Ryan Kennedy
Ryan Kennedy at Germain Honda of Dublin

Ryan Kennedy | Page 5

Senior Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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5.0
120 Reviews

My name is Ryan Kennedy, Service Advisor for Germain Honda of Dublin. I began in the automotive industry in July of 2006 here at Germain. I have held the positions of car porter, oil change expert and technician. I have worked hard to continually improve and increase my knowledge, so I can advance my position. To provide quality service I feel the two main components are honesty and respect. Being from Columbus I enjoy the downtown area. I’m a graduate of Thomas Worthington and attended Otterbein where I played basketball. I have a daughter Madison and enjoy our time spent together. When away from work I enjoy basketball, poker as well as my family time. If I were to be a superhero it would be my childhood favorite, Batman. My favorite vacation spot is in Nashville, I love the music. While visiting I would love to catch Kenny Chesney singing my favorite “There Goes My Life”. Always keeping my family in mind my favorite Honda is the Odyssey, it’s a good looking family vehicle.

Dealership Experience

20 yrs

Industry Experience

20 yrs

Languages Spoken

English English

5.0

120 Reviews

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120 Reviews of Ryan Kennedy

March 16, 2021

Dealership Rating
Employee Rating

Ryan Kennedy has been and will continue to be the service advisor that I trust most. Every vehicle I own gets serviced with him. I have had some "not so great" experiences working with service departments wi More

by Jeremiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2021

Germain Honda of Dublin responded

Thanks Jeremiah! We're happy to hear that Ryan continues to make your service experiences so excellent, and that he keeps your vehicles in great shape. We appreciate your business and look forward to seeing you at your next service visit. Regards, Rich Newsome - General Manager

March 13, 2021

Dealership Rating
Employee Rating

Had the best service work done EVER. Treated me as a super customer. Was so surprised that my car was also washed, that blew me away. I love this place. Never owned a Honda before, wow what was I think More

by LGRANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kennedy

Mar 15, 2021

Germain Honda of Dublin responded

Thank you Lgrando! We're pleased to hear that you had such a great experience with us, and that all of your needs and expectations were met. We appreciate your business and look forward to working with you again in the future. Regards, Rich Newsome - General Manager

March 10, 2021

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Employee Rating

I brought my car in to have a tire replaced that was covered by road hazard warranty . Tire was replaced quickly and the service advisor Ryan Kennedy gave me a discount on a wheel alignment. Service was More

by Sburnham3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Germain Honda of Dublin responded

Thanks Sburnham! We're glad your tire service went well, and that Ryan made sure it was a pleasant, hassle-free experience. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

March 05, 2021

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Employee Rating

Ryan Kennedy went out of his way to make sure I was completely satisfied with the work done on my CRV. Car serviced, washed, and ready to go when I picked it up. More

by Wahl1943
Recommend Dealer
Yes
Mar 08, 2021

Germain Honda of Dublin responded

Thanks Wahl! We're happy to hear that Ryan took great care of your CR-V, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

March 05, 2021

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Employee Rating

Ryan Kennedy was my service advisor the day of my appointment on a recall notice. He was so nice and helpful and explained the whole purpose of the visit and the time needed to complete the work. It More

by buckeidine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Germain Honda of Dublin responded

Thank you buckeidine! We're pleased to hear that Ryan was so helpful and informative, and made sure your car was quickly and efficiently taken care of. We appreciate your business and look forward to working with you again in the future. Regards, Rich Newsome - General Manager

March 04, 2021

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Employee Rating

Appreciate how fast I was taken in and provided a shuttle to work. I’ve always had a good experience with Germain. I purchased the cat from them and they have always serviced it with good service More

by Riceandbeans3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Germain Honda of Dublin responded

We're glad to hear that you had another quick and hassle free experience with us! We appreciate your business and look forward to working with you again in the future. Regards, Rich Newsome - General Manager

March 02, 2021

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Employee Rating

We had a service appointment for my daughter’s 2010 Honda Civic. Ryan Kennedy was our service associate helping us. He was very friendly and efficient. He updated us with the service recommendations and was More

by jwood11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Germain Honda of Dublin responded

Thank you, jwood! It's wonderful to hear that Ryan made sure that your daughter's Civic was efficiently taken care of, and that you were well informed about its service needs. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

March 01, 2021

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Employee Rating

Brakes failed on my 2014 Honda Accord Coupe .I had it tow to Germain Honda for service . They did a excellent job repairing my car. More

by swatki2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Germain Honda of Dublin responded

Thank you, swatki. It's great to hear that we were able to take care of the issue you were having with your brakes, and get your car back to you as quickly as possible. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

February 26, 2021

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Employee Rating

Ryan Kennedy is the man. Got everything checked out in 30 minutes which gave me time to get back to work. Happy with my experience More

by Mitchellbault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2021

Germain Honda of Dublin responded

Thank you Mitchell! We're happy to hear that Ryan was so helpful and accommodating, and made sure your vehicle was taken care of quickly. We're glad it was a hassle-free experience for you, and hope to work with you again in the future. Regards, Rich Newsome - General Manager

February 19, 2021

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Employee Rating

Ryan Kennedy continues to give me excellent recommendations and quality service. Ryan always explains the service needed so that I can understand. I am very satisfied. More

by drlmrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2021

Germain Honda of Dublin responded

Thank you, drlmrs! We're happy to hear that Ryan continues to make your service experience so great, and that he keeps you well informed about your vehicle's service needs. We appreciate your business and look forward to seeing you at your next service visit. Regards, Rich Newsome - General Manager

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