Ryan Holcomb | Page 58

Warranty work on a 2014 F-150 Lariat. Walker ford recently repaired a driver's side door lock switch. A fairly simple task I believe, but Walker continues to provide excellent after purch Walker ford recently repaired a driver's side door lock switch. A fairly simple task I believe, but Walker continues to provide excellent after purchase service. More

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Very Pleased I've been very pleased with the customer service, level of expertise, quickness of service, quality of work, the warranty, and believe it or not - the I've been very pleased with the customer service, level of expertise, quickness of service, quality of work, the warranty, and believe it or not - the cost. I used to think I would never take my truck to a dealer for service and repairs... now I'm convinced it's possibly the best place to take it! More

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No complaints I always deal with Ryan h in service and have not had a bad experience yet. He is always professional and polite. He always does what the customer ask I always deal with Ryan h in service and have not had a bad experience yet. He is always professional and polite. He always does what the customer asks... More

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Ryan was extremely helpful and fixed my problem. Excellent recovery by the service team. I am happy to do business with Walker Ford in the future. Thank you again for the great service. Excellent recovery by the service team. I am happy to do business with Walker Ford in the future. Thank you again for the great service. More

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Very good Job well done by your service department. They kept me advised ,explained why and what they did and finished the repairs on time as promised. Tracy A Job well done by your service department. They kept me advised ,explained why and what they did and finished the repairs on time as promised. Tracy Affrunti is a pleasure to deal with and like wise with Amy Ppotter who sold us the 2116 Exlorer More

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The Service Team is Exceptional I have taken my 2014 Explorer to Walker Ford for all routine maintenance and the Service team and the service experience has been top notch. I trust I have taken my 2014 Explorer to Walker Ford for all routine maintenance and the Service team and the service experience has been top notch. I trust them and recommend them to anyone wanting professional and guaranteed service on your Ford vehicle. More

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Best car buying experience ever! Walker Ford has a true professional salesman by the name of Brian Hill, at no time did he try to sell my wife and I a new car. Brian instead listen to Walker Ford has a true professional salesman by the name of Brian Hill, at no time did he try to sell my wife and I a new car. Brian instead listen to what we needed for a new vehicle and match us up with a perfect car and a very fair price to say the lease. When showing the vehicle to us he went from the lug nuts to the navigation system to explain ever detail about the vehicle. I just like to say thanks to Brian for his patience with us. Brian also introduced us to Ryan in the service department so we would know who to see when it needed to be serviced. Also Brett showed us the many packages that Ford offered to protect the car now and in the future. Thanks to all! More

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Super friendly I took my car in for a scheduled oil change. The Service Tech that greeted me was very pleasant and asked if I was waiting for my car, which I was. I took my car in for a scheduled oil change. The Service Tech that greeted me was very pleasant and asked if I was waiting for my car, which I was. While waiting, I always go out and look at the new Mustangs first, then I'll look at other new or used vehicles. Usually one of the salesmen will see me walking around and ask if they can help and I always tell them no, just looking while I'm waiting. This time we had a nice conversation about the new Mustangs, they always ask what year my Mustang is and offer to set me up with a new model. BUT they are never high pressure pitches, which I like very much. I refuse to talk to a sales person who is intent on selling you something whether you want it or not. These guys/gals at Walker are just plain friendly and pleasant to talk to. They understand no and either leave or chit chat a few more minutes. Good people. My car was ready sooner than I expected and the Service Tech had my keys and paperwork ready for me. More

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Thank you :) I wanted to personally thank everyone in the service dept. and a special Thank You to Mike and Ryan for helping me out today, this was the second time I wanted to personally thank everyone in the service dept. and a special Thank You to Mike and Ryan for helping me out today, this was the second time I came in with the same problem and Ryan took very good care of me. I really appreciate the personal attention and how friendly he was. I know they will take good care of me everytime I come in. Danielle H. :) More

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Knowledgeable, Professional and Friendly Staff I was very pleased with my most recent car buying experience at Walker Ford. This was my second vehicle that I purchased from Walker. This experienc I was very pleased with my most recent car buying experience at Walker Ford. This was my second vehicle that I purchased from Walker. This experience was especially pleasurable because of the salesman that I dealt with. Rodger Danbury was the epitome of patient, professional and friendly. He wanted to ensure that my experience was a happy and successful one. He spent a lot of time with me to ensure that I ended up with the right vehicle for me and a price that I was comfortable with. He was not pushy in the slightest and he did not try to present me with vehicles I wasn't interested in. I would recommend him to anyone looking to buy a vehicle in the future. I also give the highest marks to the service department as well. Ryan Holcomb was very friendly and he was thorough with his explanations on any repairs that were needed on my old vehicle. Walker Ford gets my highest marks for overall customer satisfaction. More

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