There were numerous sales staff involved with my purchase and they all did a great job providing quality service. There was an issue discovered with the car after the sale (it was a As Is/ No warranty) and they were still willing to remedy the problem. On the level business.
"Incredible buying experience"
I believe that Ryan and Brianna did everything in their power to make my buying experience run smooth as silk. Thank you guys very much you're awesome
Sincerely Dave Colson
Other Employees Tagged:
"Amazing Car Buying Experience"
I have been searching for a new vehicle for almost a year (looking at over 30+ dealers and brands). Looking for AWD and something that was a big upgrade from my Hyundai Accent.
Brianna, from Annapolis Subaru, was very friendly and accommodating (ending up staying until close to 11pm for our purchase :P ) when attempting to assist in my search. She even brought a Legacy Sport from across the state for me to look at, which I eventually ended up buying. She was very informative and prompt on the vehicles and was able to help narrow down what was in my price range. Many kudos to her!
The rest of the staff was also very friendly and straight to the point, which I do appreciate, as looking at cars that aren't in the realm of reality is such a waste of time to the buyer and seller alike.
I would highly recommend this dealer, as they are very friendly and willing to work with you as much as possible. I have been back three times since my purchase in the last two weeks (for accessory purchases like hats and cargo net hooks) and each time am greeted with smiles and warm atmosphere.
Thank you Annapolis Subaru! Keep up the good work!
Other Employees Tagged:
, Brianna Parkin?
"Out of state purchase success @ Annapolis Subaru!"
I had searched for 6 months, looking throughout the region for a specific config in a used black premium Forester. Previously, I had purchased my last 3 vehicles loyally from a local Subaru dealer and saleswoman. In July, I finally noticed a certified Forester that met my standards 75 miles away, and was luckily able to place a deposit on the auto right after it was listed. At peak (buying, vacation) season with a slim staff, Sonja and Ryan communicated often and provided me with transparent details about the out of state purchase process, and put together an incredible deal. It included discounted OEM tires, swapping out a worn interior part, while individually replacing a worn mat. They even discounted some of the processing fees. The finance associate gave me the final report during a swift signing session; the list of savings was truly astonishing and well appreciated. To highlight their level of customer service, Sonja cleared her afternoon schedule to personally pick me up (in a sharp 2018 Impreza, wow) from the train station 30 minutes away from the dealership (since I wasn't trading) and coordinated everything seamlessly. So grateful, and privileged to capture their impeccable service in this review. Great value--very trustworthy--wonderful experience! Thanks again!