Ryan Gimenez | Page 53

My personal experience with Ponte Cadillac is not great I had a problem after buying my XT5 2021 cadillac they.took a month before the problem was fixed They provided me loner but i have some limitations wit had a problem after buying my XT5 2021 cadillac they.took a month before the problem was fixed They provided me loner but i have some limitations with the loner Anyway the staff was courteous and polite willing to serve and help M More

by ywanss Verified Customer Verified Customer

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Great service department. Brought my vehicle in for scheduled maintenance. Fast and efficient service team. Service department has a quality atmosphere with friendly and competent advisors. scheduled maintenance. Fast and efficient service team. Service department has a quality atmosphere with friendly and competent advisors. More

by LB Verified Customer Verified Customer

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Ryan and Shai were extremely helpful and helped me out with my new cue screen excellent customer service thank you! Great management at paul conte cadillac. with my new cue screen excellent customer service thank you! Great management at paul conte cadillac. More

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Ryan got me in real fast and had my Cadillac 2017 CT6 repaired in just over hr! Great service! Nice guy and easy to work with. I never want to deal with anyone but Ryan repaired in just over hr! Great service! Nice guy and easy to work with. I never want to deal with anyone but Ryan More

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Shopping for my new Cadillac was a pleasure! Greg was pleasant, informative and very patient. He made it a wonderful experience! Thank you Paul Conte! pleasant, informative and very patient. He made it a wonderful experience! Thank you Paul Conte! More

by rwolfsr Verified Customer Verified Customer

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My experience is that the staff is friendly, professional and honest. Early in my ownership I got a sidewall flat and the tire was not available in local tire stores. Service personnel ordered the tire and and honest. Early in my ownership I got a sidewall flat and the tire was not available in local tire stores. Service personnel ordered the tire and took care of the problem in one day. More

by Toxguy2000 Verified Customer Verified Customer

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Excellent service and extremely easy to make an appointment. I have two Cadillac’s and never any problem getting the work done right. Thank you. appointment. I have two Cadillac’s and never any problem getting the work done right. Thank you. More

by Seth Verified Customer Verified Customer

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Excellent service always. But the charge for holding the Excellent service always. But the charge for holding the loaner a day or two after the car is ready I’ll never pay that sorry. Excellent service always. But the charge for holding the loaner a day or two after the car is ready I’ll never pay that sorry. More

by DAHNTAYBELLA Verified Customer Verified Customer

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First, darling with Ryan is a pleasure. He is kind, understanding and efficient. My situation was taken care of right away and I was able to leave in a reasonable time. understanding and efficient. My situation was taken care of right away and I was able to leave in a reasonable time. More

by AMILG Verified Customer Verified Customer

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Very good dealership, I only had one issue with them, but overall I am satisfied with their service. My one issue was, I made an appointment they had me come in took my car 15 minutes later he tells they don overall I am satisfied with their service. My one issue was, I made an appointment they had me come in took my car 15 minutes later he tells they don’t have the parts he says he will call me in three days and never received a call. Three weeks later I called and made another appointment, I let them know how dissatisfied I was and the young lady I spoke to was very apologetic. Finally my car was serviced and I’m content, hopefully this situation never happens again. More

by Ernesto Verified Customer Verified Customer

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