Ryan Ferguson | Page 4

Great job! I had a great service experience. Time is critical for me and I was in and out. The staff was friendly and knowledgeable. Thank you!!! I had a great service experience. Time is critical for me and I was in and out. The staff was friendly and knowledgeable. Thank you!!! More

by RFERGY16 Verified Customer Verified Customer

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3rd time bringing my car still nothing has been fixed This was the 3rd time i brought my car to have the radio fixed ( not working properly since i bought the car 15 months ago) the last time i was there This was the 3rd time i brought my car to have the radio fixed ( not working properly since i bought the car 15 months ago) the last time i was there they pulled part of the molding off of my car and pressed it back on. i was going down the highway and it was just flapping around. contacted them they said they would order the part. 9 months later they ordered the wrong part. still no radio and the back driver side molding still not there. hopefully they make things write. More

by CORPSFACTORY Verified Customer Verified Customer

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customer service The staff is very attentive. The prices are excellent and they do no oversell you. The offer a ride to you if you have to go to work or home and can The staff is very attentive. The prices are excellent and they do no oversell you. The offer a ride to you if you have to go to work or home and cannot wait for the service. The man who drives is great. More

by DVELEZ1369 Verified Customer Verified Customer

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Very friendly staff The people at kelly Nissan made my experience a great one. They really helped repair my car as fast as possible. My advisor was great he was very know The people at kelly Nissan made my experience a great one. They really helped repair my car as fast as possible. My advisor was great he was very knowledgeable and friendly!!!! Thank you More

by RFERGY16 Verified Customer Verified Customer

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efficient service. Stopped by for an oil change and inspection. They took my car right in. I didn't wait long. Vacuumed and washed my vehicle. Quick and efficient servic Stopped by for an oil change and inspection. They took my car right in. I didn't wait long. Vacuumed and washed my vehicle. Quick and efficient service. More

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Love Kelly Nissan Lynnfield!! Sam Pina and the staff at Kelly Nissan provided exceptional service. Sam stayed a few hours past his shift one day to accommodate my crazy work schedu Sam Pina and the staff at Kelly Nissan provided exceptional service. Sam stayed a few hours past his shift one day to accommodate my crazy work schedule. I purchased a 2015 Rogue SV and couldn't be happier! I received great service all around and I highly recommend Kelly Nissan of Lynnfield! More

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Unbelievable service every time I go there. Friendliness and courtesy make me come back every time. Just bought a used 2014 Sentra from Glen Davis and I love the car. Great e Friendliness and courtesy make me come back every time. Just bought a used 2014 Sentra from Glen Davis and I love the car. Great experience More

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100% Class I've been a customer for years and recommend this dealership to friends and family. From the sales staff to the finance department and the maintenanc I've been a customer for years and recommend this dealership to friends and family. From the sales staff to the finance department and the maintenance team, Kelly's service is top notch. I put my money where my mouth is - I bought my last car from this dealership and I'm leasing one as well! More

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Excellent service Service is great - no appointment - I drove in, had oil changed, new sticker, and a few minor adjustments - all done and I was out in less than 45 min Service is great - no appointment - I drove in, had oil changed, new sticker, and a few minor adjustments - all done and I was out in less than 45 min! Waiting room is clean and pleasant - very organized process. Thanks! More

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Most HORRIFIC Service EVER!!!! I loved my Altima and so sad that I will no longer own a Nissan car again. This service i have have dealt with made me get rid of Nissan all togethe I loved my Altima and so sad that I will no longer own a Nissan car again. This service i have have dealt with made me get rid of Nissan all together. The service is have had was poor, appalling, horrific, unsatisfactory, as well as unprofessional, that includes services center, repairs, and managers. . My car was in the shop every week for five weeks and still my car is not working, and was given back to me in worse condition than it was given to them 3 weeks ago. Not only did it not get fixed but I had to pay money for them to look at it again. So after $3000 later in fixing my car is not sitting in my driveway and can not be driven. I have brought my car there each week first it was the battery, then its was wires, then they replaced the head gasket but then my oil went from full to empty in 7 days due to some work done to the head gasket that they fixed but refused to admit they messed it up and charged be $106 to look at it. The service man called me and said they "half look at it as much as they could before they had to charge me.", how unprofessional is that. Well needless to say my car now needs an engine they say and has a huge cloud of white smoke coming out my tail pipe. It drives worse than it did when I gave it to them after they replace the head gasket. They are not backing up their work they did, nor did they fix my car. This has been the most horrendous service I have ever had. I will never recommend this dealership to anyone. So needless to say I'm an frustrated and beyond mad they you are not backing up your services that they charged me more money each time I bring it to them when it should be guaranteed. According to NISSAN they BACK UP THEIR SERVICES.... Apparently they do not because its still broken. I understand I may be a female but I an not rich nor gullible.. I think they need to check their employees as we well as managers, because they keep this unprofessional service up they will be out of business. After speaking to a manager about this situation he was not helpful at all and said he would look into it and call me back. But guess what he never called back he had his service worker call back with no resolution for the problem. oh and they charge me more money for an issue that still is not fixed. What a nightmare !!!!!!!!!!!!!! More

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