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Arlington Heights Ford
Arlington Heights, IL
5,337 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 06, 2025
I sold them my F150 earlier in the year and when it was
time to be in the market again, I pulled up their website found something that I was looking for. Just drove it then negotiated a deal the next day.
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by Richard.Thiessens
Employees Worked With
December 05, 2025
Excellent experience!
The facility itself was nice and working with the team there was really positive. They worked hard to get a deal done for me!
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by devinsmoore05
December 05, 2025
Zach listened to my needs and concerns.
He helped my stay within my budget. Thank you Zach!
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by Ross
Employees Worked With
Dealership Inventory (284 Vehicles)
Photos & Amenities
- Instant Financing
- Express Service
- Shuttle Service
- Free WiFi
- Authorized Parts Store
- Customer Lounge Area
- Free Coffee
- Cable TV
- Television
- Vending Machines
- After Hours Drop-Off
- Home Delivery
- Quick Lube
- Rental Car Service Onsite
- Virtual Appointments
- Automated Car Wash
