Ryan Kennedy
Ryan Kennedy at Germain Honda of Dublin

Ryan Kennedy | Page 9

Senior Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

Contact Me
5.0
138 Reviews

My name is Ryan Kennedy, Service Advisor for Germain Honda of Dublin. I began in the automotive industry in July of 2006 here at Germain. I have held the positions of car porter, oil change expert and technician. I have worked hard to continually improve and increase my knowledge, so I can advance my position. To provide quality service I feel the two main components are honesty and respect. Being from Columbus I enjoy the downtown area. I’m a graduate of Thomas Worthington and attended Otterbein where I played basketball. I have a daughter Madison and enjoy our time spent together. When away from work I enjoy basketball, poker as well as my family time. If I were to be a superhero it would be my childhood favorite, Batman. My favorite vacation spot is in Nashville, I love the music. While visiting I would love to catch Kenny Chesney singing my favorite “There Goes My Life”. Always keeping my family in mind my favorite Honda is the Odyssey, it’s a good looking family vehicle.

Dealership Experience

20 yrs, 3 mos

Industry Experience

20 yrs, 3 mos

Languages Spoken

English English

5.0

138 Reviews

Write a Review

138 Reviews of Ryan Kennedy

December 01, 2020

Dealership Rating
Employee Rating

Ryan Kennedy was my service tech. and I arrived earlier than my scheduled time, he was able to get me in without any problems and help with a ride to a local restaurant. Ryan went over my service report More

by melodiemel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Germain Honda of Dublin responded

Thank you, Melodie! We're happy to hear that you had a great service experience with Ryan, and that he was so helpful and attentive to your vehicle's service needs. We appreciate your business and hope to work with you again in the future. Best Regards, Craig Ferguson - General Manager

November 21, 2020

Dealership Rating
Employee Rating

Due to COVID-19 and our age, the service department picked up and returned our car to us , keeping us safe. The customer service in the service department provided by all the people I spoke with was More

by gfreisner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Withers, Jennifer Hess, Deborah Mayse, Amy Pickens , Joseph Lackey, Gina Lewis, Melissa Lucas, Chris Robinson

Nov 23, 2020

Germain Honda of Dublin responded

Thank you, gfreisner. We're so glad you felt safe and well accommodated by our staff, and that we were able to service your vehicle and get it back to you safely. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

November 16, 2020

Dealership Rating
Employee Rating

Ryan Kennedy was so honest yet helpful on what I need for my vehicle and how soon to do it simple as that it makes me at ease. No buts about just a simple honest answer. Thank you kindly I will make sure More

by GeneralLyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Germain Honda of Dublin responded

Thank you, General Lyn! We're pleased to hear that Ryan was so helpful and informative, and made sure that the process was as pleasant and hassle-free as possible for you. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

November 03, 2020

Dealership Rating
Employee Rating

Mr. Ryan Kennedy assisted me to complete the needed service paperwork and discussed the recommendations after the service. The waiting room was clean and safe for the customers. Thanks! More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Germain Honda of Dublin responded

Thanks Ann! We're happy to hear that Ryan was so helpful and informative, and made sure you were well aware of your vehicle's service needs. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

October 30, 2020

Dealership Rating
Employee Rating

Took my Honda Accord to Germain to be serviced. Since I dropped my car off the night before - did not get to meet Ryan Kennedy, but Ryan did call me the next day to let me know what was done and that my ca More

by rantonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Germain Honda of Dublin responded

Thanks Rose! It's great to hear that Ryan was so helpful and informative, and made sure that you felt confident with the work that was done on your vehicle. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

October 27, 2020

Dealership Rating
Employee Rating

Ryan Kennedy kindly assisted me with my service appointment for our Honda Civic on Monday morning, October 26, 2020. He explained what would be serviced and asked if there were any current problems More

by fitzreese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Rufai

Oct 27, 2020

Germain Honda of Dublin responded

Thank you for sharing your experience, Carol. We're happy to hear that Ryan was so helpful and attentive, and took great care of your vehicle. We're glad you felt well accommodated throughout the whole process, and we appreciate your business! We hope to work with you again in the future. Regards, Craig Ferguson - General Manager

October 15, 2020

Dealership Rating
Employee Rating

Ryan Kennedy was fantastic! He provided excellent service and kept us well informed! We recommend him to anyone having their car serviced at Germain Honda. More

by rose.kessler
Recommend Dealer
Yes

Other Employees Tagged: Troy Almanson

Oct 16, 2020

Germain Honda of Dublin responded

Hello Rose! We're happy to hear that Ryan was so helpful and informative, and made sure your vehicle was well taken care of. We appreciate your recommendation and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

October 10, 2020

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Employee Rating

Excellent and fast service. Friendly staff. Easy pick up and drop services. Special thanks to Ryan Kennedy. Will be back for any required service needs. More

by itssabari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hess

Oct 13, 2020

Germain Honda of Dublin responded

Thank you so much for your positive review! We are pleased that Ryan could get you and your automotive needs efficiently taken care of! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Best Regards, Craig Ferguson- General Manager

September 29, 2020

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Employee Rating

Ryan Kennedy is an excellent service representative!!! He is genuine and kind, and seems to sincerely care about his clients. He listens to what is important to me, and his follow through is wonderful. More

by Redheadsrule44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2020

Germain Honda of Dublin responded

It's great to hear that you had such a pleasant experience with Ryan! We're glad his knowledge and expertise helped you feel confident and well informed throughout the process, and that he made sure you were well accommodated. We appreciate your business and look forward to working with you again in the future.

September 25, 2020

Dealership Rating
Employee Rating

I was very satisfied with the service of Ryan Kennedy, he was quite polite and very efficient. He explained every thing that was going to be done. More

by Diana.lorms
Customer Service
Recommend Dealer
Yes
Sep 25, 2020

Germain Honda of Dublin responded

Thanks Diana! We're happy to hear that Ryan was so helpful and informative, and made sure your car was well taken care of. We appreciate your business and hope to work with you again in the future. Regards, General Manager, Craig Ferguson

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