Ryan Preesada | Page 2

I previously left a positive review for this company because I believed they were honest and transparent. Unfortunately, after my experience, I have realized that was a mistake. The vehicle I purchased because I believed they were honest and transparent. Unfortunately, after my experience, I have realized that was a mistake. The vehicle I purchased had several issues that the dealership clearly promised to repair. Before purchasing the car, I specifically requested a full diagnostic report. Ryan provided me with a diagnostic from 2025 and assured me that all existing issues would be fixed as long as they were not external problems. However, the work was never fully completed. After picking up the vehicle from the dealership, the check engine light came back on while I was driving home. This was extremely concerning because I had already discussed this exact issue with Tom before leaving the car with them for repairs, and he assured me it would be taken care of. Because I no longer trusted the condition of the vehicle, I paid for my own diagnostic. The results revealed serious problems that should have been addressed before the car was returned to me. Based on the findings, I am now afraid to even drive the vehicle due to potential safety risks. When I contacted the dealership to resolve the issue, I spoke with a representative named Vell, who identified himself as a sales manager. He refused to address the unfinished repairs and stated that they only sell Volvo vehicles, even though they sold me a Mercedes. He also said that Regina, the service manager, stated there was nothing they could do. This response is completely unacceptable. Promises were made before the sale that were never honored, and now the dealership is refusing to take responsibility for unfinished repairs on a vehicle they sold. I feel completely deceived by this dealership. It appears that once they received payment, they no longer cared about the condition of the vehicle or the safety of their customer. This has been an extremely disappointing and frustrating experience. I will be pursuing every available option to have this situation properly addressed. More

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While they were tough negotiators Ryan and team were very respectful and transparent through the entire process. No xx fees like many other dealers and a smooth job when signing and closing the deal. respectful and transparent through the entire process. No xx fees like many other dealers and a smooth job when signing and closing the deal. More

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Had fantastic experience working with Ryan, Very friendly, knowledgeable and he made sure all my questions are answered friendly, knowledgeable and he made sure all my questions are answered More

by SUDEEP.SCM Verified Customer Verified Customer

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This is our 3rd vehicle with Smythe Volvo and if I can help we will never use a different dealership. We find them to be honest {as honest as a dealership can be =) }, well priced, and accommodating. Ryan help we will never use a different dealership. We find them to be honest {as honest as a dealership can be =) }, well priced, and accommodating. Ryan was an excellent sales Rep. He was knowledgeable, kind, and all around great. Thanks for everything! PS- if you get the added sealant to your car's interior, ask them not to put it on the dash or hard surfaces as it hard to apply evenly. More

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Ryan and Abood were wonderful to work with. Professional, personable, knowledgeable. I did not have to deal with the “dreadful car buying process”. I would definitely recommend Smythe Volvo an Professional, personable, knowledgeable. I did not have to deal with the “dreadful car buying process”. I would definitely recommend Smythe Volvo and will definitely use them again. More

by CHRISOULA.FOLEY Verified Customer Verified Customer

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Ryan was a pleasure to work with! He was very patient and got me exactly what I wanted. He was very patient and got me exactly what I wanted. More

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Ryan was very helpful and super friendly. Overall experience was relatively quick and easy. Great service. Overall experience was relatively quick and easy. Great service. More

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They have a great selection of new and used cars. Ryan was very good at explaining things and took the time for us. Ryan was very good at explaining things and took the time for us. More

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I Met with Ryan got all my questions answered highly recommended place for new and used vehicles. Everything was great! recommended place for new and used vehicles. Everything was great! More

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Excellent. Except for the wait time between parts of my appointment everything was A+. Very happy. Except for the wait time between parts of my appointment everything was A+. Very happy. More

by TRAVELER2324 Verified Customer Verified Customer

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