Ryan Heine | Page 41

Excellent This is our second car we have bought at Braeger with Rudy as our salesperson. He is very personable and very helpful in explaining all the feature This is our second car we have bought at Braeger with Rudy as our salesperson. He is very personable and very helpful in explaining all the features on the new car. More

by jrbmgb Verified Customer Verified Customer

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Great The service was friendly, informative, and respectful. They did all they could to get me to the price range I was looking for for the car I wanted. Th The service was friendly, informative, and respectful. They did all they could to get me to the price range I was looking for for the car I wanted. They explained everything clearly and were understanding of my viewpoint. More

by Turbo_man101 Verified Customer Verified Customer

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Kristin Wacker review Love my car and the effort Braeger put in to make sure my car was held until I could get my co-sign documents signed. Thanks everyone!! Love my car and the effort Braeger put in to make sure my car was held until I could get my co-sign documents signed. Thanks everyone!! More

by Kristin Verified Customer Verified Customer

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What a refreshing great purchase experience! Every aspect of my purchase was perfect. John and Keri did a great job of taking care of my needs and questions! I’ve never had a better dealership Every aspect of my purchase was perfect. John and Keri did a great job of taking care of my needs and questions! I’ve never had a better dealership experience than this one! More

by MATT.KLECZEWSKI Verified Customer Verified Customer

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Fun, easy, and a GREAT car! I worked with Joe Sardina, and he made my experience the BEST I have ever had when buying a car. His knowledge of the cars he sells is impressive, and I worked with Joe Sardina, and he made my experience the BEST I have ever had when buying a car. His knowledge of the cars he sells is impressive, and he does everything he can to make sure his customers are happy with their purchase. More

by J Graves Verified Customer Verified Customer

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Great Experience Overall Great experience overall. Really. I never felt rushed, taken advantage of, or coerced. All my questions were answered in detail and I walked away with Great experience overall. Really. I never felt rushed, taken advantage of, or coerced. All my questions were answered in detail and I walked away with what I feel was a very good deal on a vehicle that perfectly fits my needs. would definitely recommend them. Brian and Ryan did great. More

by mds Verified Customer Verified Customer

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Exceptional service What a wonderful experience! I walked into the dealership on a Saturday and had a lease signed shortly after. The staff and especially my sales consul What a wonderful experience! I walked into the dealership on a Saturday and had a lease signed shortly after. The staff and especially my sales consultant did a fabulous job of finding the car that worked for me at a price that I was happy with. They put customer service first. Thank you! More

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Great people! It is a pleasure to deal with this dealership. Everyone is great! They are all very friendly and very knowledgeable. There experience shows. And, It is a pleasure to deal with this dealership. Everyone is great! They are all very friendly and very knowledgeable. There experience shows. And, it is obvious that the people working there like their work. More

by Jim14 Verified Customer Verified Customer

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Good people, nice new building.. First time there everything went good, brand new building.plenty of vehicles to choose from, if you're looking for a vehicle take a ride and experienc First time there everything went good, brand new building.plenty of vehicles to choose from, if you're looking for a vehicle take a ride and experience it for yourself. Ford on one side of road and Chevy on the outside. More

by jkbigdaddy Verified Customer Verified Customer

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Buyer Beware After looking at several other dealerships, this seemed to be the most reasonable dealership within reach of where I live. After putting in a simple i After looking at several other dealerships, this seemed to be the most reasonable dealership within reach of where I live. After putting in a simple inquiry however, within a matter of five minutes, I received an email, phone call, a text message and a voicemail which was very overwhelming. I made an appointment to see sales rep Zachary and prior to that, I was in contact with his manager Nick almost daily. It seems whenever I would leave a message or send an email, I was immediately contacted. Seemed nice.... After looking at a few vehicles, I made a choice on a 2016 Ford Explorer with reported 26,000 miles on the vehicle but it had approximately 28,000 miles on it when I got to the dealership. After taking a particular vehicle for a test drive, I noticed that there was some issues that they said they would correct and one of them being the brakes which violently shook at 70mph. I was promised the vehicle would be detailed and the things that I did notice would be fixed but after waiting several hours and waiting for the finance department to finish their pizza, vehicle had not been detailed and it seemed like they were just trying to push it out of the dealership. So, after working out a deal and going through all the paperwork, I noticed the very next day that there were issues with the vehicle ranging from no reverse lights to trim that was buckling and taped down to a cigarette smoke aroma in the cabin which they said they paid a lot of money to have removed. Additionally, the brake pedal assembly was also broken. These are things I did not notice during the initial test drive. Now today, they did fix the brake pedal issue, they did fix the reverse lights, they’re going to order new heated driver seats since those aren’t working but the brake issue still is a safety hazard and now I’m being told that I’m SOL by manager Dan McKnight. He tells me that they’re not going to put any more money into this vehicle which they claim was inspected but clearly has not been inspected. This vehicle unfortunately is a safety hazard and they’re telling me that it’s out of their hands. I cannot possibly recommend this dealership to anybody knowing that this is their practice. Are they taking care of some things? Yes and that’s a good thing. Is the dealership clean and friendly? Yes. After the sale? No. The sales reps don’t recognize you anymore, they don’t return emails and they don’t return phone calls. As far as they’re concerned, they got their paycheck from the loan office and now, it’s your problem. Now unfortunately, we have to consider legal ramifications. More

by leafygreentree Verified Customer Verified Customer

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