Ryan Wasik | Page 6

I've been a Prestige customer for a number of years - very pleased with their professionalism -- Sales and Service. very pleased with their professionalism -- Sales and Service. More

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Jay Rosen at Prestige Volvo went above and beyond and surpassed my expectations. I had my car for less then 6 months and had not one but two unfortunates happen. Both times I brought my baby (my car) to surpassed my expectations. I had my car for less then 6 months and had not one but two unfortunates happen. Both times I brought my baby (my car) to Jay and both times my car came back to me just as beautiful as she did when I drove her right off the showroom floor. Thanks to Tami Santoro in services for making my experience very smooth and easy, she’s very professional and kind. I appreciate the entire staff at Prestige Volvo who I personally interacted with that also includes Ryan W. in sales. He made purchasing my vehicle extremely easy and smooth, not to mention in a very timely fashion as well. I was literally in out within 30 mins. I highly recommend Prestige Volvo to all who’s in the market for new vehicle. More

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It's almost 3 years since I first interacted with Tina Bilokin of this dealership. I drove there almost 2 hours from Long Island to lease a car after the dealers closer to me either could not or would not Bilokin of this dealership. I drove there almost 2 hours from Long Island to lease a car after the dealers closer to me either could not or would not provide what I wanted at what I felt was the right price. Tina did, and the whole transaction was a real pleasure. People that know me believed that had to be an isolated incident, that no one could ever be so elated with how they were treated by a car dealership, and that no dealership could ever be that transparent, and professional with absolutely no sign of deception. A number of months ago Tina proved all those sceptics wrong. A friend and co-worker had her lease coming due and because of the shortage of cars during Covid all the dealers she contacted in the New York area were looking for such an increase in a new lease for her that she almost gave up hope of leasing a Volvo XC60 again and felt that she would have to consider a lesser vehicle. I told her to relax and let me call Tina, who was now promoted to sales manager, well-deserved I might add. Within 30 minutes Ms. Bilokin called her back. She had provided a choice of two XC60's that would fall into the price she was paying, with the options she was looking for. She was absolutely thrilled and she too happily drove to New Jersey from New York to pick up her new car. She also was extremely pleased with how easily the deal was consummated and how well she was treated. These people made me look like a hero LOL Now the big test...my own lease was coming due,,,at what many would say was the toughest time to look to buy or lease a new car,,,when prices are so elevated and supply is so far less then demand. I called Tina . Again within about half an hour she called me back with a choice of two XC90's that she could get to the price point I was looking for. They both had the features I was looking for. I had recently brought my car in for service locally. While browsing at that dealership I was approached by a salesman who offered a quote on the next lease. I told him my intention was to return to where I got the current lease, as I was very pleased with how I was treated there. Ms. Bilokin had a salesman of her team , Ryan Wasik, reach out to me with pictures, details and pricing. What they were offering made the offer I had locally seem literally laughable. Such a difference. It was obvious that the local dealers were getting greedy, looking to make maximum profit on each new car and then exercise the lease buyout and maximize the profit on that as well. It's obvious that Tina and her co-manager Lindsey don't work that way. They seem far more concerned with building customer relationships that lead to long term profit, rather than maximum immediate profit but the customer might not return. In my case, the only relatively minimal increase might be considered normal due to inflation over the 3 years of the lease as well as this car having more options than the prior one. In short, I could not ever expect to have been more pleased in dealing with these people. Tina and Ryan have managed to take a transaction that for many people has come to be a stressful fret and made it into an enjoyable sense of achievement driving home in a luxury vehicle. With all of the stresses in life nowadays they have managed to make car purchase / lease not one of them. For anyone considering a Volvo purchase or lease I would say at least reach out to these people and get a chance to see how much better you and your wallet can be treated there. With my appreciation for all they have done to make this so enjoyable for me. More

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Great experience. I was well treated with no sales pressure. I went to test drive a Polestar 2. He was excellent at explaining the vehicle and functions. I told him that I was on a current lease and h pressure. I went to test drive a Polestar 2. He was excellent at explaining the vehicle and functions. I told him that I was on a current lease and had 2 years left on it. He asked if I wanted him to get it appraised so I said yes. The process was quick. He then gave me the price of the car I test drove and we came to an agreement. I returned 2 days later and finished the process which took less than a hour. Everything went very smooth. He even did the leg work with my insurance. Would highly recommend. Thanks Ryan for a great experience. More

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Excellent customer service. Tami Santoro in service department is knowledgeable , helpful and extremely professional. Car was serviced and all expectations were met. department is knowledgeable , helpful and extremely professional. Car was serviced and all expectations were met. More

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#Five! Fabulous Important Valuable Extraordinary #Five! Fabulous Important Valuable Extraordinary This is our fifth Volvo purchase with Prestige Volvo and we are never disappointed. P #Five! Fabulous Important Valuable Extraordinary This is our fifth Volvo purchase with Prestige Volvo and we are never disappointed. Prestige Volvo is absolutely fabulous and even walking in for our first purchase with them we were made to feel important, talk about pulling out the red carpet for us but it being a genuine experience is so important during a significant purchase such as Volvo. Prestige Volvo and our relationships with Sales, Service, and Finance is so valuable that we will always continue to choose them as we are always treated and made to feel extraordinary! There are not enough words to do them service as it’s just better off experiencing it firsthand. Thank you yet again, Prestige for the amazing memories, beautiful ride, and great experiences! We are Prestige for life! More

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The Prestige Volvo Team was fair and reasonable with the purchase of my LR4. Emilson and Jake are awesome! I highly recommend this dealership. Emilson was proactive and sent me photos and videos before I vi purchase of my LR4. Emilson and Jake are awesome! I highly recommend this dealership. Emilson was proactive and sent me photos and videos before I visited. My son and I drove 9 hours to test drive the LR4. The photos and videos matched what we saw in-person. There was so pressure sales tactics - just honest negotiations. Besides Emilson, Jake, the Finance Manager, was upfront and had no hidden fees. I have purchased several cars over the last 30 years, and the experience at Prestige Volvo is in my Top 3 best dealership purchased. We are so glad that we took the trip. Tomorrow is only a promise. It’s not guaranteed. If you need a car, “Take The Trip” to the Prestige Volvo dealership. More

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Prestige Volvo is efficient and satisfies their customer needs. I’m very pleased with my decision to purchase a Volvo. needs. I’m very pleased with my decision to purchase a Volvo. More

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Ryan and the rest of the team were an absolute pleasure to deal with. Thanks for creating such a wonderful experience! We LOVE our XC90! to deal with. Thanks for creating such a wonderful experience! We LOVE our XC90! More

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Ron is incredible! He is unbelievably customer service oriented and has taken great care of us for our entire relationship with Volvo. Financing the purchase could not have been any easier. We’ll continue oriented and has taken great care of us for our entire relationship with Volvo. Financing the purchase could not have been any easier. We’ll continue to work with Prestige largely due to Ron, but to be clear everyone there is great and makes it a pleasure to own a Volvo. More

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