Ryan Lapierre | Page 18

Gates Rates A+ From the minute I walked in the door the staff was friendly, personable and listened to my needs. They were able to offer a creative solution to meet From the minute I walked in the door the staff was friendly, personable and listened to my needs. They were able to offer a creative solution to meet my criteria. I did not feel pressured and they were thorough in answering all my questions. I visited other dealerships recently in my search for a reliable vehicle and they don't compare to the service I received at Gates! Thank you Gates., I look forward to our continued business together! More

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Amazing experience from beginning to end. Everyone from Nick, Ryan and Jimmy were extremely helpful and this is the reason why this purchase is my 8th vehicle with Gates Nissan, I highly recom Everyone from Nick, Ryan and Jimmy were extremely helpful and this is the reason why this purchase is my 8th vehicle with Gates Nissan, I highly recommend them to everyone. More

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Staff and facilities are second to none. When I purchase a vehicle first thing I do is contact all dealers within an hour and create a bidding war for my sale. Gates will match or beat any o When I purchase a vehicle first thing I do is contact all dealers within an hour and create a bidding war for my sale. Gates will match or beat any offer and they were by far the more pleasurable and straightforward group I dealt with. Meet the staff, check out the facilities, I would of paid more to do business with them. Charlie and Ryan were great to deal with. More

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"FACTUAL EVENT" (Dodge Viper) I liked a sports car and placed a deposit and planned to pick up car the next day. Upon mutual detailed agreement I went home then received a call I liked a sports car and placed a deposit and planned to pick up car the next day. Upon mutual detailed agreement I went home then received a call that the deal was off. ??? I purchased many cars over the years and this is my first experience. 1 star rate because I had a check, insurance cards ready and my time wasted. I'm sharing ONLY my experience, your experience might be better or worst. I encourage everyone to support small bussines because they create jobs. More

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Great guys and great selection I give the Gates team a perfect rating. They were able to work with me and help me find the perfect truck for my budget. They helped me with alot of q I give the Gates team a perfect rating. They were able to work with me and help me find the perfect truck for my budget. They helped me with alot of questions with out even going down there just by their website and emails. Very helpful. More

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Painless Experience This was a very pleasant experience. The salesman was a gentleman and offered as much help as was needed. No overbearing nagging or high pressure. The This was a very pleasant experience. The salesman was a gentleman and offered as much help as was needed. No overbearing nagging or high pressure. The sales staff was cordial and informative. The facility was very clean and well appointed. everything about my experience was very professional More

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Fantastic Service I visited Gates after a month and half of truck shopping. At first, I contacted them online about the truck I ended up purchasing however, someone els I visited Gates after a month and half of truck shopping. At first, I contacted them online about the truck I ended up purchasing however, someone else put a deposit on the truck. I almost missed their contacts due to my spam filter. I reached out and the original buyer's financing fell through and sales agent extraordinaire, Charles Mannix, contacted me and I came right across CT to make a deal! Charles and his sales manager Ryan LaPierre gave me a good deal on my trade in and got me the financing terms I required and made buying my truck a breeze. They made sure an open recall was fixed before I took the truck home. My experience with Gates was excellent and I highly recommend them to anyone. Shaun Deacon More

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Great and informative Ralph took his time to go through all options, very informative, made me feel very comfortable. Great SUV , appreciate the help I received picking ou Ralph took his time to go through all options, very informative, made me feel very comfortable. Great SUV , appreciate the help I received picking out the right one that fit my needs. Also dealt with Chris,Nick, Ryan and Matt. Wonderful team work. More

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Great Experience! Great experience all-around with this group of people! I flew in from Ohio to pick up a truck that was laid out exactly the way I wanted. Martin, Ch Great experience all-around with this group of people! I flew in from Ohio to pick up a truck that was laid out exactly the way I wanted. Martin, Chris, and Ryan took care of me and treated me like family. My only complaint is that they're not located closer to the Midwest! I can't say I've ever had a better car buying experience. It was about a 9 hour ride back to Ohio, but I wouldn't hesitate to do it again. Very knowledgeable team here and very motivated to give customers the best experience possible. Gates sets the bar high! Thanks for everything, guys! More

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Top Notch I purchased my dream vehicle (370Z) from Jim Satalino at Gates and have to say that the entire transaction could not have gone smoother... Jim was th I purchased my dream vehicle (370Z) from Jim Satalino at Gates and have to say that the entire transaction could not have gone smoother... Jim was the lead sales contact however I dealt with several people i.e. finance, sales manager, sales assistance, and everyone was great to work with. At first I thought it would not be possible to afford this vehicle at this time, however Gates did a fantastic job working with me on the payment options as well as greatly discounting the cost of the car in order for me to drive away with it. The trade-in that I received was too good to pass up, this sealed the deal. Jim Satalino was great to deal with; he was always very responsive to my questions & negotiations. Most of our dealings were handled through texting and email, where you would think communications could break down, but this was not the case, I received a speedy replies to any questions and negotiations. I like that! I am 100% satisfied with my purchase at Gates Nissan. I have purchased many new cars in my lifetime and have to say that this first purchase through Gates was probably my smoothest and most satisfying. Gates will be the first place I go to when I am in the market for another vehicle. Thank you Jim and team for making this purchase a very smooth ride:) Paul Mailloux More

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