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Ryan Ferguson
45 Reviews
45 Reviews of Ryan Ferguson
January 19, 2016
Above and Beyond, as always Came in for routine service. Had a problem with Nissan Connect services. Adriano Carlo worked with me as though he were selling me the car. He spen Came in for routine service. Had a problem with Nissan Connect services. Adriano Carlo worked with me as though he were selling me the car. He spent far more time and energy than I had expected him to. Will seek him out for next purchase. More
by Boston Dentist
Verified CustomerOther Employees Tagged: Roy Sletterink , Adriano Carlo, Cavan Dunn
January 07, 2016
The God Ryan Ryan makes it so easy to goatherd very personable. I was recommended by a good friend who Barbara Young Gibson who was on my swim team in college and Ryan makes it so easy to goatherd very personable. I was recommended by a good friend who Barbara Young Gibson who was on my swim team in college and no egrets service dept is a well oiled machine More
by winston277
Other Employees Tagged: Jack Tutty
December 17, 2015
Great service. This is the best service center! The employees are all professional (and pleasant). It didn't take long and my Sentra was good to go, It's nice to see This is the best service center! The employees are all professional (and pleasant). It didn't take long and my Sentra was good to go, It's nice to see people happy with their jobs!! More
by Marine
Other Employees Tagged: Jenn Bautista
December 05, 2015
Awesome Service Every time I come in the service is awesome. Your associates are well knowledgable and explain every issue. They take care of you from start to fini Every time I come in the service is awesome. Your associates are well knowledgable and explain every issue. They take care of you from start to finish. Your service department is very friendly and the highlight of my visit. Ryan is a great manager and he cares about customer service. I know when I come in I will be treated well and my car will be taken care of. Thank you for your awesome service and keeping my car and myself safe... More
by JASTHOMPSON15
November 10, 2015
Total Satisfaction The Service department did a great job as always. They are the best that i have ever dealt with. They always take care of my service without any probl The Service department did a great job as always. They are the best that i have ever dealt with. They always take care of my service without any problems at all. More
by BOLANDYD
Other Employees Tagged: Roy Sletterink , Susan DiStefano, Ray Ferguson
November 03, 2015
oil change I was in this past Saturday morning for an oil change. I was in and out in no time and the staff was friendly and professional. I also let them know I was in this past Saturday morning for an oil change. I was in and out in no time and the staff was friendly and professional. I also let them know about a rattling noise that I'd been hearing underneath the car. They also fixed the noise and I've had no issues since. More
by KRISTIN.R.FORD
Other Employees Tagged: Tony
October 24, 2015
5 Star Service My husband and myself where on the market for a new car, we have been looking since last year, we went to the Boston car show, saw a lot of great cars My husband and myself where on the market for a new car, we have been looking since last year, we went to the Boston car show, saw a lot of great cars, but nothing that I wanted to jump on. A family friend Roy Rosa referred us to Kelly Nissan in Lynnfield, we decided to take a drive down to look around. I must be honest and say I was very concerned about having to go back to a dealer because I had bought my Mitsubishi from a dealer in Peabody and had the worst customer service experience, but I must say, our family friend introduced us to salesman Samuel Pina, and all my worries went out the door the moment he started talking to us. He sat down with us and took the time to get to know our budget what we were looking for and what our expectations are. I really felt that he was listening to us and not just trying to make a quick sale. After going over our finances it was determined that day last year that, financially for myself and my husband a new car was not going to work. After taking the time to talk to us and show us cars, we left that day with out a sale , Mr. Pina never made us feel like he was insulted, and I never felt pressured. A year later, the topic of a new car came up again. Our financial situation changed a bit, with that said I looked in my wallet and found Mr. Pina business card. We called him and set up and appointment, he also told us about the Kelly website, he told us to look at inventory online, look at options. and write down all he vehicles that i liked. We made an appointment , and I had my list of cars i wanted to see. Sam took us to each vehicle we walked around the whole property. He took the time with us, did not feel rushed and allowed me to look at every vehicle that i saw online. I test drove a 2012 rouge and fell in love! I just want to give hats off to Sam and the employees at Nissan, Typically when you buy a vehicle sometimes you have to wait a few days, but Nope not me. I asked if I can drive it off the lot that day, and they made it happen. It was such an amazing experience that I am thankful of the recommendation and happy that i choose Kelly Nissan. I will refer all my friends and family to Nissan, More
by Raquel
Other Employees Tagged: Roy Rosa , Cavan Dunn, Ray Ferguson, Samuel Pina
October 20, 2015
Service at Kelly Nissan The service at Kelly Nissan is exceptional. The staff is friendly and knowledgeable. There is never any sales pressure even in the service departm The service at Kelly Nissan is exceptional. The staff is friendly and knowledgeable. There is never any sales pressure even in the service department. They often find other things wrong with my vehicle, different than what I came in for originally, and they always educate me on the parts or job, and then ask what I would like to do about additional repairs. Service is prompt, the office runs efficiently, and customers in the waiting area are always quiet and content being there. I always wait to have my car serviced, and I have never heard anyone complain about a long wait or bad performance by technicians. The facility is clean and pleasant.....harmonious atmosphere. No nonsense, but always a goal of pleasing the customer. A+ for effort and follow-through. More
by DONNA.HEGAN1
Other Employees Tagged: Jack Tutty
October 15, 2015
Excellent from start to finish I have bought two cars from Cavan Dunn's store for Kelly Nissan. He and Bret Desrosiers have treated us extremely well with high integrity. A good par I have bought two cars from Cavan Dunn's store for Kelly Nissan. He and Bret Desrosiers have treated us extremely well with high integrity. A good part of the reason for the ease with which we bought the second car was the care and service we got from Ryan Ferguson's service department. We are greeted in a friendly and professional manner. Our service representative explained everything without attempting to push us to do anything we didn't want or need. The service was fast, complete and, because it was the first oil change with the new car, it was free. I can't imagine better service than that More
by WARLOCK3187
Other Employees Tagged: Brett Desrosier, Cavan Dunn, Jack Tutty
October 13, 2015
Great job! I had a great service experience. Time is critical for me and I was in and out. The staff was friendly and knowledgeable. Thank you!!! I had a great service experience. Time is critical for me and I was in and out. The staff was friendly and knowledgeable. Thank you!!! More
by RFERGY16
Other Employees Tagged: Roy Sletterink , Jack Tutty
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