Ryan Gimenez
Ryan Gimenez at Paul Conte Cadillac

Ryan Gimenez | Page 57

Service Advisor

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.8
574 Reviews
4.8

574 Reviews

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574 Reviews of Ryan Gimenez

December 25, 2020

Dealership Rating
Employee Rating

Paul Conte service department is the best Cadillac dealership I have been to thus far for service on my Escalade. I am extremely satisfied with my service rep, Ryan Gimenez, very outstanding individua More

by SYoung11236@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nelson Galeano

December 25, 2020

Dealership Rating
Employee Rating

HORRIBLE!!!!!!!!It’s been over a MONTH that I’ve been HORRIBLE!!!!!!!! It’s been over a MONTH that I’ve been waiting for a call to bring my vehicle back to get fix. NO CONTACT!!!!!!! More

by JRY97
Recommend Dealer
No
Dec 28, 2020

Paul Conte Cadillac responded

Thank you for taking the time to tell us about your recent service visit. We apologize that your last experience did not meet your expectations, and we'd like to discuss it further with you to see if we can resolve the issue. Please contact our Service Manager, Shai Nadav, at 516-378-1130 so that we can better understand the issue at hand. We appreciate your business.

December 23, 2020

Dealership Rating
Employee Rating

Great employees and service. Staff is knowledgeable and courteous. a a a a a a a a a a a a a a a a More

by Annyhowy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 14, 2020

Dealership Rating
Employee Rating

Very professional and friendly. My car was serviced in the time promised and was happy with the service department. Have a good day. Thank you More

by GERRYE218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service

December 02, 2020

Dealership Rating
Employee Rating

Not happy at all Was extremely disappointed with the end result in having a situation resolved they didn’t wish to extend themselves in helping me with the problem More

by TCBSEARAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 22, 2020

Paul Conte Cadillac responded

Thank you for taking the time to tell us about your recent service visit. We apologize that your last experience did not meet your expectations, and we'd like to discuss it further with you to see if we can resolve the issue. Please contact our Service Manager, Shai Nadav, at 516-378-1130 so that we can better understand the issue at hand. We appreciate your business.

Dec 22, 2020

TCBSEARAY responded

As I expected, after speaking with Shai he didn’t know why I called him and reaffirmed what I already knew that they were not going to resolve the matter.

November 27, 2020

Dealership Rating
Employee Rating

The service at Paul Conte Cadillac is the best. All of the staff are very professional kind and courteous. I will always come here for service More

by Sharon McKeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 10, 2020

Dealership Rating
Employee Rating

The service I received was great and time efficient, the service Representative Ryan is very polite, professional and knowledgeable it was a pleasure bringing my vehicle in 😃 I was very pleased and satisfi More

by caddylakky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2020

Dealership Rating
Employee Rating

Outstanding service Dept they really do good work and they are very informative when it comes to servicing your automobile I won’t go any where else More

by Bigirvinglili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 21, 2020

Dealership Rating
Employee Rating

This service center is top of the line! Corrected the problem, washed the car and all with a smile! I highly recommend this dealership!I will not go anywhere else! More

by Caddygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 13, 2020

Dealership Rating
Employee Rating

Great dealership. Picked up my car at 8 and had it back to me by noon. Friendly accommodating and very professional. I would recommend highly More

by RussF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
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