Ryen Hatfield | Page 4

Absolutely amazing from start to finish Ryen was great and probably the best advisor I have ever seen. and probably the best advisor I have ever seen. More

by Ryen.hatfield Verified Customer Verified Customer

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Have taken vehicles there for years. Always great service with a smile I will return Always great service with a smile I will return More

by mitchv66 Verified Customer Verified Customer

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Very helpful and friendly Also very helpful and knowledgeable with getting stuff figured out Great experience knowledgeable with getting stuff figured out Great experience More

by KELLSTAR6977 Verified Customer Verified Customer

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Went in for a 200$ oil change and tire rotation. And it cost me 700$ for other fluid changes. You know the mileage on my truck. It would have been nice to know that before hand. Not everyone can for And it cost me 700$ for other fluid changes. You know the mileage on my truck. It would have been nice to know that before hand. Not everyone can fork out that kind of cash. But other than that service was good. More

by GUY_PICKERING Verified Customer Verified Customer

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Capital city ford has the absolute best sales team that I have ever bought from. From the salesman,sales manager and the F&I team. It was a pleasure to do business with these guys. have ever bought from. From the salesman,sales manager and the F&I team. It was a pleasure to do business with these guys. More

by one4speedon2wheels Verified Customer Verified Customer

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When 1 of 4 tires that came in was not the right one, Ryen resolved the problem immediately so I could pick up my car on time that day. Reyen was great to work with. Good job! Also the parts department Ryen resolved the problem immediately so I could pick up my car on time that day. Reyen was great to work with. Good job! Also the parts department, I think it was Scott, was also great to work with. He looked up parts I needed and sourced them for me. Again, dealership, Good Job. More

by MMARAND Verified Customer Verified Customer

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They were ready for me at the appointed time and the work completed in acceptable time. completed in acceptable time. More

by edprenavo Verified Customer Verified Customer

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Over all pretty good. Ryan has excellent customer service skills And he is always very pleasant Ryan has excellent customer service skills And he is always very pleasant More

by velmasteinman Verified Customer Verified Customer

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My experience was very pleasant and time efficient I will be returning for my future services be returning for my future services More

by SKIPPER16213 Verified Customer Verified Customer

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Ryen was very helpful, but wasn’t sure on how their glass and body people worked. By the time we were done, I had a different person try to help me with glass repair or replacement and the body work. Joe M and body people worked. By the time we were done, I had a different person try to help me with glass repair or replacement and the body work. Joe Machens sold me on the extended warranties for both mechanical and exterior, but they know very little about the exterior warranty. It’s been a month and I still haven’t heard back from them on the windshield repair/replacement. They did a good job fixing the mechanical issues on my front end. They did not find fault with my windshield wiper pump because it was working when they tried it, but I’ve tried it several times since then and it is not work. It is very frustrating to spend more $6,000 in extended warranties and the dealer ship who sold them to me acts like they don’t know how to execute them. More

by KJOHN1972 Verified Customer Verified Customer

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