verified Customer Verified Customer

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