Ryan Munro | Page 98

Incredible! I enjoyed working with Ryan to purchase my new Subaru! He helped make this process as easy and painless as possible! Very polite and professional will I enjoyed working with Ryan to purchase my new Subaru! He helped make this process as easy and painless as possible! Very polite and professional will be back in the future. More

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Loved it! Everyone at the dealership was very friendly especially Ryan Munro. I really Enjoy my new Subaru and will never drive anything else. I will recommend Everyone at the dealership was very friendly especially Ryan Munro. I really Enjoy my new Subaru and will never drive anything else. I will recommend everyone to Subaru of Jacksonville to see Ryan. More

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VERY KNOWLEDGEABLE AND GREAT EXPERIENCE. First time to ever have a good time at a dealership. Ryan was very knowledgeable with every question I asked him. That is what sold me. Subaru is a First time to ever have a good time at a dealership. Ryan was very knowledgeable with every question I asked him. That is what sold me. Subaru is a very good car, but when a salesman has to ask someone else about their own vehicles. That breaks a sale. I had no problems with Ryan. Me being in the auto industry, I had lots of questions. Ryan had all the answers. Thank you Ryan. More

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Friendly I found Ryan Munro to be extremely professional and knowledgeable. And reachable if need be later down the "road." Stop in and ask for Ryan - tell hi I found Ryan Munro to be extremely professional and knowledgeable. And reachable if need be later down the "road." Stop in and ask for Ryan - tell him Rosie sent you! More

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Fantastic customer service Great customer service, with very reasonable prices on the crosstrek and my trade in. Will definitely shop with them in the future for my next car pur Great customer service, with very reasonable prices on the crosstrek and my trade in. Will definitely shop with them in the future for my next car purchase. More

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New Subaru owner!! Ryan and team were awesome! This was seriously the smoothest and quickest purchase of a vehicle ever! 3 weeks in and loving it...Thanks for everything Ryan and team were awesome! This was seriously the smoothest and quickest purchase of a vehicle ever! 3 weeks in and loving it...Thanks for everything! More

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New Battery purchase Subaru of Jacksonville has always provided EXCELLENT service in all their departments, especially the Service Dept. We currently own a 2015 Outback a Subaru of Jacksonville has always provided EXCELLENT service in all their departments, especially the Service Dept. We currently own a 2015 Outback and a 2019 Forester Sport, previously we had owned 2010 Outback that traded for the 2015 Outback. Our service experience started in October 2009. More

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Wonderful service We just purchased our first Subaru. The service was wonderful, from the sales person made the negotiation process and buying this car a pleasant exper We just purchased our first Subaru. The service was wonderful, from the sales person made the negotiation process and buying this car a pleasant experience, and the finance person made the paperwork and choosing the options very easy. This is by far the easiest, most pleasant car buying experience I've had. Thank you, Sabino, Ryan, and AJ! More

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Want a pleasant car buying experience? For starters, I hate buying cars. I hate the changing prices, the pressure, the deception (intentional or not), the negotiating, the unexpected fees, For starters, I hate buying cars. I hate the changing prices, the pressure, the deception (intentional or not), the negotiating, the unexpected fees, the back and forth between the salesman and the manager while you wait for the word from "on high;" the whole thing (OK, except the new car smell - that's cool). Well, I think I've found my new "forever dealership." First of all I love the product - I can't say enough about Subaru especially given the circumstances necessitating my most recent car purchasing experience. Following the total destruction of my Forester in a rear-end collision - my wife and I knew we were getting another Subaru. No question, didn't consider any other brands. So why Subaru of Jacksonville? We had a history with another local Subaru dealership but figured we should compare to see if we could do better. Right out of the gate, SOJ pulled ahead by providing upfront pricing, full disclosure of fees and other costs, excellent selection of both used and new vehicles and lots of information available on their website so I could do my research at home before visiting the dealership. The staff established and maintained contact without being pushy or invasive - but always being available for consultation and helpful in their responses. What really set SOJ apart, was the atmosphere in the dealership. It was different from others I had visited. It may be the culture of their dealership, their business model or just the personalities of their sales staff, but I attribute a lot of it to the family ownership of the business vs the corporate culture of other dealerships I've dealt with. A case in point was the camaraderie between the sales and other staff at the dealership. Although we started out with one sales person (David), health issues dictated that we deal with two different sales folks (Jerry and Ryan) before we finally made our purchase. Rather than the lack of continuity detracting from the experience, it gave us the opportunity to experience the culture of the dealership while selecting the best vehicle for our needs. Each salesman was knowledgeable, helpful and forthright with no hint of territoriality (you know what I'm talking about here!) and the attitude made me feel that their goal, was more to help me find the right vehicle than to sell me one. When it came to the purchasing phase of the interaction, I won't say it didn't include the seemingly requisite private meeting between the salesman and the sales manager between each phase of the negotiation; it did. However my salesman (in this case Ryan) was so upfront, helpful and considerate of my requests and financial considerations that I was never made to feel defensive, confrontational or pressured in any way. From the very beginning, my experience with SOJ and its staff was entirely positive. While the product is what took me to SOJ, it was the quality of the staff and the culture of the dealership that earned my business. Although I have not dealt with the service department, I was encouraged by the knowledge that Ryan had of that department's staff and their level of experience and expertise. I look forward to seeing if future interactions with that department equal those I've had with the folks up front. I'm optimistic - I think it's the culture at this dealership. I highly recommend you give this dealership a "test drive." More

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Great buying experience Ryan was very knowledgeable in the product and was very easy to talk with. We were welcomed professionally and at no time were we pressured about a pu Ryan was very knowledgeable in the product and was very easy to talk with. We were welcomed professionally and at no time were we pressured about a purchase. More

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