
Dealership Experience
3 yrs, 11 mos
Industry Experience
3 yrs, 11 mos
21 Reviews
Write a Review21 Reviews of Ryan Cox
April 30, 2025
We were told we would get a second key delivered. We had to follow up 2 times as there was no communication regarding not having it and having to order it. I was surprised with this service given e We had to follow up 2 times as there was no communication regarding not having it and having to order it. I was surprised with this service given everything else was good. The lack of follow up after the purchase was less then desired More
April 05, 2025
Never, have I had a finer experience, then, when buying our Mini Convertible S, at your very fine dealership! Ryan Cox was most friendly and very helpful, not only during our purchase, but then helping our Mini Convertible S, at your very fine dealership! Ryan Cox was most friendly and very helpful, not only during our purchase, but then helping me, April 4, sorting thru the many, many features of the new automobile.. I miss a garage door and gate opener, and dislike, the slight hesitation when moving after a stop, or accelerating. However, the acceleration exceeds any of the 52 cars I have owned or leased! Warmest regards, Barbara Ann and Larry Hardy More
Other Employees Tagged: Brian Lonchar
March 20, 2025
my experience at the dealership was great. Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buyin Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buying a pre-owned Mini. Everyone else was very nice. They have coffee and a couple snacks so that’s nice since I was there for about two hours or so. More
Other Employees Tagged: Erika Paleny
March 18, 2025
The sales person was very easy to work with. He made the whole transaction very pleasurable. He made the whole transaction very pleasurable. More
Other Employees Tagged: Brian Lonchar
February 17, 2025
Ryan was pleasant to work with before the sale. Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancella Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancellation, it was readily agreed to but dealership did not send reinbursement check as promised. 4 weeks later I am still waiting and no one from dealership has any sense of urgency about resolving it. More
Other Employees Tagged: Erika Paleny
January 31, 2025
Everyone we dealt with was very professional and helpful. This is our 5th BMW and our 4th purchase from Niello BMW Sacramento. This is our 5th BMW and our 4th purchase from Niello BMW Sacramento. More
Other Employees Tagged: Gary Carroll, Justin Watts , Erika Paleny
December 21, 2024
I cannot say enough good things about my experience with Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams went above and beyond to ensure I was completely satisfied. A special shout-out to Gary Carroll—he was absolutely fantastic! Gary's professionalism, attention to detail, and genuine care for his customers stood out. He patiently answered all my questions, provided great advice, and made sure I found the perfect vehicle for my needs. This dealership truly cares about its customers, and it shows in everything they do. If you're in the market for a car or need top-notch service, look no further than Niello BMW of Sacramento. Highly recommended! More
Other Employees Tagged: Paul Suchanek, David Sotomayor, Fatima Fonseca, Fernanda Martinez, Moe Sulman, Gary Carroll, Lance Pascual, Justin Watts, Brian Lonchar
November 16, 2024
Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More
Other Employees Tagged: Paul Suchanek, Curtis Ringle, Gary Carroll, Erika Paleny, Justin Watts, Diane Wallace , Louis Phan, Angela Pizziferro, MELANIE TWOMBLY
November 15, 2024
Olga did a great job in handling our transaction thank you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied More
Other Employees Tagged: Paul Suchanek, David Sotomayor, Brian Lonchar , OLGA GERASIMCHUK, i believe it is David the genius guy did a great job too
September 17, 2024
Excellent service and attention to detail. Ryan spent a considerable amount of time with us to ensure that we knew we had found the vehicles we were looking for. Ryan spent a considerable amount of time with us to ensure that we knew we had found the vehicles we were looking for. More
Other Employees Tagged: Brian Lonchar
