Ryan Kennedy
Ryan Kennedy at Germain Honda of Dublin

Ryan Kennedy | Page 5

Senior Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

Contact Me
5.0
105 Reviews

My name is Ryan Kennedy, Service Advisor for Germain Honda of Dublin. I began in the automotive industry in July of 2006 here at Germain. I have held the positions of car porter, oil change expert and technician. I have worked hard to continually improve and increase my knowledge, so I can advance my position. To provide quality service I feel the two main components are honesty and respect. Being from Columbus I enjoy the downtown area. I’m a graduate of Thomas Worthington and attended Otterbein where I played basketball. I have a daughter Madison and enjoy our time spent together. When away from work I enjoy basketball, poker as well as my family time. If I were to be a superhero it would be my childhood favorite, Batman. My favorite vacation spot is in Nashville, I love the music. While visiting I would love to catch Kenny Chesney singing my favorite “There Goes My Life”. Always keeping my family in mind my favorite Honda is the Odyssey, it’s a good looking family vehicle.

Dealership Experience

19 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

5.0

105 Reviews

Write a Review

105 Reviews of Ryan Kennedy

February 01, 2021

Dealership Rating
Employee Rating

Ryan Kennedy was great. Explained the problem and the repairs were done quickly! Easy scheduling and hassle free service. I appreciate the attention to detail. More

by Pgoss45
Friendliness
Recommend Dealer
Yes
Feb 03, 2021

Germain Honda of Dublin responded

Thank you, pgoss! It's great to hear that Ryan was so helpful and informative, and made sure your car was taken care of quickly and efficiently. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

December 30, 2020

Dealership Rating
Employee Rating

Worked with Ryan Kennedy for service. He was courteous and professional. The car ran like new. I had a follow up visit that went just as smoothly. More

by voodoochile684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2020

Germain Honda of Dublin responded

Thank you for leaving Ryan this 5-star review! We are so glad that he could get you and your automotive needs seamlessly taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Regards, Craig Ferguson - General Manager

December 18, 2020

Dealership Rating
Employee Rating

If you need service at Germain Honda, you have to talk to Ryan Kennedy. He took a look at my car and quickly put a plan together for my service. I dropped my car off and took a shuttle home. Ryan kept me inf More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Germain Honda of Dublin responded

Thanks for the recommendation, Juan! We're glad Ryan made sure your service visit was efficient and hassle-free, and that your car was well taken care of. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

December 16, 2020

Dealership Rating
Employee Rating

Went in because there was a scrapping sound under the car whenever we hit a bump. Ryan Kennedy fixed the issue quickly. 10/10 service! More

by HollyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

Germain Honda of Dublin responded

Thanks Holly! We're happy to hear that Ryan was helpful and attentive, and was able to quickly take care of the issue you were having with your vehicle. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

December 14, 2020

Dealership Rating
Employee Rating

I have taken my civic here multiple times. I have always had good service and never feel over sold on items. Ryan Kennedy did a great job In providing service and provided solid advice on when and what serv More

by Jacob
Recommend Dealer
Yes
Dec 17, 2020

Germain Honda of Dublin responded

It's great to hear from you, Jacob! We're glad that Ryan made sure your latest service experience was hassle-free and efficient, and that you felt confident with his recommendations. We appreciate your business and look forward to seeing you on your next service visit. Regards, Craig Ferguson - General Manager

December 12, 2020

Dealership Rating
Employee Rating

Always professional and very nice. Answered all my questions and were very helpful. Always an easy and convenient way to take care of car maintenance. More

by buercarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

Germain Honda of Dublin responded

Thank you for taking the time to share your experience! It's great to hear that you were well accommodated, and that all of your questions and concerns were addressed. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

December 09, 2020

Dealership Rating
Employee Rating

Ryan Kennedy was courteous, professional, informative and had my car's service needs complete earlier then initially thought. He also promptly addressed some additional questions I had. More

by LEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2020

Germain Honda of Dublin responded

We're glad Ryan made your service visit so quick and hassle free! We appreciate your business and look forward to working with you again in the future.

December 01, 2020

Dealership Rating
Employee Rating

Ryan Kennedy was my service tech. and I arrived earlier than my scheduled time, he was able to get me in without any problems and help with a ride to a local restaurant. Ryan went over my service report More

by melodiemel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Germain Honda of Dublin responded

Thank you, Melodie! We're happy to hear that you had a great service experience with Ryan, and that he was so helpful and attentive to your vehicle's service needs. We appreciate your business and hope to work with you again in the future. Best Regards, Craig Ferguson - General Manager

November 21, 2020

Dealership Rating
Employee Rating

Due to COVID-19 and our age, the service department picked up and returned our car to us , keeping us safe. The customer service in the service department provided by all the people I spoke with was More

by gfreisner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Withers, Jennifer Hess, Deborah Mayse, Amy Pickens , Joseph Lackey, Gina Lewis, Melissa Lucas, Chris Robinson

Nov 23, 2020

Germain Honda of Dublin responded

Thank you, gfreisner. We're so glad you felt safe and well accommodated by our staff, and that we were able to service your vehicle and get it back to you safely. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

November 16, 2020

Dealership Rating
Employee Rating

Ryan Kennedy was so honest yet helpful on what I need for my vehicle and how soon to do it simple as that it makes me at ease. No buts about just a simple honest answer. Thank you kindly I will make sure More

by GeneralLyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Germain Honda of Dublin responded

Thank you, General Lyn! We're pleased to hear that Ryan was so helpful and informative, and made sure that the process was as pleasant and hassle-free as possible for you. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

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