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Ryan Mulhern
Ryan Mulhern at Autohaus on Edens

Ryan Mulhern | Page 5

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.9
375 Reviews
4.9

375 Reviews

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375 Reviews of Ryan Mulhern

July 28, 2025

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Employee Rating

Try to diagnose my car after all lights went out on my driving screen. Supposedly have to wait 2 days to di that.I though appointment makes it to not to wait 2 days for repairs .I am very disappointed the More

by ACREMODEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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July 16, 2025

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Employee Rating

Always very friendly and professional. They make it easy and the work is great and on time! More

by JERRY@LIPLAWFIRM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway, Cindi Link , John Morsy

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Jul 28, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

July 14, 2025

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Employee Rating

Service was great again all items were repaired as described. Car was cleaned before pick up. More

by RGAVRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway

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Jul 14, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

July 10, 2025

Dealership Rating
Employee Rating

Ryan is always super responsive. I feel that he has my best interests in mind. More

by mschnur
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jul 14, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 12, 2025

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Employee Rating

missed taking my GLS out of maintenance mode, I had to drive back to get this fix, and missed my work - Also car was washed even after a few reminders were not performed Please note I love people at More

by MalahatQureshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway, Cindi Link

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Jul 01, 2025

Autohaus on Edens responded

Dear Malahat Qureshi, Thank you for taking the time to share your feedback and for recognizing our team with good scores—we truly appreciate your support and are glad our staff could meet your expectations in many areas. We’re sincerely sorry to hear about the inconvenience caused by the GLS not being taken out of maintenance mode and the missed car wash despite your reminders. This is certainly not the level of service we strive to provide, and we regret that it impacted your day and schedule. Your comments have been shared with our service team to help us improve our processes and ensure such oversights are avoided in the future. We value your time and trust, and we hope to have the opportunity to better serve you on your next visit. Thank you again for your feedback and for giving us the chance to improve.

June 11, 2025

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Employee Rating

They do a great job with service. Helpful service personnel and good at communication. Speed of service is excellent. More

by D. Solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 27, 2025

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Employee Rating

Friendly at 8am is always a great start. John was very knowledgeable of my service appointment and offered a courtesy car. I opted to wait it out in the fully stocked lounge. John kept me up More

by Albee Bihis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Patrick Law , John Morsy

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Jun 02, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience . Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 19, 2025

Dealership Rating
Employee Rating

Ryan was very helpful & professional. I will not hesitate to use Autohaus in the future & I will not hesitate to recommend Autohaus to friends & family. More

by ACKERMAN.DMAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with Ryan. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 12, 2025

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Employee Rating

all was perfect. no need for me to write a 15 word review though. This should be fixed. More

by TODDHEYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenny Ruiz

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May 13, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealer. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 10, 2025

Dealership Rating
Employee Rating

Service advisors at Autohaus are exceptional especially Ryan and John. The issue are the techs in the service center. They constantly screw up repairs and have no regards to the vehicle. Most recently brou More

by EDWINNG128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken Dunaway, Cindi Link , John Morsy

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