Dealership Experience
5 yrs, 1 mo
Industry Experience
5 yrs, 1 mo
39 Reviews
Write a Review39 Reviews of Ryan Cox
March 20, 2025
my experience at the dealership was great. Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buyin Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buying a pre-owned Mini. Everyone else was very nice. They have coffee and a couple snacks so that’s nice since I was there for about two hours or so. More
Other Employees Tagged: Erika Paleny
February 17, 2025
Ryan was pleasant to work with before the sale. Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancella Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancellation, it was readily agreed to but dealership did not send reinbursement check as promised. 4 weeks later I am still waiting and no one from dealership has any sense of urgency about resolving it. More
Other Employees Tagged: Erika Paleny
January 31, 2025
Everyone we dealt with was very professional and helpful. This is our 5th BMW and our 4th purchase from Niello BMW Sacramento. This is our 5th BMW and our 4th purchase from Niello BMW Sacramento. More
Other Employees Tagged: Justin Watts , Gary Carroll, Erika Paleny
December 21, 2024
I cannot say enough good things about my experience with Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams went above and beyond to ensure I was completely satisfied. A special shout-out to Gary Carroll—he was absolutely fantastic! Gary's professionalism, attention to detail, and genuine care for his customers stood out. He patiently answered all my questions, provided great advice, and made sure I found the perfect vehicle for my needs. This dealership truly cares about its customers, and it shows in everything they do. If you're in the market for a car or need top-notch service, look no further than Niello BMW of Sacramento. Highly recommended! More
Other Employees Tagged: Paul Suchanek, Fatima Fonseca, Justin Watts , Gary Carroll, Brian Lonchar, Fernanda Martinez, Lance Pascual, David Sotomayor, Moe Sulman
November 16, 2024
Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More
Other Employees Tagged: Paul Suchanek, Curtis Ringle, Erika Paleny, Justin Watts, Diane Wallace , Gary Carroll, Louis Phan, Angela Pizziferro, MELANIE TWOMBLY
November 15, 2024
Olga did a great job in handling our transaction thank you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied More
Other Employees Tagged: Paul Suchanek , OLGA GERASIMCHUK, Brian Lonchar, David Sotomayor, i believe it is David the genius guy did a great job too
September 17, 2024
Excellent service and attention to detail. Ryan spent a considerable amount of time with us to ensure that we knew we had found the vehicles we were looking for. Ryan spent a considerable amount of time with us to ensure that we knew we had found the vehicles we were looking for. More
Other Employees Tagged: Brian Lonchar
July 01, 2024
Exceptional customer service. Ryan Cox went above and beyond to meet all my needs and, in fact, he exceeded all my expectations. He’s a great asset to this dealership. I couldn’t Ryan Cox went above and beyond to meet all my needs and, in fact, he exceeded all my expectations. He’s a great asset to this dealership. I couldn’t be happier. More
Other Employees Tagged: Diane Wallace , Andrew Kemp
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